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Employee Experience Manager

hace 2 semanas


San Francisco, Heredia, Costa Rica Ibm A tiempo completo

**Role Overview**

We're seeking an experienced Recruitment Screening Specialist to join our team. As a key member of our Talent Acquisition Optimization (TAO) group, you'll work closely with clients worldwide to help them transform their HR functions, including talent acquisition and development, to deliver the talent essential for their growth.

Your primary responsibility will be to contribute to high client satisfaction levels by delivering exceptional recruitment experiences. You'll bring your expertise to the table, redesigning how skills are identified and recruited for our clients, and delivering outstanding talent acquisition results.

Responsibilities:

  • Participate in role discovery meetings with Hiring Managers to agree delivery expectations, timelines, and sourcing strategies
  • Contribute to high client satisfaction levels through excellent delivery, promoting positive NPS scores, references, and case studies from accounts
  • Keep systems accurately updated as required

About IBM Services

IBM Services is a team of business, strategy, and technology consultants that design, build, and run foundational systems and services that form the backbone of the world's economy. We partner with leading companies in over 170 countries to build smarter businesses through reimagining and reinventing with technology, leveraging outcome-focused methodologies, industry-leading portfolios, and world-class research and operations expertise to drive innovation and excellence.