Operations Team Manager

hace 5 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About Amazon

Amazon is a multinational technology company with a strong presence in various markets. As a leader in e-commerce, we strive to provide the best possible experience for our customers.

The role of Compliance Team Manager is critical in ensuring that our products meet the highest standards of safety and quality. This position requires strong leadership skills, as you will be responsible for managing a team of 15-20 Sr. C-Ops Associates.

About the Role

  • People development and process overview
  • Work with Program Teams in implementation of new operational activities
  • Creation of controls and KPI's to ensure compliance with Program and Operational requirements
  • Partner with other Compliance teams for risk mitigation
  • Creation and monitoring of Career Growth Plans for direct reports

Requirements

  • University bachelor's degree completed
  • B2 proficiency in Portuguese, French, Italian and/or German
  • Lean Six Sigma Yellow/Green belt
  • PMP Certified

Benefits

  • Opportunity to work with a leading technology company
  • Chance to develop your leadership skills
  • A dynamic and collaborative work environment


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