Chargebacks Gross To Net Specialist

hace 1 semana

San José, San José, Costa Rica Pfizer A tiempo completo

Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with a strong presence in the financial industry.

The organization has expanded globally, with a workforce of over 900 colleagues and a successful partnership with Genpact in three locations.

The GFS Shared Services Center (SSC) for the Latin America Region (LAR) is a high-performing team responsible for delivering financial processes on behalf of Pfizer.

The Chargeback Analyst will process chargeback claims for wholesalers in the US and Puerto Rico, resolving exceptions related to contracts, products, and membership in a timely and accurate manner.

The Analyst will regularly interface with internal and external customers, including GFS Americas, Wholesalers, Contract teams, Business Technology, and A/R and Collections.

The role requires flexibility, with peak periods each quarter and a highly team-based environment.

Responsibilities:

  • Timely and efficient payment of chargeback claims to business trade customers (wholesalers) for Pfizer's worldwide businesses.
  • Research chargeback claims submitted from wholesalers and/or distributors, disputing if necessary by comparing debit memos received to the information provided in Pfizer's contracts.
  • Collaborate regularly within the department to review processes, metrics, industry updates, and issues pertaining to chargebacks and membership.
  • Manage Chargeback and Membership Work in Process (WIP) lines.
  • Manage shared Chargeback and Membership mailboxes.
  • Provide audit research and support for Chargebacks and Memberships.
  • Provide project research for Chargebacks and Memberships.
  • Participate in GFS Americas order-to-cash initiatives as needed.
  • Interface regularly with the business units supported.

Qualifications:

  • Bachelor's degree or career in progress from an accredited institution, preferably in Business or Finance.
  • 1-2 years of experience required, ideally in a Finance or data processing related position.
  • Attention to detail, problem-solving, and strong analytical skills.
  • Strong communication skills and a team player.
  • Ability to work independently in a team environment.
  • Maintain a high degree of accuracy and attention to detail.
  • Organize and process a high volume of transactions.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Finance & Accounting

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