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Cloud Operations Specialist
hace 1 semana
**About the Role:**
We are looking for a skilled Site Reliability Engineer to join our team. The ideal candidate will have a strong background in technical operations support and experience working with enterprise cloud platforms.
**Key Responsibilities:
- Develop and implement strategies and processes for support issue tracking.
- Collaborate with cross-functional teams to inform decisions and implement improvements.
- Conduct Root Cause Analysis (RCA) on critical and high impact issues.
- Evaluate technology strategy and solutions with guidance from the SRE Manager.
**Required Skills and Qualifications:**
- Bachelor's degree in computer science, computer engineering or related field.
- 3-5 years' experience in technical operations support role.
- 3 years' experience with enterprise cloud platforms.
**Nice to Have:**
- Experience with AWS and APM tools such as DataDog, New Relic, Nagios and Splunk.
- Experience in an agile development environment.
**What We Offer:**
- Competitive salary and benefits package
- Opportunities for growth and professional development
- Collaborative and dynamic work environment
