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Product Support Advocate
hace 2 semanas
We are seeking a highly skilled Product Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer experiences through effective communication, problem-solving, and technical expertise.
Responsibilities:- Deliver world-class support to clients, ensuring their queries are resolved promptly and efficiently.
- Develop strong relationships with clients, understanding their needs, and providing tailored solutions to meet their requirements.
- Collaborate with internal stakeholders to ensure seamless delivery of support services, contributing to the overall success of our clients.
- Stay up-to-date with product developments, attending training sessions, and participating in knowledge-sharing initiatives to enhance your skills and expertise.
- High school diploma required, Bachelor's degree in a related field preferred.
- Expert fluency in both Spanish and English, Portuguese fluency strongly preferred.
- Strong technical aptitude, learning agility, and ability to work well in a team environment.
- Previous experience in a client service or product support environment, preferably in the M&A industry.
