Amazon Operations Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo
Job Description:

The Amazon Support Services Costa Rica Srl team is seeking highly analytical and investigative contributors to join our Vendor Chargeback Dispute Management team in Costa Rica. As an Investigation Execution Specialist, you will be responsible for executing end-to-end processes and tools related to daily investigation tasks, analysis, and investigation of vendor chargeback disputes, ensuring they have been responded and processed correctly.


Main Responsibilities:
- Execute the end-to-end processes and tools related to daily investigation tasks.
- Analysis and investigation of vendor chargeback disputes.
- Ensure that these have been responded and processed correctly.
Requirements:
* High School diploma or equivalent.
* 6+ months of working experience in corporate customer service, back-office or contact center corporate environments.
* B2 English proficiency.
* B2 German proficiency (preferably).
About Us:
Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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