Senior Travel Industry Professional

hace 2 meses


San José, San José, Costa Rica Wns Global Services A tiempo completo

Company Description

WNS (Holdings) Limited is a global leader in Business Process Management (BPM). We offer business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals. Our team in Costa Rica provides scalable and functional delivery, serving various industries like Retail and Consumer Packaged Goods, and Insurance.

Our Mission

We enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client's business, and create impactful solutions that can drive agility and excellence into their business processes.

Our Values

We are guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence. Our mission as an organization is to provide role clarity, coaching, and mentoring, professional development, and structured career paths for our employees.

Job Responsibilities

Key responsibilities include contributing to customer conversion projects, planning and validating customer requirements, collaborating with customer and account teams, ensuring full understanding of each task delivery, and successful and on-time delivery of assigned tasks.

Requirements

Requirements include a minimum of 2 years of hands-on GDS experience, functional Sabre knowledge, proven experience in the travel industry, strong communication and interpersonal skills, proficiency in creating and delivering formal training programs, and languages such as English, Spanish, or French.



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