Accounting and Collections Expert

hace 5 días


San José, San José, Costa Rica Stt Group A tiempo completo

**Company Background**

Stt Group is a leading provider of financial services, dedicated to delivering high-quality solutions to our clients. Our team is passionate about excellence and committed to driving innovation in the field of accounting and collections.

Your Role:**

  • You will be responsible for migrating O2C processes from multiple countries to San Jose, Costa Rica.
  • You will prepare O2C related process documentation, including process maps and work instructions.
  • You will perform cash collection processing, sending reminders and communicating with customers via sales channels or direct interaction.
  • You will execute dunning process to ensure timely payment.
  • You will review client credit risk and limit status, working with internal stakeholders to recommend changes.
  • You will prepare bad debt reserve calculations in accordance with corporate policy.
  • You will manage blocked sales orders and deliveries, posting incoming payments on customer accounts.
  • You will maintain accurate customer accounts and reconciliation to identify unresolved/unpaid open items.
  • You will handle and resolve escalated AR, credit issues, dispute management, and ensure timely resolution.
  • You will execute periodic O2C reporting and provide KPI measurements upon request.
  • You will develop a strong understanding of the business, including product, industry, and client knowledge.
  • You will contribute to continuous improvement initiatives within the O2C function, ensuring improvements are incorporated into the work routine.
  • You will ensure compliance with applicable policies, procedures, and processes.


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