Empleos actuales relacionados con Workforce Staffing Professional - Heredia - Ibm


  • Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...


  • Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Workforce Specialist

    hace 2 semanas


    Heredia, Costa Rica SYKES Costa Rica A tiempo completo

    **Objective**: To assist with short and mid-range planning based on continuous analysis of forecasted requirements, trends, staffing variables and real time performance of operations based on workforce management principles for the contact center. The WFM 1 position must determine alternative plans to successfully meet key performance indicators (KPIs)...


  • Heredia, Costa Rica Citi A tiempo completo

    The Enterprise Workforce Management team is responsible for leading Citi’s transformation efforts around staffing and skill adequacy and organization design. It is an exciting time to join the team as we are in the building phase of developing the set of capabilities, processes, and tools to analyze, forecast, organize, and plan for the future of the...


  • Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...


  • Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amazon is a multi-national technology company and being proficient in English is a required qualification. CVs must be submitted in English as our recruitment team works in several jurisdictions. - University bachelor's degree completed. - 5+ years of experience in Capacity/Workforce management roles in for large scale operations. - 3+ years of experience as...


  • Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Data Analytics

    hace 4 semanas


    Heredia, Costa Rica Kyndryl A tiempo completo

    532487BR **Why Kyndryl** Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are...


  • Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...


  • Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...


  • Heredia, Costa Rica IBM A tiempo completo

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

  • Wfm Reporting

    hace 2 semanas


    Heredia, Costa Rica SYKES Costa Rica A tiempo completo

    **Objective**: To assist with short and mid-range planning based on continuous analysis of forecasted requirements, trends, staffing variables, and real-time performance of operations based on workforce management principles for the contact center. The WFM 1 position must determine alternative plans to successfully meet key performance indicators (KPIs)...

  • Workforce Strategy

    hace 2 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The Business Associate is an intermediate level position responsible for the overall administrative activities of a business. These tasks may include contribution to external audits, business continuity activities or addressing regulatory issues. The Business Associate may assist in activities such as the tracking of business financials, managing employee...

  • Business Analyst Iv

    hace 2 semanas


    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a Business Analyst IV BUSINESS ANALYST IV (REMOTE/HYBRID) **DESCRIPTION**: The Resource Manager, (RM) must be an experienced business professional with a thorough understanding of resource management and how it supports the customer outcome. Projects resources are focused on...

  • Business Analyst Iv

    hace 2 semanas


    Heredia, Costa Rica SGF Global A tiempo completo

    The Resource Manager, (RM) must be an experienced business professional with a thorough understanding of resource management and how it supports the customer outcome as part of our value on all our engagements. Projects resources are focused on delivering services across the broad breadth of virtual technology products and solutions across the customer...


  • Heredia, Costa Rica Equifax A tiempo completo

    **Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.** The WFM Real Time Analyst/Duty Monitor will work to monitor inbound call traffic and ensure efficient distribution based on staff...

  • Ops Sup Analyst 1

    hace 4 semanas


    Heredia, Costa Rica Citi A tiempo completo

    **Onboarder Job Description**: The Citi Staffing Office is a centralized global function which manages the firm’s non-employee workforce. The Staffing Office is comprised of multiple teams with specialized functions in recruitment of temporary staffing needs, the onboarding of all non-employees, preferred supplier management & contracting, supplier...


  • Heredia, Costa Rica Moody's A tiempo completo

    **The Role / Responsibilities**:The Global People Business Partner (PBP), Assistant Vice President is responsible for helping to support the design and implementation of the talent strategy for assigned business units. The role will be based in Costa Rica. The PBP will support Moody’s local but will also support other groups in MIS under the guidance of...


  • Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: The Customer Support Supervisor is responsible for running the day-to-day Customer Support operations of Tebra Customer Support team. **Your Area of Focus**: - Oversee a team of up to 15 Customer Support Reps - Supervise, coach, motivate, and develop the Customer Support Representatives - Drive achievement of corporate and Support goals...


  • Heredia, Costa Rica Tebra A tiempo completo

    **About the Role**: The Customer Support Supervisor is responsible for running the day-to-day Customer Support operations of Patient Pop's individual team. **Your Area of Focus**: - Oversee a team of up to 15 Customer Support Reps - Supervise, coach, motivate, and develop the Customer Support Representatives - Drive achievement of corporate and Support...

Workforce Staffing Professional

hace 1 mes


Heredia, Costa Rica Ibm A tiempo completo

**Introduction**
At IBM, work is more than a job - it's a calling: To build.
To design.
To code.
To consult.
To think along with clients and sell.
To make markets.
To invent.
To collaborate.
Not just to do something better, but to attempt things you've never thought possible.
Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?
If so, lets talk.
**Your Role and Responsibilities**

Responsibilities include but are not limited to:

- Minimizing Bench and monitoring staff availability.
- Facilitating bench management calls with consultants and service area leaders.
- Validating assigned new hires are fully registered in a timely manner.
- Creating and maintaining demand data quality as demand moves thru fulfillment process.
- Working closely with consultants to understand their skill sets and career goals.
- Minimizing hours leakage, parked hours to billable and chargeable hours.
- Managing data quality including hours plan, available date, JR/S.
- Strictly ensuring timely and accurate available dates, roll-off and assignment data.
**Required Technical and Professional Expertise**
- Strong attention to detail and follow through skills
- Advanced Excel functional knowledge.
Experience maintaining and organizing data, using Pivot Tables, V Look Ups and Macros.
- Strong communication skills (both written and verbal; ability to communicate at Executive level; ability to lead meetings with broad audience from of all levels)
- High level of negotiation skills and stakeholder management; strong relationship management skills.
- Able to multi-task and handle multiple priorities
- Ability to review and vet resumes for basic requirements; strong understanding of written English language

**Preferred Technical and Professional Expertise**
- Demonstrated ability to use critical and strategic thinking to resolve discrepancies, gaps and maintain high data quality standards.
- Generic understanding of technology and ability to learn new technology.
- Experience recruiting technical profiles.
- Project Management/Scrum Master background.
- Consulting experience on talent assessment and strategic workforce management.
**About Business Unit**

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy.
IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Are you craving to learn more?
Prepared to solve some of the world's most unique challenges?
And ready to shape the future for millions of people?
If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story.
Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.
Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.