Cam Team Manager

hace 12 horas


Heredia, Costa Rica Dhl A tiempo completo

**Manager of Centralized Access Management (CAM) Team**

**Responsibilities and Duties**:

- Serve as a change leader; innovate and instill in your team an appreciation for thinking outside of the box, questioning the status quo, and striving to find efficiencies.
- Enhance and centralize CAM function
- Responsible for monitoring and assuring KPI compliance.
Review results to understand current service performance level
- Provide leadership, guidance and mentoring to the team, managing conflict and ensuring the team's processes and tasks are carried out efficiently
- Lead and/or collaborate on improvements / projects to drive service delivery improvements and optimization
- Establish and maintain strong relationships with internal and external stakeholders

**Requirements**:

- Ability to influence key decision makers at all levels
- People management experience and excellent communication and facilitation skills
- Relevant supervisory / team leader experience with multicultural teams
- Extensive awareness of the ITS global Service Desk and more than 5 years of experience in Service Desk
- Experience with identity and access management is an added advantage
- Ability to accept and embrace change as a constant and unpredictable feature of your working environment and drive those changes within your team
- Business and Statistical Analysis experience
- Quick thinker and Problem solver
- Result oriented

**Reporting To**: This role reports to the Head of Roadmap Support & Planning and Operations Support


  • CRM Team Manager

    hace 5 días


    Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    2+ years’ experience in Books organization with progressively increasing responsibility - Bachelor’s degree with relevant experience on the services industry. - Demonstrated ability to be successful in a highly fluid, fast-paced and ambiguous environment - A passion for books and reading - A proven ability to hire and develop high-performing people. -...

  • Team Manager

    hace 6 horas


    Heredia, Costa Rica SYKES Costa Rica A tiempo completo

    **Objective**: Manage a team efficiently fulfilling account’s contract requirements through proper and efficient use of company and client resources. **Hard skills**: - Schedule flexibility: to work all schedules weekdays, weekends (must). - Flexibility to work on any GAM site. (must) - Performance Appraisal score greater than 3.00 for the last 3 months...


  • Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    2+ years of team management experience- Working experience with internal/external stakeholders, individual/team performance management.- C1 English proficiency (Advanced).This is a non-virtual, full-time, permanent, exempt (non-hourly) position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to...


  • Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast.When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.And when we began to rise, one thing that really set us apart was our culture.A culture which was driven by our value of putting our people...


  • Heredia, Costa Rica Palo Alto Networks A tiempo completo

    Company Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...

  • Cam Analyst

    hace 12 horas


    Heredia, Costa Rica Dhl A tiempo completo

    **Bilingual Service Desk Analyst**At DHL, people mean the world to us.That's why our goal has always been to attract and retain the best talent across the globe.We provide challenge and opportunity for personal and professional development.We recognize the difference you bring to our business and together we share the pride of building one of the world's...


  • Heredia, Costa Rica SGF Global A tiempo completo

    **Manager of the Project Field Management Team** **(Remote)** **Heredia, Costa Rica** SGF Global is looking for a Manager of the Project Field Management Team, for IT enterprise in Heredia, Costa Rica. **Overview**: **Requirements**: - Bachelor’s degree in engineering or manufacturing or related field; or equivalent experience. - 10 years of...


  • Heredia, Costa Rica Sgf Global A tiempo completo

    **Manager of the Project Field Management Team** **(Remote)****Heredia, Costa Rica**SGF Global is looking for a Manager of the Project Field Management Team, for IT enterprise in Heredia, Costa Rica.**Overview**:**Requirements**:- Bachelor's degree in engineering or manufacturing or related field; or equivalent experience.- 10 years of installation and/or...


  • Heredia, Costa Rica Citi A tiempo completo

    The Operational Risk Grp Manager is accountable for management of complex/critical/large professional disciplinary areas.Leads and directs a team of professionals.Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.Applies in-depth understanding of the business...


  • Heredia, Costa Rica Moody's A tiempo completo

    In consultation with team Manager, provide day-to-day mentorship and direction for Associates and Senior Associates regarding analytical tasks, workload, and output - Mentor and guide team members - Train new joiners, seek improvement in training plans - Quality check team members’ work, ensuring work delivered is in line with agreed standards, look for...


  • Heredia, Costa Rica Hewlett Packard A tiempo completo

    **_ Responsibilities: _**- Collaborates with regions/WW regarding service and support planning, implementation and performance.- Leading post-sales support and driving deep strategic relationships for assigned key HP customers of significant scope and complexity at the country, region or worldwide level.- Working in a collaborative and a cohesive manner with...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The purpose of the Team Lead - U.S.A. Leaves and Accommodations is to supervise daily tasks related to analysis, execution, and support of leaves and accommodations. Maintain the utmost confidentiality in dealing with employee records and business information. Provides task direction, monitors performance, handles escalations, and assists with...

  • O2c Manager

    hace 7 días


    Heredia, Costa Rica Brenntag A tiempo completo

    **O2C MANAGER**: Our team in **Heredia** currently has an opening for a **O2C Manager** The Credit Manager will be responsible for plan, lead, direct, manage and control the Credit Control team in line with targets and defined credit policy. Lead by example a cross-functional collaboration and create a motivating working atmosphere in order to produce...

  • R2R Team Lead

    hace 12 horas


    Heredia, Costa Rica Brenntag A tiempo completo

    **R2R TEAM LEAD**:Our team in **Heredia** currently has an opening for a **R2R Team Lead**>**YOUR ROLE & RESPONSIBILITIES**:Oversee and monitor the GL accounting and reconciliation track and ensure smooth delivery of transactional activities.Ensure reconciliation and closing deadlines are met and in compliance with service levels, company policies and...

  • Project Manager

    hace 1 día


    Heredia, Costa Rica NTT DATA A tiempo completo

    **Req ID**: 212303 We are currently seeking a Project Manager to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **Position overview** The IT Project Manager oversees various system projects and/or programs of a highly complex nature. The IT Project Manager work assignments are often straightforward and of moderate complexity. **Position's...

  • Geo Team Leader

    hace 12 horas


    Heredia, Costa Rica Safeguard Global A tiempo completo

    The GEO (Global Employment Outsourcing) Team Leader will be a key role in ensuring that our GEO operations team delivers an exceptional experience for our GEO employees and clients.This exciting role will be responsible for supervising, guiding and motivating a team.You will be there to encourage colleagues to work together and ensure they're delivering...


  • Heredia, Costa Rica Vmware A tiempo completo

    **The Elevator Pitch: Why will you enjoy this new opportunity?**Our team is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, collaboration, active learning and giving back.If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Project Manager for Systems & Enablement PMO TeamThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext.We have the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation.Leads internal technology and...

  • Team Lead Gl-R2R

    hace 12 horas


    Heredia, Costa Rica Brenntag A tiempo completo

    **TEAM LEAD GL-R2R**:Our team in **Heredia** currently has an opening for a **Team Lead GL-R2R****YOUR ROLE & RESPONSIBILITIES**:- Review accuracy and timeliness of accounting data entry and reconciliation as well as undertake corrective measures if required- Review data quality captured in General Ledger module and propose improvements to Manager to assist...


  • Heredia, Costa Rica Cognizant A tiempo completo

    **Not Applicable****Qualification**:Graduate /Post Graduate - preferably MBA graduates Knowledge of CRM tools & MS office tools- For Medical Management and Provider Services Bachelor's Degree in Nursing (BSN).- For Philippines 34 year college degree preferably related to medical field (as mandated by the project).- For NA High School/Equiv, Associates Degree...