It Support Team Leader

In a help desk/call center environment, serves as the single, initial point of contact for end users.Logs all relevant incident and service request details.Provides first line investigation and diagnosis.Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate.The primary objective of this role is to restore...

In a help desk/call center environment, serves as the single, initial point of contact for end users.Logs all relevant incident and service request details.Provides first line investigation and diagnosis.Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate.The primary objective of this role is to restore...

**Location**:Cartago, Costa Rica, CR**Job Family**: Manufacturing**Country/Region**: Costa Rica**Job Function Summary**:Position's primary focus is providing end user support in Costa Rica to help and guide IT users in Costa Rica on the phone, mail, remotely or in the field to get back to normal IT Service.Additionally position's role is to support daily...

Innovation starts from the heart.At Edwards Lifesciences, we are dedicated to developing ground-breaking technologies with a genuine impact on patients' lives.At the core of this commitment is our investment in innovative information technology.This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both...

**Location**:Cartago, Costa Rica, CR**Job Family**: Information Technology**Country/Region**: Costa RicaWe are looking for Global IT who is responsible for all IT in Coloplast - across sites and functions.We support our colleagues and to cooperate with them on how to make the best technology decisions.In Global IT, we take care of everything from supporting...

**Acerca de la vacante**: **Funciones del Puesto**: - Able to work closely with the IT department in a multisite company (GERMANY/ USA). - This position may also offer the possibility to provide support for our subsidiaries in the Germany and USA. - Help control by monitoring system processes, working to resolve system issues and following established...

Provide technical expertise and guidance to cross-functional teams and oversee technical IT aspects of related activities.**Key Responsibilities**:Support, monitor, and take care of existing configuration changes for Palo Alto Networks.Act as a point of escalation for network engineers and provide input for them to take action on.Consult with network users...

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring.For more than 60 years, we have established a remarkable track record around that innovation: Work that enables clinicians around the world to enhance and save lives.We are experiencing massive...

Develop, create, and implement IT processes and policies as it relates to Change Management/Control, Compliance, Governance, and Vendor Management.Analyze and determine the appropriate course of action for non-compliance/conformance deviations.**Key Responsibilities**:- Lead project development teams through execution of best practices in software...

Additional Locations:  Costa Rica-Coyol     Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance  At our company, we value diversity and believe it is our greatest strength.We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities.Our belief...

Provide on-site IT related Hardware support to assist in the installation, integration and maintenance of computing devices.**Key Responsibilities**:- Define Lifecycle upgrade requirements and other IT project support needs involving IT Technicians/Technologists- Troubleshoot and repair hardware and/or software for desktops, laptops, peripheral equipment and...

Develop, create, and implement IT processes and policies as it relates to Change Management/Control, Compliance, Governance, and Vendor Management.Analyze and determine the appropriate course of action for non-compliance/conformance deviations**Key Responsibilities**:- Leads and provides guidance in developing, creating, and implementing IT processes and...

Staff IT Cloud Engineer - Technology OperationsContribute to IT system architecture, design solutions, and projects focused on cloud infrastructure.Provide a robust Site Reliability Engineering-driven approach to release management, infrastructure operations, and disaster recovery troubleshooting.**Key Responsibilities**:Architect robust cloud solutions that...

**Location**: Cartago, Costa Rica, CR **Job Family**: Manufacturing **Country/Region**: Costa Rica **Job Function Summary**: This person will provide support in all the maintenance activities of the Server Room, like, rack cleaning, arrange/install/replace/punching/labeling of network cables, also will provide support on the maintenance tasks of the...

We are looking for the best and the brightest to charge ahead into the future of adhesives with us. As a global company we are striving to reach the entire world with our products and to do that, we need you. We need your unique skills and passion. We need the creative spirit of our world’s best new professionals and scientists to continue...

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance   At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health.That is why we stand for inclusion, equality, and opportunity...

We are looking for the best and the brightest to charge ahead into the future of adhesives with us.As a global company we are striving to reach the entire world with our products and to do that, we need you.We need your unique skills and passion.We need the creative spirit of our world's best new professionals and scientists to continue...

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. For more than 60 years, we have established a remarkable track record around that innovation: Work that enables clinicians around the world to enhance and save lives. We are experiencing massive...

**Desktop Support L1****Minimum Experience 1-3 Years of Field Services Technician****As an Onsite Support Technician, experience in service delivery and End user hardware and software Configuration troubleshooting providing quality services to the end users which includes the following key roles and responsibilities, but not limited to**:**Provide customer...

**Key Responsibilities**:- Develop region-specific native language course material and communications (training material, web-based training, videos)- Deliver one-on-one and custom training in region-specific native language- Provide support and training- Serve as regional Focal/VoC to ensure consistent global training- Work with the SMEs in regard to...