Empleos actuales relacionados con Supervisor, It Support - Paraíso, Paraíso - Edwards Lifesciences

  • It Support Team Leader

    hace 2 semanas

    Paraíso, Paraíso, Costa Rica Coloplast A tiempo completo

    **Location**:Cartago, Costa Rica, CR**Job Family**: Information Technology**Country/Region**: Costa RicaWe are looking for IT Support Team Leader who is responsible for IT in Coloplast - across all sites and functions.Global IT Professionals work out 12 countries with Denmark and Poland being the largest IT hubs.In Global IT, we take care of everything from...

  • Warehouse Supervisor

    hace 4 semanas

    Paraíso, Paraíso, Costa Rica Coloplast A tiempo completo

    **Location**:Cartago, Costa Rica, CR**Job Family**: Supply & Logistics**Country/Region**: Costa Rica**Job Function Summary**:Lead warehouse processes to ensure a safe work environment and attain defined objectives while maintaining.Areas in the responsibility are: General Warehouse, Technical Warehouse and Chemical Preparation room.**Major Areas of...

  • IT Technician

    hace 5 días

    Paraíso, Paraíso, Costa Rica Coloplast A tiempo completo

    **Location**:Cartago, Costa Rica, CR**Job Family**: Manufacturing**Country/Region**: Costa Rica**Job Function Summary**:This person will provide support in all the maintenance activities of the Server Room, like, rack cleaning, arrange/install/replace/punching/labeling of network cables, also will provide support on the maintenance tasks of the printers,...

  • IT Specialist

    hace 1 semana

    Paraíso, Paraíso, Costa Rica beBeeTechnology A tiempo completo $80.000 - $110.000

    Job DescriptionWe are seeking a skilled IT professional to join our team as a Technology Specialist. The successful candidate will be responsible for providing first-level service and support for IT infrastructure solutions and enterprise systems.Key Responsibilities:Provide technical support and troubleshooting for issues and incidentsServe as the technical...

  • Computer Hardware Technician

    hace 4 días

    Paraíso, Paraíso, Costa Rica beBeeTechnology A tiempo completo $48.000 - $56.000

    Job Title: Technology Support SpecialistAbout the Role:We are seeking a skilled and experienced IT professional to join our team as a Technology Support Specialist. In this role, you will be responsible for providing top-notch technical support to our employees in all aspects of computer hardware and software.The ideal candidate will have excellent...

  • IT System Administrator

    hace 6 días

    Paraíso, Paraíso, Costa Rica beBeeInformationTechnology A tiempo completo $50.000 - $75.000

    **Job Description:** We are seeking a highly skilled IT Specialist to join our team. As the first point of contact for IT-related issues, you will be responsible for providing exceptional support to users in Costa Rica. Your primary focus will be on resolving technical problems and ensuring that all IT systems are running smoothly.**Required Skills and...

  • IT Technical Specialist

    hace 1 semana

    Paraíso, Paraíso, Costa Rica beBeeTechSupport A tiempo completo $65.000 - $98.300

    **Job Summary:**This role is responsible for providing technical support to assist in the installation, integration and maintenance of computing devices. The ideal candidate will have a strong background in IT hardware and software and be able to troubleshoot and repair complex technical issues.Key Responsibilities:Technical Support: Provide on-site IT...

  • IT Team Leader

    hace 1 semana

    Paraíso, Paraíso, Costa Rica beBeeLeadership A tiempo completo $66.000 - $98.000

    Job Title: IT Team LeaderAs an IT Team Leader, you will be responsible for overseeing the day-to-day operations of our IT department. This includes managing a team of IT professionals, providing technical guidance and support, and ensuring that all IT systems are running smoothly.Key Responsibilities:Manage and supervise a team of IT professionalsProvide...

  • Sr Coord, IT Support

    hace 4 semanas

    Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

    In a help desk/call center environment, serves as the single, initial point of contact for end users. Logs all relevant incident and service request details. Provides first line investigation and diagnosis. Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate. The primary objective of this role is to...

  • Sr Coord, It Support

    hace 4 semanas

    Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

    In a help desk/call center environment, serves as the single, initial point of contact for end users.Logs all relevant incident and service request details.Provides first line investigation and diagnosis.Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate.The primary objective of this role is to restore...

Supervisor, It Support

hace 1 mes

Paraíso, Paraíso, Costa Rica Edwards Lifesciences A tiempo completo

Innovation starts from the heart.
At Edwards Lifesciences, we are dedicated to developing ground-breaking technologies with a genuine impact on patients' lives.
At the core of this commitment is our investment in innovative information technology.
This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success.
As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.
**You will make an impact by**:

- Provide strategic guidance, manage and oversee the work of assigned IT GSD operational team.
Supervise employees and IT activities including assessing daily process of assigned area.
- Develop routine resolutions as needed to improve metrics achievement while optimizing Customer Service efforts; assure documentation content is valid.
-Oversee the scheduling of work orders and team performance metrics.
-Participate in improvement projects.
- Incidental duties as assigned

**What you'll need (required)**:

- Bachelor's Degree (University) with internship or substantial technical knowledge
- Sufficient experience related to IT Required
- Good English level

**What else we look for (preferred)**:

- Experience with a ticketing system (example: ServiceNow)
- Experience working in a medical device industry Preferred
- Experience working in multi-cultural teams with cultural sensitivity
- Proven expertise in Microsoft Office Suite with working knowledge of related systems
- Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives
- Good knowledge of processes and procedures related to assigned phase within assigned area of responsibility
- Good understanding of processes and equipment used in assigned work
- Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
- Ability to lead teams, provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations
- Strict attention to details
- Ability to interact professionally with all organizational levels
- Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
- Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control