Csa Lead Qualifer Agent

hace 7 días


San Francisco, Heredia, Costa Rica Dhl Express A tiempo completo

Requerimientos * Graduado, técnico o estudiante actual  en carrera de Comercio Internacional, Aduanas o Administración de empresas * Inglés oral, escrito y lectura (mínimo 50-60%).
* Experiencia de 6 meses a 1 año en atención telefónica Inbound / outbound.
* Experiencia trabajando por objetivos (Deseable).
* Manejo de paquetes de computo a nivel intermedio (Word, Excel, Power Point).
Habilidades * Trabajo en equipo * Excelente comunicación oral y escrita * Proactivo y positivo ante el cumplimiento de metas * Puntual, organizado y responsable.
En DHL Express, nuestro propósito es "Conectar a las personas, mejorar vidas".
Somos la empresa más internacional del mundo, "la gran máquina amarilla", como nos encanta llamarla.
Específicamente en nuestra región de América Central y del Sur, cubrimos 15 países, desde el Parque Nacional Tikal en Guatemala, hasta Ushuaia en Tierra del Fuego - Argentina.
Somos más de 3.400 Especialistas Internacionales Certificados que trabajamos apasionadamente y motivados COMO UN SOLO equipo, moviendo más de 10 millones de envíos al año y superando las necesidades de nuestros clientes, mientras apoyamos sus negocios e impactamos positivamente en nuestras comunidades al mismo tiempo.
Somos el Great Place to Work # 1 en América Latina y nos sentimos muy orgullosos de eso.
Y tenemos buenas noticias
... Estamos buscando una Superestrella como tú, centrado en nuestros clientes y que quiera tener el mejor día, todos los días ... El Lead Qualifier es responsable de: - Contactar con los clientes potenciales vía telefónica para determinar un posible potencial.
- La relación con áreas comerciales de todos los países de CSA.
- Profundizar con los clientes para analizar el mejor canal de venta a asignar.



  • San Francisco, Heredia, Costa Rica Dhl Express A tiempo completo

    Nuestra visiónEn DHL Express, nuestro propósito es conectar a las personas y mejorar vidas. Somos la empresa más internacional del mundo y cubrimos 15 países en América Central y del Sur.Descripción del puestoEl Lead Qualifier será responsable de establecer relaciones con áreas comerciales de todos los países de CSA y analizar el mejor canal de...

  • Bos Lead

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The BOS Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Team Lead will be the primary customer interface for trouble calls/accounts; and provides...

  • Appeals Discrepancy Lead

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT****SENIORITY LEVEL**:Entry Level**FUNCTION**: Finance**LOCATION**:Heredia, Costa Rica**ROLE POSITIONING AND OBJECTIVES**This role is part of GBS Finance.The role is responsible for taking calls from retailers contracted with Reynolds and their sales representatives.Resolve inquiries about...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Team Lead OperationsHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...

  • Lead Windows Engineer

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Cognizant A tiempo completo

    **We're hiring**At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • U.S. Pre Sales Cr

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Born Group A tiempo completo

    Heredia, CR- Costa Rica**BORN****U.S. PRE SALES****Description**BORN Group is seeking a U.S. Pre Sales Agent in **Costa Rica** to join our team working remotely.If you are an experienced e-Commerce Pre Sales Agent and willing to push the boundaries of your knowledge and drive your career forward, we want to hear from youIf you have a flare for understanding...


  • San Francisco, Heredia, Costa Rica Dhl Express A tiempo completo

    Acerca de nosotrosDHL Express es una empresa líder en el sector logístico, con una gran presencia en América Latina y un compromiso con la calidad y la seguridad.Descripción del puestoEl Lead Qualifier será responsable de contactar con los clientes potenciales vía telefónica y profundizar con ellos para analizar el mejor canal de venta a...

  • Team Leader

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Bcd Travel Corporate A tiempo completo

    **Bring your passion and energy to our growing team.We're hiring****Travel Agent Lead **(Hybrid)**- Full time, Heredia, Costa Rica_As part of the Travel Consultant Team, you will be responsible for day-to-day management of a travel consultant team, including managing key performance indicators (KPI), workload, providing support and coaching.You will be the...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We are currently seeking a Technical Analyst to join our team in Heredia, Costa Rica.**Key Reponsabilities**:- Ownership and management of Salesforce Support Queue (production support) and support team- Development of knowledge articles and end-user training guides for new feature releases- Maintain service level agreements and high customer satisfaction...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Advisor (Order Management) (Temporary - 6 months)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations.Our chemical products number in the thousands and are sold worldwide to...

  • Accounts Payable Agent

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Pixmob A tiempo completo

    Our Hellmann Promise is to collectively shape our culture through our mission, values, and leadership principles.If this resonates with your career aspirations, come and help us shape our sustainable impact, job details belowThis position is created to manage and resolve any inquiry in regards of past due invoices, disputes, update accounts and/or any other...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    The Senior Manager provides advanced support through all phases of the financial planning and analysis processes including business partnering and working on cross functional projects.Also leading and driving improvements in FP&A processes to support business strategiesKey Responsibilities:Support the execution of financial planning and analysis processes,...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    The Senior Manager provides advanced support through all phases of the financial planning and analysis processes including business partnering and working on cross functional projects.Also leading and driving improvements in FP&A processes to support business strategies- Key Responsibilities:- Own and lead the preparation and communication of monthly reports...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    This role will be under the Business Planning team in Finance.They will support through all phases of the financial planning and analysis processes including business partnering and working on cross functional projects.They will be in charge of quarterly and monthly P&L reporting, as well as analysis on performance based compensation analysis.**Key...


  • San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completo

    Imagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.DepartmentCorporate PlanningRole/ResponsibilitiesThis role will be under the Corporate Planning team in Finance.They will support through all...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    This role as US Personal Banking (USPB) Comprehensive Capital Analysis and Review (CCAR)/Capital Planning Analyst role is expected to plan and execute Capital Planning / CCAR / FP&A activities to produce financial projections for USPB products (Branded Cards, Retail Services or Retail & Mortgage), working closely with FP&A product teams and Corporate...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    This role as US Personal Banking (USPB) Comprehensive Capital Analysis and Review (CCAR)/Capital Planning Analyst is expected to plan and execute Capital Planning / CCAR / FP&A activities to produce financial projections for USPB products (Branded Cards, Retail Services or Retail & Mortgage), working closely with FP&A product teams and Corporate FP&A.**Key...