Csa Lead Qualifer Agent
hace 7 días
Requerimientos * Graduado, técnico o estudiante actual en carrera de Comercio Internacional, Aduanas o Administración de empresas * Inglés oral, escrito y lectura (mínimo 50-60%).
* Experiencia de 6 meses a 1 año en atención telefónica Inbound / outbound.
* Experiencia trabajando por objetivos (Deseable).
* Manejo de paquetes de computo a nivel intermedio (Word, Excel, Power Point).
Habilidades * Trabajo en equipo * Excelente comunicación oral y escrita * Proactivo y positivo ante el cumplimiento de metas * Puntual, organizado y responsable.
En DHL Express, nuestro propósito es "Conectar a las personas, mejorar vidas".
Somos la empresa más internacional del mundo, "la gran máquina amarilla", como nos encanta llamarla.
Específicamente en nuestra región de América Central y del Sur, cubrimos 15 países, desde el Parque Nacional Tikal en Guatemala, hasta Ushuaia en Tierra del Fuego - Argentina.
Somos más de 3.400 Especialistas Internacionales Certificados que trabajamos apasionadamente y motivados COMO UN SOLO equipo, moviendo más de 10 millones de envíos al año y superando las necesidades de nuestros clientes, mientras apoyamos sus negocios e impactamos positivamente en nuestras comunidades al mismo tiempo.
Somos el Great Place to Work # 1 en América Latina y nos sentimos muy orgullosos de eso.
Y tenemos buenas noticias
... Estamos buscando una Superestrella como tú, centrado en nuestros clientes y que quiera tener el mejor día, todos los días ... El Lead Qualifier es responsable de: - Contactar con los clientes potenciales vía telefónica para determinar un posible potencial.
- La relación con áreas comerciales de todos los países de CSA.
- Profundizar con los clientes para analizar el mejor canal de venta a asignar.
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