It Helpdesk
hace 7 días
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
- Create login credentials.
- Respond to queries either in person or over skype.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems.
- Ask questions to determine nature of problem.
- Install, modify, and repair computer hardware and software.
- Clean up computers.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Install computer peripherals for users.
- Follow up with customers to ensure issue has been resolved.
- Run reports to determine malfunctions that continue to occur.
**Job Types**: Full-time, Permanent
-
IT Helpdesk Manager
hace 3 días
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! - Responsible for overseeing Helpdesk Team Leader’s and related staff for the purposes of ensuring that helpdesk support and service levels...
-
It Helpdesk Manager
hace 18 horas
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started!- Responsible for overseeing Helpdesk Team Leader's and related staff for the purposes of ensuring that helpdesk support and service levels are being...
-
IT Helpdesk Team Leader
hace 5 días
San José, Costa Rica Bill Gosling Outsourcing A tiempo completo**MAKING LIVES BETTER, ONE CONNECTION AT A TIME** For over 60 years, Bill Gosling Outsourcing has been providing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. We strive to create a fun, diverse,...
-
It Helpdesk Team Leader
hace 1 semana
San José, Costa Rica Bill Gosling Outsourcing A tiempo completo**MAKING LIVES BETTER, ONE CONNECTION AT A TIME**For over 60 years, Bill Gosling Outsourcing has been providing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing.We strive to create a fun, diverse,...
-
IT Helpdesk Support Specialist
hace 7 días
San José, Costa Rica TransPerfect A tiempo completoTransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. - Helpdesk Support Specialist - Summary: **Responsibilities**: - Providing exceptional IT Services to...
-
Helpdesk Team Leader
hace 3 días
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is currently looking for a...
-
Helpdesk Team Leader
hace 7 días
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!- Bill Gosling Outsourcing is currently looking for a Helpdesk Team Leader to add to our Team.- We are still growing with new and exciting...
-
Helpdesk Team Leader
hace 18 horas
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people.If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started!We are still growing with new and exciting opportunities - Be a part of our team!Bill Gosling Outsourcing is currently looking for a Helpdesk Team...
-
Order Management Helpdesk Specialist
hace 7 días
San José, Costa Rica Swivelt Sdn Bhd A tiempo completo**Description** Help desk Team is to provide resolution to internal as well as external stakeholders for their requests. They are first point of contact for customers and employees. Customers need answers and the help desk is where they turn. When Customer - employees need someone to troubleshoot an issue related a particular domain which involves providing...
-
Helpdesk Support Specialist
hace 1 semana
San José, Costa Rica TransPerfect A tiempo completoTransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Summary: - Responsibilities: - Providing exceptional IT Services to TransPerfect employees - Installing and...
-
Helpdesk Support Specialist
hace 1 semana
San José, Costa Rica Transperfect A tiempo completoTransPerfect Is More Than Just a JobOur greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Summary:- Responsibilities:- Providing exceptional IT Services to TransPerfect employees- Installing and supporting...
-
Order Management Helpdesk Specialist
hace 5 días
San José, Costa Rica Swivelt Sdn Bhd A tiempo completo**Description**Help desk Team is to provide resolution to internal as well as external stakeholders for their requests.They are first point of contact for customers and employees.Customers need answers and the help desk is where they turn.When Customer - employees need someone to troubleshoot an issue related a particular domain which involves providing...
-
IT Helpdesk Analyst
hace 4 días
San José, Costa Rica Dwellworks Costa Rica LTD A tiempo completo**_This job is temporarily a remote position and able to be performed from home. If you prefer to work in an office environment our downtown CLE office is open! Beginning in September 2021 this position will transition to a hybrid model working two days from home and three days from our downtown Cleveland office._**:** OUR POSITION IN A NUTSHELL**: **YOUR...
-
It Helpdesk Analyst
hace 2 días
San José, Costa Rica Dwellworks Costa Rica Ltd A tiempo completo**_This job is temporarily a remote position and able to be performed from home.If you prefer to work in an office environment our downtown CLE office is open!Beginning in September 2021 this position will transition to a hybrid model working two days from home and three days from our downtown Cleveland office._**:**OUR POSITION IN A NUTSHELL**:**YOUR...
-
IT Administrator
hace 2 semanas
San José, Costa Rica Selina A tiempo completoWho we are: Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. The Local IT Administrator will provide technical support to end...
-
Wh - Senior It Specialist
hace 1 semana
San José, Costa Rica Blueforce Inc A tiempo completo**BlueForce, Inc. **is seeking for **IT Specialists** to provide services in support of upcoming task orders located in Central America and other Western Hemisphere countries such as **San Jose, Costa Rica.****General Duties and Responsibilities**:- Write the user manuals, programmer manuals, and all manual updates.- Assist and advise in the implementation...
-
Accounts Payable Helpdesk Analyst
hace 1 semana
San José, Costa Rica Lonza A tiempo completoCosta Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents.While we work in science, there's no magic formula to how we do it.Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.In exchange, we let our people own their careers.Their ideas, big and...
-
Accounts Payable Helpdesk Analyst
hace 1 semana
San José, Costa Rica Lonza A tiempo completoCosta Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents.While we work in science, there's no magic formula to how we do it.Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.In exchange, we let our people own their careers.Their ideas, big and...
-
It Support Technician
hace 1 semana
San José, Costa Rica Medbill A tiempo completoResponsible to the IT Services Manager, this contracting position will provide second-level technical support of technology with Medbill and her MSP client organizations.**Main Job Tasks and Responsibilities**- Shared responsibility for front-line helpdesk support.- Handle support escalations.- Assistance with remote computer deployments.- Perform desktop...
-
IT Help Desk Technician
hace 5 días
San José, Costa Rica modsquad.com A tiempo completoDo you love working with technology? Are you the “go to” person when your family or friends have their technology related issues? Are you looking for a fun and dynamic work environment, where you can use your technical abilities and constantly challenge yourself? If you answered **YES** to those questions, then ModSquad’s IT Helpdesk is looking for...