Ssam - Security Services Account Manager
hace 11 horas
**Introduction**
At IBM, work is more than a job - it's a calling: To build.
To design.
To code.
To consult.
To think along with clients and sell.
To make markets.
To invent.
To collaborate.
Not just to do something better, but to attempt things you've never thought possible.
Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?
If so, lets talk.
**Your Role and Responsibilities**
Responsabilities:
- The SSAM serves as your Single Point of Contact to the account management and delivery teams for ongoing operational activities
- Provides governance, oversight, and leadership for operational security activities and processes, as required
- Tracks resolution of reported issues and monitor the progress of remediation activities
- Understand current and future state Customer priorities to recognize potential scope expansions
- Measure deviations from established baselines on a monthly basis and initiate, as appropriate, Change or New Service Requests via the Change Order Terms
- Monitor contract compliance
- Produce Operational Reports
- Conducts monthly operational reviews (via webex or on-site) with Customer key stakeholders to review contents of Operational Reports
**Required Technical and Professional Expertise**:
- Security competencies.
- Fluent english.
**Preferred Technical and Professional Expertise**
Network or Security Knowledge
**About Business Unit**
Are you craving to learn more?
Prepared to solve some of the world's most unique challenges?
And ready to shape the future for millions of people?
If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story.
Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.
Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
-
Security Services Account Manager
hace 5 días
Heredia, Costa Rica IBM A tiempo completo**Introduction** The Security Services Manager (SSM) serves as a point of contact between the client and IBM Managed Security Services (MSS) for operational governance of MSS security services activities and deliverables. The SSM will work with the client to provide governance, oversight, and leadership for MSS operational security activities including, but...
-
Security Services Account Manager
hace 6 días
Heredia, Costa Rica IBM A tiempo completo**Introduction** The Security Services Manager (SSM) serves as a point of contact between the client and IBM Managed Security Services (MSS) for operational governance of MSS security services activities and deliverables. The SSM will work with the client to provide governance, oversight, and leadership for MSS operational security activities including, but...
-
Multi-National Account Manager
hace 1 día
Heredia, Costa Rica Bcd Travel Services B.V. A tiempo completoBCD Travel Services B.V.Full-time, Costa Rica (Hybrid)As the Multi-National Program Manager, you will be responsible for managing all aspects of assigned client portfolio account(s), including but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing,...
-
Account Relationship Manager
hace 11 horas
Heredia, Costa Rica Palo Alto Networks A tiempo completoCompany Description**Our Mission**At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for...
-
Technical Account Manager
hace 1 día
Heredia, Costa Rica Experian A tiempo completo**Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...
-
Technical Account Manager
hace 1 día
Heredia, Costa Rica Experian A tiempo completoFull-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full Time**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE...
-
Technical Account Manager
hace 1 día
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control...
-
Manager, Customer Success, Strategic Account
hace 1 día
Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...
-
Technical Account Manager
hace 1 día
Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals to take financial control and...
-
Technical Account Manager
hace 1 día
Heredia, Costa Rica Experian A tiempo completoCompany Description**About us, but we'll be brief**:Experian is the world's leading global information services company.During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence.We help individuals...
-
Account Manager
hace 1 día
Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoThe Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth.By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution.The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...
-
Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying...
-
Security Project Manager
hace 5 días
Heredia, Costa Rica IBM A tiempo completo**Introduction** At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our...
-
Sr. Account Manager
hace 1 día
Heredia, Costa Rica Pts Consulting Services A tiempo completo**Job ID**:**JDPTS0046**:Posted on: 2021-10-27**Status**:Active**About Us**:We are PTS Consulting Services, an energetic forward-looking company that takes pride in partnering with our customers by providing holistic solutions around Process, Technology and Services.PTS Consulting Services has grown a lot over the past few years, expanding our reach and...
-
Principal Engineer Security Services
hace 1 día
Heredia, Costa Rica 360Training A tiempo completo**Principal Engineer Security Services**The Principal Engineer Security Services will play a crucial role in ensuring the ongoing security and protection of our company's information assets.They will be responsible for designing, developing, and overseeing the implementation of cybersecurity solutions to safeguard our systems, networks, and data.The...
-
Manager Account Management
hace 6 días
Heredia, Costa Rica PTS Consulting Services A tiempo completo**_Role & Responsabilities _** - Responsible for the growth and development of some of the most important clients of the company - Building, developing and guiding high-performing teams - Understanding client needs, products and identifying new business opportunities. - Develop, implement, and iterate on business strategies to deliver growth and positive...
-
Automotive Lender Account Manager
hace 1 día
Heredia, Costa Rica Experian A tiempo completo**Company Description**Ready to make a difference?Experian has evolved into a global tech company and leader in data and analytics.We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society.We're a constituent of the FTSE 30 and for more than 125 years we've helped economies...
-
Manager Account Management
hace 1 día
Heredia, Costa Rica Pts Consulting Services A tiempo completo**_Role & Responsabilities _**- Responsible for the growth and development of some of the most important clients of the company- Building, developing and guiding high-performing teams- Understanding client needs, products and identifying new business opportunities.- Develop, implement, and iterate on business strategies to deliver growth and positive...
-
Manager Account Management
hace 1 día
Heredia, Costa Rica Pts Consulting Services A tiempo completo**_Role & Responsabilities _**- Responsible for the growth and development of some of the most important clients of the company- Building, developing and guiding high-performing teams- Understanding client needs, products and identifying new business opportunities.- Develop, implement, and iterate on business strategies to deliver growth and positive...
-
Account Manager
hace 1 día
Heredia, Costa Rica Experian A tiempo completo**Company Description**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...