System Support Specialist

hace 12 horas


Heredia, Costa Rica Dhl A tiempo completo

Would you like work in a global multicultural organization?
Middleware Infrastructure Services team is looking for an experienced System Support Specialist who is specialized in Middleware.
You will be responsible for the 2nd level support of all Middleware technologies (Weblogic Application Server, WebSphere Application Server, WebSphere MQ, Tomcat, IIS, SFTP, Jboss, Apache and WebMethods) virtualization platform and infrastructure operations that underpin the delivery of business solutions.
**Qualifications & Requirements**

**What you will do**:

- Provide 2nd level for incident and problem management support for Infrastructure Components and Services
- Work with vendors(IBM, Microsoft, Oracle) gathering best practices, infrastructure improvements and resolution of issues
- Drive continuous infrastructure optimization/automation from the technical side
- Maintaining and helping further development of appropriate cost models to reflect changes in technology and provide key input to the overall Charging Model
- Assist with execution of Release to Production activities, acting as Internal Quality Gate
- Participate in 24/7 on-call support (paid extra)

**You should have**:

- Very strong knowledge of OS Middleware Technologies (WebLogic, WebSphere MQ, WebSphere App Server, WebMethods)
- Advanced skills in scripting languages (Poweshell, Unix Shell Scripting)
- Knowledge of Web technology - Apache, IIS, Tomcat, Jboss and File transfer solutions - FTPS and SFTP
- Good knowledge in Global security standards Like ISO
- Any Certificate for OS is an advantage
- Ability to use English in daily communication
- Good time-management, organizational, multi-task and prioritization skills



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