Hr Service Center Representative I
hace 1 día
**About Us**
We are more than a specialty finance company providing debt recovery solutions for consumers.
We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.
We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.
If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you
**PRINCIPAL RESPONSIBILITIES**
- Functions as a contact for human resources (HR)-related questions, concerns, and issues.
Responds promptly to employee questions and concerns, or refers employees to the appropriate HR team when appropriate.
Develops and maintains professional, respectful, and trusting working relationships with employees and business leaders in order to provide effective HR support.
- Create documentation for supported processes, and ensure those documents and procedures are consistent and accurate.
Update SOPs and other documents as requested by the supervisor.
Provide end-to-end support of new hire administrative processes, ensuring quality assurance including SOX guidelines are maintained.
- Resolve tier 0-2 incoming inquiries promoting the accuracy and integrity of employee records and data.
Seamlessly direct incoming inquiries for resolution when escalation is required.
- Maintains and/or ensures that employee personnel files are in compliance and up to date.
- Conducts pre-employment assessments.
Processes and ensures appropriate filing of relevant paperwork.
Supports new employee orientation, ensuring all new employees are aware of company values, goals, policies and procedures.
Processes applicable new hire paperwork.
- Provides basic HRIS administrative support through SNOW tickets.
Provides relevant reports as per SNOW tickets.
Administers HRIS tasks to include processing of new hires, rehires, terminations etc.
Supporting coverage of rest of team as needed and providing support for other duties as assigned.
**Requirements**:
- Preferred Bachelor's Degree in Human Resources, Psychology or related field.
- English B2+ (Fluent).
- 1-2 years in an HR support role.
- PC Skills: Microsoft Excel, Outlook, PowerPoint and Word.
- Customer service oriented.
- Nice to have: Service Now, Snow Tickets and Workday.
**What We Offer**
We understand the important balance between work and life, fun and professionalism, and corporation verse community.
We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.
Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.
We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.
All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions.
-
Strategic HR Operations Manager
hace 3 días
San José, San José, Costa Rica Pae Costa Rica A tiempo completoPáe Costa Rica is seeking a highly skilled and experienced Strategic HR Operations Manager to lead our Human Resources Operations Service Center. This role will be responsible for ensuring the highest level of service quality to our clients based on current policies and procedures.The successful candidate will serve as the liaison between our Subject Matter...
-
Customer Service Representative
hace 1 día
San José, Costa Rica Infotree Global Solutions A tiempo completoNos encontramos en búsqueda de un Customer Service Representative, para uno de nuestros clientes en la zona de Santa Ana, posición 100% presencial.**Requisitos**:- Bachillerato en Educación Media concluido.- Experiência previa de al menos 1 año en Call Center.- Inglés avanzado.Tipo de puesto: Tiempo completoSalario: ¢500,000.00 - ¢600,000.00 al...
-
Customer Service Representative
hace 1 día
San José, Costa Rica Costa Rica'S Call Center A tiempo completoJoin Our Team!Costa Rica's Call Center is hiring Customer Service Agents!Are you passionate about customer service?Do you thrive in a supportive team environment?We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).•...
-
Customer Service Representative
hace 1 día
San José, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service RepresentativePosición 100% PRESENCIAL, oficina se ubica en Santa Ana.Horario de Martes a Sábado de 7am a 4pm.**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 1 año de experiência en call center.**Salary**: ¢600,000.00 - ¢670,000.00 per month**Education**:- High school or equivalent (required)**Experience**:- customer...
-
Customer Service Representative
hace 1 día
San Jose, Costa Rica Costa Rica's Call Center A tiempo completoJoin Our Team! Costa Rica's Call Center is hiring Customer Service Agents! Are you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica’s Call Center Requirements: • Previous experience in customer service or a call center...
-
Customer Service Representative
hace 1 día
San José, Costa Rica Costa Rica'S Call Center A tiempo completoJoin Our Team!Work From Home with Costa Rica's Call Center – Now Hiring Customer Service Agents!Are you passionate about customer service?Do you thrive in a supportive team environment?We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call Center.Requirements:• Previous experience in customer service or a call...
-
Call Center Representatives
hace 1 día
San José, Costa Rica L. L. Bean A tiempo completoWe invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center Representatives!This is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...
-
Call Center Representatives
hace 1 día
San José, Costa Rica L. L. Bean A tiempo completoWe invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center Representatives!This is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...
-
Call Center Representatives
hace 11 horas
San José, Costa Rica L. L. Bean A tiempo completoWe invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center Representatives!This is a temporary position with a flexible schedule from August to the end of December.Flexible hours after...
-
Customer Service Representative
hace 1 día
San José, Costa Rica Infotree Global A tiempo completoWe are hiring!Customer Service RepresentativeWhat do you need?- High School or **9th grade completed**:- At least **8 months of experience **in the call center industry- **Advanced English Level**:- Ability to **work on site **in Santa Ana- Schedule Tuesday to Saturday from 7**:00 am to 4:00 pm****Salary**: ¢500,000.00 - ¢600,000.00 per...
-
Customer Service Representative
hace 1 día
San Jose, Costa Rica Costa Rica's Call Center A tiempo completoJoin Our Team! Work From Home with Costa Rica's Call Center – Now Hiring Customer Service Agents! Are you passionate about customer service? Do you thrive in a supportive team environment? We’re looking for enthusiastic individuals to join our customer service team at Costa Rica’s Call Center. Requirements: • Previous experience in customer...
-
Health Representative I&I
hace 1 día
San José, Costa Rica Pfizer A tiempo completoHealth Representative I&IRESUMEN DE FUNCIONESEl representante de salud es un rol de ventas promocionales basado en la ciencia, capaz de servir una cartera más amplia de contenido.Este rol conectara con los SME de acuerdo con las necesidades identificadas de los clientes HCPs.Es un puesto experto en la ciencia y el valor de nuestros productos de I&I, de...
-
Customer Service Representative
hace 1 día
San José, Costa Rica Stt Group A tiempo completoResponsibilities:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactivecommunication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer...
-
Call Center Sales Representative
hace 1 día
San José, Costa Rica Iceberg Health Injury A tiempo completoThe Call Center Sales Representative will interact with, and be the liaison for, both current and potential patients.This position will be responsible for getting patients who haven't come in in a while back on the schedule.Keeping patient satisfaction is at the core of every decision and behavior.**Must speak fluent English.** Position Duties- Maintain...
-
Hr Director, Latam
hace 1 día
San José, Costa Rica Astrazeneca A tiempo completoAt AstraZeneca, you will experience a fast paced and agile environment as we continue to support the business on a journey of evolution and growth; driven by new, exciting technology and digital innovations.It's challenging and sometimes demanding, and that's why we love it.We are seeking an HR Director for our Latin America (LATAM) region that will champion...
-
Hr Coordinator, Regional Center
hace 1 día
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- High School diploma.- 2+ year(s) of experience in Human Resources, Customer Service and/or back-office compliance-related environments.- Work experience in MS...
-
Resolution Center Manager
hace 11 horas
San José, Costa Rica Msd A tiempo completo**Resolution Center Manager Job Description**We are looking for a skilled StS (Source to Settle) Resolution Center Manager who can lead our representatives to better performance and improve service qualityThe StS Resolution Center Manager will assist in establishing team objectives, provide representatives with opportunities to expand their knowledge of...
-
Hr Ops Manager, Regional Center
hace 1 día
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- University bachelor's degree completed.- 3+ years of experience in Human Resources or Shared Services.- 5+ years of experience as Front-line Manager/Lead/Supervisor...
-
Hr Process Lead, Regional Center
hace 1 día
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- 3+ year(s) of experience in Human Resources, Case Management, Quality Assurance (QA), Investigation, Payroll, Risk and/or escalation roles in corporate...
-
Client Services Call Center Representative
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout the Role:We are seeking a highly motivated and client-focused individual to join our team as a Client Services Call Center Representative. In this role, you will be responsible for providing exceptional customer service to Automotive customers, responding to requests for information, products, and services.Key Responsibilities:Research and diagnose...