Call Center Sales Representative

hace 22 horas


San José, Costa Rica Iceberg Health Injury A tiempo completo

The Call Center Sales Representative will interact with, and be the liaison for, both current and potential patients.
This position will be responsible for getting patients who haven't come in in a while back on the schedule.
Keeping patient satisfaction is at the core of every decision and behavior.
**Must speak fluent English.
** Position Duties
- Maintain compliance with all call center policies and procedures
- Manage large amounts of inbound and outbound calls in a timely manner
- Answer inbound referrals from multiple sources
- Follow communication "scripts" based on identification of customers' needs
- Close calls by setting appointment
- Clarify information, research every issue and provide solutions
- Mastery of multiple product lines
- Update information in medical software(s)

Required Skills (What you must have)
- 0-3 years' experience in a call center
- 2-4 years' experience in a customer service sales role
- Have good telephone skills
- Willingness to adapt and continuously learn new information/systems
- Be detail oriented and task focused to ensure all policies and procedures are followed

Desired Skills (what we would like you to have)
- Excellent English (C1)
- Previous experience with Personal Injury and/or Medical Centers
- Familiarity with CRM systems and practices
- Be success-driven and metrics focused
- Extreme compassion to help those in need
- Have excellent verbal and written communication skills
- Be organized and professional
- Positive attitude

Pay: ¢351,032.75 - ¢403,852.40 per month

Application Question(s):

- Why is it important to maintain accurate medical records?
**Experience**:

- Call Center: 2 years (preferred)

**Language**:

- English (highly fluently) (required)



  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    About Our CompanyCosta Rica's Call Center is a leading provider of customer service solutions, committed to delivering exceptional experiences.We strive to create a positive and supportive work environment that fosters growth and development for our employees.Job DescriptionWe are seeking highly skilled Sales Agents who can effectively communicate with...


  • San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center Representatives!This is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...


  • San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center Representatives!This is a permanent position with a flexible schedule.Choose the amount of hours you work after training from 30...


  • San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.We are hiring new Call Center Representatives!This is a temporary position with a flexible schedule from August to the end of December.Flexible hours after...

  • Soft Sales

    hace 22 horas


    San José, Costa Rica Costa Rica'S Call Center A tiempo completo

    Soft Sales Description for Job websitesCosta Rica's Call Center is hiring Soft sales agents!Benefits:-Matching Salary of The Biggest Call Center-Positive Work Environment-Training Sessions-Opportunity to Growing Hippies-Enjoy the best employee game room in Central America: Classic pinball machines, weekly air hockey tournament - KOF 2002 - ¡Y Mucho...

  • Soft Sales

    hace 1 día


    San Jose, Costa Rica Costa Rica's Call Center A tiempo completo

    Soft Sales Description for Job websites Costa Rica's Call Center is hiring Soft sales agents! Benefits: -Matching Salary of The Biggest Call Center -Positive Work Environment -Training Sessions -Opportunity to Growing Hippies -Enjoy the best employee game room in Central America: Classic pinball machines, weekly air hockey tournament - KOF 2002 - ¡Y...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the Role:We are seeking a highly motivated and client-focused individual to join our team as a Client Services Call Center Representative. In this role, you will be responsible for providing exceptional customer service to Automotive customers, responding to requests for information, products, and services.Key Responsibilities:Research and diagnose...

  • Sales Representative

    hace 22 horas


    San José, Costa Rica Iceberg Health Injury A tiempo completo

    The Call Center Sales Representative will interact with, and be the liaison for, both current and potential patients.This position will be responsible for getting patients who haven't come in in a while back on the schedule.Keeping patient satisfaction is at the core of every decision and behavior.**Must speak fluent English.** Position Duties- Maintain...


  • San José, Costa Rica Costa Rica'S Call Center A tiempo completo

    Join Our Team!Costa Rica's Call Center is hiring Customer Service Agents!Are you passionate about customer service?Do you thrive in a supportive team environment?We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call CenterRequirements:• Previous experience in customer service or a call center (preferred).•...


  • San José, Costa Rica Costa Rica'S Call Center A tiempo completo

    Join Our Team!Work From Home with Costa Rica's Call Center – Now Hiring Customer Service Agents!Are you passionate about customer service?Do you thrive in a supportive team environment?We're looking for enthusiastic individuals to join our customer service team at Costa Rica's Call Center.Requirements:• Previous experience in customer service or a call...


  • San José, Costa Rica Istmo Center, S.A A tiempo completo

    **Acerca de la vacante**:**Funciones del Puesto**:Analizar, gestionar y ejecutar la base de datos asignada con la finalidad de colocar los diferentes productos financieros (Tarjetas de Crédito, Préstamos Personales, entre otros.)**Requisitos del Puesto**:Experiência en ventas a nível telefónico (indispensable)Dominio básico de Word, Excel, Outlook...


  • San Jose, Costa Rica Costa Rica's Call Center A tiempo completo

    Join Our Team! Costa Rica's Call Center is hiring Customer Service Agents! Are you passionate about customer service? Do you thrive in a supportive team environment? We're looking for enthusiastic individuals to join our customer service team at Costa Rica’s Call Center Requirements: • Previous experience in customer service or a call center...


  • San Jose, Costa Rica Costa Rica's Call Center A tiempo completo

    Join Our Team! Work From Home with Costa Rica's Call Center – Now Hiring Customer Service Agents! Are you passionate about customer service? Do you thrive in a supportive team environment? We’re looking for enthusiastic individuals to join our customer service team at Costa Rica’s Call Center. Requirements: • Previous experience in customer...


  • San José, Costa Rica Istmo Center, S.A A tiempo completo

    ACERCA DE LA VACANTEFunciones del Puesto1.Ejecutar y desarrollar las campañas asignadas al proyecto2.Ofrecer productos o servicios adicionales que se determinen en las campañas asignadas.3.Cualquier otra función adherente al puestoRequisitos del PuestoObligatorio:Bachillerato de secundaria aprobado.Deseable:Técnico medio en ejecutivos de centros de...

  • Call Center Coach

    hace 1 día


    San José, Costa Rica Realty Simplified Llc A tiempo completo

    Expanding Texas Based Real Estate company is looking for a motivated Team leader, we are looking for someone who's a quick learner that can help us grow and nurture our call center.This position requires a big picture thinker who is strategic in customer acquisition and retention.To hit the ground running you'll need a track record of increasing sales, cold...


  • San José, San José, Costa Rica Lifeserv A tiempo completo

    Lifeserv, a fast-growing medical call center, is looking for a highly skilled sales representative who can excel in maintaining engaging conversations with clients, building and managing pipelines, and ensuring seamless CRM integration.We offer:Competitive base salaryCommission per sale, paid weeklyMonday to Friday schedulesThe ideal candidate will possess...

  • Sales Representative

    hace 22 horas


    San José, Costa Rica Bma Group A tiempo completo

    **Job Summary**:**Principal Duties/Responsibilities**:- Working from customer lists and/or database, makes outbound follow-up calls to existing customers to qualify leads and sell products and service contracts.- Closes a medium volume of sales orders.- Sales are medium complexity and the sales rep performs a consultative role for the customers.- Emphasizes...

  • Supervisor Call Center

    hace 22 horas


    San José, Costa Rica Krediya A tiempo completo

    **Quienes somos...**Krediya, somos una Fintech especializada en la originación de créditos alternativos, cuenta con presencia en 5 países a nível Latinoamérica como lo es: Panamá, Colombia, Guatemala, Costa Rica, México y El salvador con proyectos nuevos.**¡El proyecto!**Estamos buscando un **Supervisor Call Center** altamente motivado para unirse a...


  • Ubicación San Jose, San Pedro, San José, Costa Rica America Service A tiempo completo

    Requisitos: Noveno año Mínimo 1 año de experiência en Servicio al Cliente en Call Center Experiência en Servicio al cliente de seguros / tarjetas crédito / créditos personales / planes telefónicos Conocimiento básico office (Word, Excel, Power point) Deseable: Certificado de taller de Servicio al cliente Actividades a realizar: Administración...

  • Agente de Call Center

    hace 5 días


    San José, Costa Rica NETCOM Business Contact Center A tiempo completo

    **Indispensable -Bachillerato en educación media concluido -Experiencia mínima de 6 meses en servicio al cliente, 6 meses en Call center (comprobable) o Técnico medio en ejecutivo para centros de servicio. -Disponibilidad inmediata. -Disponibilidad para trabajar en horarios rotativos en Zapote (100% presencial). **Deseable Tener un nivel de inglés...