Business Ops Reporting Specialist

hace 1 día


Heredia, Costa Rica Citi A tiempo completo

Reporting Analyst C05 is an entry-level position responsible for assisting in reporting and data mining activities, such as: Preparing monthly metrics related with RMO Operations process and sub processes on Purchase Orders, Invoices and Payment, Prepare presentation desks by gathering raw data from pertinent individuals or/and data bases, Collaborate with RMO Operations teams on developing reporting tools to facilitate activities or keep track on KPI's, and Deliver reporting products within agreed SLA's.
The overall objective of this role is to Prepare and deliver reporting products requested by RMO Operations personnel in support of the company's business.
In addition, this position could be require to perform maintenance on internal catalogs platform.
**Responsibilities**:

- Keep Reporting book of service up to date.
- Ensure all reports in the book of service are prepare and delivered within the time and format committed with the customer.
- Resolve questions regarding the reports prepared.
Engage with supported team to constantly look for opportunities on new reports..
- Prepare presentations and actively participate on report-out meetings.
- Participate in continuous improvement process by identifying efficiencies and better ways to deliver daily activities.
- Provide training and support for other Reporting Analysts within the organization or any other stakeholder over available reporting tools or data interpretation.
- Support system maintenance activities when required.
**Qualifications**:

- 1+ year of relevant experience in reporting using Excel.
- Bachelor university degree in progress
- Advanced English
Analytical skills and attention to detail.
- Excellent personal communications skills and stakeholder management.
- Good presentation skills.
**Desirable**:

- Portuguese
- Operational experience in a shared services environment is an advantage
Process improvement skills
- **Job Family Group**:
Corporate Services
- **Job Family**:
Supply Chain
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting



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