Senior Credit Collector

hace 8 horas


Heredia, Costa Rica Dhl A tiempo completo

Would you like to be part of the most international company in the world?
A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969.
Would you like to be part of a business that connects people across the globe?
And the more we connect, the better life on Earth becomes.
And we reward and promote these whenever we can.
Whether it's through flexible work schedules and a culture of openness and respect or personal mentors and our comprehensive range of development programs as our 'Certified' programs, we'll help you realize your full potential and become a specialist in your area.
**About the role**:
DHL is hiring a Senior Credit Collector to join its Heredia.
In this role, you will actively manage and coordinate credit collection for an assigned portfolio of customers in alignment with DP DHL process guidelines and policies in an efficient and cost effective manner.
Additional tasks and accountabilities include but are not limited to:
**Main Responsabilities**
- Actively promote and ensure DHL trading terms and conditions are being adhered to by the customer
- Contribute knowledge and expertise toward resolving reoccurring billing issues.
- Maximise collection effectiveness from all customers in a timely and professional manner.
- Maintain efficient records of collection activities.
- Drive debt collection, involve in customer interactions (incl customer visits as deemed necessary)****:

- Coordinate resolution of sales and customs disputes according to escalation procedures
- Identify cheque and electric bank transfer allocation issues and coordinate rectification with responsible team
- Contribute knowledge and expertise toward resolving reoccurring billing issues
- Monitor credit accounts and report delinquent customers to Team Leader for review and action.
- Monitor credit limit of accounts and ensure proper action is taken
- Coordinate master data, billing and collection issue resolution with internal and external customers as deemed necessary and in coordination with team leader and supervisor

**Qualifications & Skills**:

- Studies in Administration or Finance.
- 1 year of related work experience (previous collection experience is preferred)
- Advanced PC skills and knowledge of Microsoft Office package.
- Intermediate English level and Advance French level.
- Customer service oriented
- Good communication skills.
**We offer**:
DPDHL offers excellent opportunities of professional growth, a multicultural environment, with attractive benefits package and competitive salary conditions.



  • Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science), or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- 5+ years of finance or a related analytical field experience- 4+ years of solving complex business...


  • Heredia, Costa Rica Brenntag A tiempo completo

    **CREDIT RISK SENIOR ANALYST - COPY**: Our team in **Heredia** currently has an opening for a **Credit Risk Senior Analyst - copy** > **YOUR ROLE & RESPONSIBILITIES**: Role purpose: Deliver an efficient credit control service in compliance with company policies and procedures. Improve outstanding collection amounts and ensure bad debts are minimized. Key...


  • Heredia, Costa Rica Equifax A tiempo completo

    The Senior Collections Analyst will be in charge of the analysis of complex delinquent customer issues, develop solutions and implement action plans to resolve delinquencies in a timely and effective manner.Providing customer service regarding collections issues, prepare reports, process refunds, process and review account adjustments, resolve client...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Huntsman Corporation is a publicly-traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Credit Controller (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...

  • Sr Manager Credit Ii

    hace 1 día


    Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Huntsman Corporation is a publicly-traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...

  • Junior Credit Analyst

    hace 8 horas


    Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Huntsman Corporation is a publicly-traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...


  • Heredia, Costa Rica Huntsman A tiempo completo

    Job Description: Huntsman Corporation is a publicly-traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more...


  • Heredia, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT Costa Rica IS LOOKING FOR AN ORDER TO CASH/ COLLECTIONS SENIOR ANALYST** **SENIORITY LEVEL**:Non-management **FUNCTION**:...

  • Credit Analyst Iv

    hace 8 horas


    Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Huntsman Corporation is a publicly-traded global manufacturer and marketer of differentiated and specialty chemicals with 2021 revenues of approximately $8 billion.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than...


  • Heredia, Costa Rica Equifax A tiempo completo

    **Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.**As a Senior Collections Analyst, you will manage collection efforts for assigned portfolios of accounts, and conduct detailed research, queries,...


  • Heredia, Costa Rica Moody's A tiempo completo

    Ability to navigate calls to understand nature of queries and to accurately assign to the relevant team for resolution - Maintain accurate records in internal collection's system of all communication with clients - Record accurate details of disputes that arise from collection calls for referral to the departments and follow up as needed - Investigate all...


  • Heredia, Costa Rica Moody'S A tiempo completo

    Ability to navigate calls to understand nature of queries and to accurately assign to the relevant team for resolution- Maintain accurate records in internal collection's system of all communication with clients- Record accurate details of disputes that arise from collection calls for referral to the departments and follow up as needed- Investigate all...


  • Heredia, Costa Rica ZM Financial Systems A tiempo completo

    Imagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.- Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions. Department - Collections...

  • Collections Manager

    hace 4 días


    Heredia, Costa Rica Atom Soluciones A tiempo completo

    **Our client is searching for the following position: Collections Manager** The Collections Manager will report directly to the Invoice to Cash Lead, and is responsible for monitoring and driving the collection team as well as handling collections issues, reviews, collector training, interviewing, hiring, staffing, monitoring of supervisors and implementing...


  • Heredia, Costa Rica Zm Financial Systems A tiempo completo

    Imagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.- Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.Department- Collections...


  • Heredia, Costa Rica Kareo A tiempo completo

    The PositionSenior Accounting and Collections SpecialistWhat We NeedKareo is looking for a passionate and talented Senior Collections Specialist who will be responsible for the overall health of the accounts receivable.You will own all things related to A/R from the collection of payments to reaching out directly to our customers to resolve any...


  • Heredia, Costa Rica GRUPO STT A tiempo completo

    ResponsibilitiesPerform and validate discrepancy reason coding of underpayment inventoryPursue additional payment from payers on underpayment discrepancies through various means of communication, such as telephonically, online or via payment package processes.Overcome objections that prevent payment of the claimGain commitment for payment through concise and...


  • Heredia, Costa Rica Citi A tiempo completo

    The Business Unit Manager is a senior management-level position responsible for accomplishing results through the management of a professional team or department. The team drives the overall administrative activities of the business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business...