Appeals Discrepancy Collector

ResponsibilitiesPerform and validate discrepancy reason coding of underpayment inventoryPursue additional payment from payers on underpayment discrepancies through various means of communication, such as telephonically, online or via payment package processes.Overcome objections that prevent payment of the claimGain commitment for payment through concise and factual collection techniques.Communicate trends to management as identifiedFacilitate correction of non-payment related underpayment discrepancies through I-plan changes or coordination with other departments as neededIdentify and communicate trends to management, including those that might be appropriate for the dispute resolution processEscalate accounts to appropriate individuals at the payer and via SSC management as needed, including accounts with lack of timely payer responseUtilize effective documentation standards that support a strong historical record of actions taken on the account.Meet the productivity and quality standards of the organizationComplete and comprehend all educational requirementsAdheres to and supports organizational IT&S standards, policies, and procedures.Adheres to Code of Conduct.Performs other duties as assigned.

Management consulting and outsourcing firm focused on helping senior executives achieve Peak Performance in their back office so they can become more scalable, cost-effective and innovative.

**Requisitos**:
General RequirementsEnglish - Spanish Language (Oral and writing 85 % or higher), (B2+ or above).High School Diploma or Bachelor’s Degree preferred.1 year or less of experience in customer service or back office positions.Demonstrates ability to organizePerform and track multiple tasks accurately in short timeframes, have the ability to work quickly and accurately in a fast-paced environment while managing multiple demands.Ability to work both independently and collaboratively as a team playerAttention to detail.

Beneficios

Ingles requerido es mínimo es B2+ Salario 550,000 colones Subsídio de transporte de 30,000 colones De momento se trabajara de manera presencial Horario del mes de entrenamiento es de Lunes a viernes de 8am a 5pm. Luego al iniciar la producción tenemos horario de Lunes a viernes de 7am a 4pm o de 8am a 5 pm.