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Mass Ops Migration Analyst
hace 1 mes
Perform contract migrations and reports for department management under direct supervision.
**What you´ll do**
- Ability to identify problems experienced by users, utilizing problem-solving skills
- Progress through resolution, and effectively communicates the resolution to the requestor
- Identify opportunities (based on the type of issues reported) to provide "refresher" training and/or updates to current documentation.
- Creates Release Notes for Business Unit Manager fixes moving to Production
**What experience you need**
- 6 months of experience in a Back office or call center environment
- English level B2+/C1
**What could set you apart**
- Knowledge advanced excel
- Formulas like vlookup, Hlookup, if, countif, sumif, Pivot tables, macros, etc.
- Working with large amounts of data (i.e., 50,000+ rows and multiple columns)
- Ability to compare different data sets and merge data as needed.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
