Associate Operations Analyst

hace 2 días

Heredia, Costa Rica Moody's A tiempo completo

Rating Transaction Services (RTS) owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams as well as supports the end-to-end transactional rating process through workflow coordination and rating desk services.

**RTS is looking for an Associate Ops Analyst to join the team.**

The **Ops Analyst** represents a key role in the delivery key initiatives and business processes that are critical to the execution of MIS strategies and establishing standard operational objectives. The ops analyst will work closely with variety of key partners within RTS and across the MIS organization.

**What will the Ops Analyst do?**
- Perform global tactical operations activities and/or participate on cross-functional projects that support the end-to-end MIS ratings process, business transformation directives or evolving regulatory requirements
- Recommend opportunities to standardize business processes and to enhance operational efficiencies
- Perform root cause analysis, remediation and process optimizations to strengthen operational controls and enhance business processes
- Demonstrate Subject Matter Expertise on Rating Processes as well as Policies, Procedures and Guidelines
- Address and resolve high priority requests/inquires in order to support Moody’s Global Rating Groups
- Proactively liaise with Moody’s teams (e.g. ODC, Compliance, Legal, MIT, GMO, etc.) to effectively resolve outstanding requests/inquiries
- Generate senior management reporting and validate that reports are complete, accurate and produced on time
- Support and drive the successful implementation of new initiatives and projects, including transition to Business As Usual, where applicable
- Support RTS senior managers by maintaining status reports; tracking issues, risks, and dependencies; generating performance measurements and updating Standard Operating Procedures, etc.
- Provide business process training and create/update supporting content and training materials (e.g. communications, Guidelines, FAQ’s, presentations, etc.)
- Last-year student with some relevant work experience or bachelor's degree in** business administration**, Finance, Economics, Management or a similar field is required**:

- 3+ years of operational control, business process and/or business analysis experience with strong analytical and problem solving skills
- Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly
- Full oral and written command of English
- Self-starter and teammate with ability to meet tight target dates and balance multiple, opposing priorities
- Outstanding interpersonal skills with the ability to reach across organization to successfully resolve requests/inquiries
- Highly organized and efficient, with an attention to detail and excellent communication and project management skills
- Ability to facilitate, negotiate, and resolve interpersonal or inter-team disagreements
- Solid knowledge of MS Excel (e.g. VBA, macros, VLookups), Word and PowerPoint required; MS Access knowledge preferred
- Knowledge of Moody’s rating systems, analysis tools and operational processes will be considered a plus

**This position will work in a hybrid model.**

LI-RA
LI-Hybrid

Rating Transaction Services / Rating Operations & Controls

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

  • Associate Operations Analyst

    hace 3 días

    Heredia, Costa Rica Moody's A tiempo completo

    Rating Transaction Services (RTS) owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams as well as supports the end-to-end transactional rating process through workflow coordination and rating desk services. **RTS is looking for an Associate Ops Analyst to join the team.** The **Ops Analyst**...

  • Chanqe Operations Analyst

    hace 2 semanas

    Heredia, Costa Rica SGF Global A tiempo completo

    **Change Operations Analyst (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Change Operations Analyst, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Associates or bachelor’s degree in Computer Science or related field. - 5 years of IT experience - Strong Attention to Detail - Must be passionate about contributing to an...

  • Associate Data Operations Analyst

    hace 6 días

    Heredia, Costa Rica Moody'S A tiempo completo

    Perform data lifecycle analysis including data profiling, requirements gathering and documenting, data mappings, process and data design flows, data quality controls input, and testing assistance.- Establish and maintain a validated understanding of Moody's business processes and data needs of the assigned business project and/or Moody's Investors Service...

  • Associate Data Operations Analyst

    hace 3 días

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. - Our Global Ratings Operations & Controls (ROC) team is seeking an Associate Data Operations Analyst who is detail oriented, analytical, a team player, and excited to ensure that business needs are met with usable, quality data. In this role, you will...

  • Associate Market Analyst-3

    hace 6 días

    Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    Associate Market Analyst- Evaluated Pricing Operations- The Associate (Bond) Market Analyst (the analyst) in Refinitiv Evaluated Pricing Operations is responsible for fixed income and derivative evaluation support and customer service.Refinitiv provides evaluated pricing on over 2.7 million fixed income instruments and derivatives per day which are used by...

  • Associate Operations Analyst

    hace 3 días

    Heredia, Costa Rica Moody's A tiempo completo

    Work well with key stakeholders globally to support MIS’ strategy and activities. - Support efforts to standardize operational business processes and improve operating efficiency - Understand the processes under review and uses critical thinking to ensure that identified risks are appropriately mitigated by management procedures - Assist with performing...

  • Associate Market Analyst

    hace 6 días

    Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    Associate Market AnalystEvaluated Pricing OperationsThe Associate Market Analyst in Refinitiv Evaluated Pricing Operations is responsible for fixed income and derivative evaluation support and customer service.Refinitiv provides evaluated pricing on over 2.7 million fixed income instruments and derivatives per day which are used by asset managers, custodian...

  • Associate System Support Analyst

    hace 5 días

    Heredia, Costa Rica DHL A tiempo completo

    **Role Title**: Associate System Support Analyst** **Business Unit**: IT Services** **Role Purpose**: The role of Associate System Support Analyst is to ensure successful completion of regular operational activities, monitor systems and services and report incidents to support teams. **Responsibilities**: The role covers 24/7 duties, shared by 4 shifts...

  • Operations Analyst

    hace 4 días

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. **Your role** The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements. This includes...

  • Operations Analyst

    hace 2 días

    Heredia, Costa Rica Moody'S A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.**Your role**The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements.This includes timely...

  • Associate System Support Analyst

    hace 3 días

    Heredia, Costa Rica Dhl A tiempo completo

    **Role Title**: Associate System Support Analyst****Business Unit**: IT Services****Role Purpose**:The role of Associate System Support Analyst is to ensure successful completion of regular operational activities, monitor systems and services and report incidents to support teams.**Responsibilities**:The role covers 24/7 duties, shared by 4 shifts...

  • Operations Analyst

    hace 7 días

    Heredia, Costa Rica Moody's A tiempo completo

    The Regulatory Support and Controls (RSC) team supports MIS objectives by providing operational rating process support, implementing process changes and in-business controls, and providing process metrics and analysis. RSC owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams as well as supports the...

  • Operations Associate

    hace 6 días

    Heredia, Costa Rica Moody'S A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.- The Operations Associate will work within the Commercial Group and be passionate about supporting the execution and improvement of Commercial Group processes, striving for an enhanced internal and external customer experience, driving consistent...

  • Operations Analyst

    hace 5 días

    Heredia, Costa Rica Moody'S A tiempo completo

    The Regulatory Support and Controls (RSC) team supports MIS objectives by providing operational rating process support, implementing process changes and in-business controls, and providing process metrics and analysis.RSC owns and manages the MIS Remediation Program, operational control framework and global tactical operations teams as well as supports the...

  • Associate System Support Analyst

    hace 1 semana

    Heredia, Costa Rica DHL A tiempo completo

    We are looking for an Associate System Support Analyst to join our team in our Heredia office. This position is based on-site. **Best Qualifications** - Technical knowledge in hardware (Desktop and Laptop) and software (installation, configuration and troubleshooting) - English level B1 - Minimum one year of work experience in IT - Proactivity, order and...

  • Associate Operations Analyst

    hace 6 días

    Heredia, Costa Rica Moody'S A tiempo completo

    Moody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.**Responsibilities**:- Process closed contracts/Opportunities within...

  • Associate Operations Analyst

    hace 6 días

    Heredia, Costa Rica Moody'S A tiempo completo

    Moody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.**Responsibilities**:- Process closed contracts/Opportunities within...

  • Associate Operations Analyst

    hace 5 días

    Heredia, Costa Rica Moody's A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions. Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. Moody’s is a global integrated risk assessment firm that...

  • Associate Operations Analyst

    hace 3 días

    Heredia, Costa Rica Moody'S A tiempo completo

    Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.Moody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.Moody's is a global integrated risk assessment firm that empowers...

  • Operations Analyst

    hace 6 días

    Heredia, Costa Rica Amazon Web Services Costa Rica A tiempo completo

    Bachelor's degree in Finance, Economics, Statistics, Business or similar- 2+ years of relevant professional experience in a operations support environment- Excel skills (Pivot tables, lookups)- Experience working with a queue of requests with SLA and accuracy targetsJob summarySales, Marketing, and Global Services (SMGS) is looking for an Operations Analyst...