Trilingual Tech Support
hace 9 horas
Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers.
Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs.
**About This Role**
TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.
**What You'll Do**
- The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution.
**Who you are**
- Professional work history or training with a focus on IT or automotive systems
- Customer contact experience
- Technical Support experience
- Self-motivated with a proactive approach to meeting and exceeding customer expectations.
- Computer hardware and software experience
- Substantial problem solving abilities
- Ability to work and thrive in a team environment
- Exceptional communications and organizational skills
- Fluency in Portuguese, English, and Spanish (written and spoken) is essential.
Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success.
At DXC we support each other and work as a team — globally and locally.
Our achievements demonstrate how we deliver excellence for our customers and colleagues.
You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.
-
Trilingual Sps Associates
hace 8 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoProficient in English/Spanish and Portuguese- Demonstrated effective, clear and professional written and oral communication and attention to detail- Customer oriented- Understanding of quality and metrics processes- Ability to embrace constant change with flexibility and good grace- Demonstrated appropriate sense of urgency and adaptability in response to...
-
Multilingual Client Support Specialist
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we are seeking a highly skilled and motivated Trilingual Sps Associates to join our team.We are the primary interface between Amazon, our Sellers and Vendors. Our goal is to provide world-class support, technical assistance and account management services to our global partners.Key ResponsibilitiesDemonstrate ownership of...
-
Dynamics Tech Support Engineer
hace 8 horas
San José, Costa Rica Tek Experts A tiempo completo**Overview**:We're seeking a customer-oriented Technical Support Engineer Level to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...
-
Tech Support Engineer 2- Nav Tech
hace 4 horas
San José, Costa Rica Elev8 A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers and/or...
-
Tech Support Engineer
hace 1 día
San Pedro, Costa Rica elev8 A tiempo completoOverview: We’re seeking a customer-oriented Technical Support Engineer to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or...
-
Tech Support Engineer
hace 9 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (DevOps) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...
-
Tech Support Engineer
hace 9 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (Virtualization) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by...
-
Tech Support Engineer 2
hace 9 horas
San José, Costa Rica Tek Experts A tiempo completo**Overview**:We're seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...
-
Trilingual Customer Success Agent
hace 6 días
San José, Costa Rica Tech Data Corporation A tiempo completo***Job Purpose**:Primary contact for the customer inquires regarding products and services. Drives high adoption levels on products and services capabilities. Increase the usage of licenses and service hours. Increase customer engagement by identifying new sales, upselling, cross-selling opportunities and transfer them to the sales team. Provide effective...
-
Tech Support Engineer
hace 9 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (Developer) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...
-
Tech Support Engineer
hace 9 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (MS Intune) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...
-
Tech Support Engineer 2
hace 3 días
San Pedro, Costa Rica Tek Experts A tiempo completoOverview: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...
-
Tech Support Engineer
hace 9 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (App Services) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by customers...
-
Tech Support Engineer
hace 9 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (PaaS Developer) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by...
-
Tech Support Engineer
hace 9 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Technical Support Engineer (Identity Management) to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by...
-
Tech Support Engineer
hace 13 horas
San Pedro, Costa Rica Tek Experts A tiempo completoOverview: We’re seeking a customer-oriented Technical Support Engineer(Networking) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by...
-
Azure Devops Support Engineer
hace 9 horas
San José, Costa Rica Tech Mahindra A tiempo completoAzure DevOps Support EngineerReporting Structure and Key Interactions: This role operates under the supervision of the Global Team and involves regular interactions with customers, Technical support agents and other stakeholders.Work hours: Monday-Friday, 40 hours per weekDaily Schedule: Flexible daily schedule between the hours of 7am-7pm PSTLocation...
-
Tech Support Engineer
hace 9 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Tech Support Engineer (Back up & Recovery) Level to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by...
-
Tech Support Engineer
hace 8 horas
San José, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Tech Support Engineer (Back up & Recovery) Level to work on behalf of our client to resolve complex customer cases.You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.This role is expected to take cases escalated by...
-
Technical Support Specialist
hace 19 horas
San José, San José, Costa Rica Tech Data Corporation A tiempo completoJob Description:The Field Service Engineer role at Tech Data Corporation requires a skilled and detail-oriented individual to provide second-level client support and services. This position involves working closely with other IT departments for incident and problem resolution, as well as service request fulfillment within agreed service levels.Main...