Dynamics Tech Support Engineer
hace 2 semanas
**Overview**:
We're seeking a customer-oriented Technical Support Engineer Level to work on behalf of our client to resolve complex customer cases.
You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.
This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and should provide quick and accurate support.
Driving exceptional outcomes with purpose-built solutions.
Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients.
We're problem solvers, engagers, and creative thinkers who always strive to help our customers succeed.
Our agile, relationship-based support helps the largest, most innovative enterprises thrive.
If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for.
Join our global team of experts and grow your IT career with us.
**Responsibilities**:
**Qualifications**:
85% English level
At least 6 months of Experience in Customer and/or tech support within a fast-paced environment.
**Understanding of**: Data bases query/SQL,
Basic Cloud Knowledge (Virtual Machines)
Network basic connectivity.
Active Directory Knowledge (Highly desired)
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