Ip Specialist

hace 2 semanas


San José, San José, Costa Rica Stt Group A tiempo completo

**Descripción del puesto**:
**OBJETIVO DEL PUESTO**

Mejorar el rendimiento del departamento y proyectar mejoras continuas en los procesos internos, con el fin de alcanzar el nível de servicio requerido de nuestros productos según las expectativas y necesidades del cliente.
Velar por el adecuado manejo y desarrollo del departamento, el aprovechamiento de los recursos y la capacidad de respuesta, de forma tal que se mantenga en las mejores condiciones el servicio de telecomunicaciones (voz y datos), tanto para el cliente interno como el externo para todo el país.
**Requisitos**:
**EXPERIENCIA**
- Experiência mínima de 3 años en puestos similares.
**CONOCIMIENTO TÉCNICO**
- Excel y Power BI a nível medio.
- Conocimiento en procesos.
- Conocimiento de las características de redes WAN, MAN, LAN.
- Conocimiento de protocolos de Ruteo y protocolos de redundancia.
- Conocimiento intermedio en redes DWDM y SDH.
- Conocimiento intermedio de Firewall.
- Orientación y Enfoque en Servicio al Cliente.
**PRINCIPALES COMPETENCIAS**

Decidir e iniciar acciones

Trabajar con personas

**Detalles**:
**Nível mínimo de educación**: Tecnicatura/técnico (En Curso)


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