Aws Media Delivery Specialist, Aws Support Strategic Industries

hace 4 días

San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

Amazon Web Services (AWS) is looking for an Enterprise Account Engineer who is passionate about helping our largest video customers optimize, operate, and get the best performance out out of their streaming media workloads.Our team builds deep relationships with the top companies in video through which we drive best practices through an architectural and operational lens ensuring our customer's are set-up for success.
We exemplify Customer Obsession working alongside our customers' engineering and operations teams embedding to be come a trusted advisor and team member.Key job responsibilitiesEnterprise Account Engineers must be able to work across many AWS services across media workloads from contribution encoding through origination and content delivery.
You will apply both product and domain expertise to assist customers in their key workflows through all phases of architectural specification, development, deployment and monitoring for ongoing operations.
Working in tandem with a Technical Account Manager specializing in media delivery, Enterprise Account Engineers are key to driving long-term success with key enterprise accounts.
You will develop deep technical knowledge on the operational aspects of media workflows and leverage that knowledge to provide expert guidance to ensure our customers achieve operational reliability, resiliency, and scalability for their critical live events and other media workloads.Depending on a customer's needs, you may also work closely with specialized Solutions Architects and members of AWS Professional Services.
While this role is not expected to develop software within the AWS services, a software development background will be valuable in helping understand complex customer needs and drive software solutions as well as being able to ideate and innovate in this position.
Most importantly, you have to consistently uphold high standards in proactively guiding customers in all aspects of the engagement.A day in the lifeAs an Enterprise Account Engineer specializing in media delivery, you will:* Act as the primary technical point of contact representing the technical needs of high-value media workflows for key enterprise accounts during live event delivery* Work across multiple AWS services including video origination and delivery services to drive well architected solutions and ensure the consistently high customers experience with overall content delivery performance* Interface with customer project managers and technical owners to understand key technical and operations requirements* Collaborate with Product Managers to define customer technical requirements, helping to advocate for solutions that drive long-term operational success* Collaborate with CloudFront performance teams to drive key customers' success initiatives* Oversee video delivery performance by monitoring both customer and service metrics* Identify, troubleshoot, mitigate and resolve complex video delivery performance problems* Own customer-facing and internal communication during production impacting incidents * Work independently with customer engineering and operations teams * Build training materials, runbooks, and operational plans to help a key expanding teamAbout the teamThis is a highly specialized team focused on Media Delivery architectures and workloads end-to-end.
We work with most of the largest names in Broadcasting, Over-the-Top (OTT), Gaming, Sports, and Media and Entertainment space.
We collaborate on complex architectures, maintain a very high bar in design, advisory, and support for our aforementioned customers.
This is a fast-paced environment, and to thrive here, you must bring Customer Obsession, a high tendency to innovate and simplify, a high operational bar, and an unbridled passion for media technologiesBASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, mathematics or equivalent- 5+ years experience with Content Delivery Networks [CDNs] (e.g AWS CloudFront, Akamai, EdgeCast, Fastly) or commensurate experience with underlying technologies including networking, DNS, HTTP, and/or TCP/IP.- 5+ years of experience in systems engineering or technical operations support, with some customer-facing responsibilities- 3+ years of experience (and demonstrated credibility) working in a technical role within a software engineering-focused business- Ability to travel up to 10%, primarily regionallyPREFERRED QUALIFICATIONS- Experience with Cloud Providers, especially Amazon Web Services- Ability to understand and communicate business and technical needs- Excellent communication skills including facilitation, negotiation, and conflict resolution- Excellent problem-solving skills and ability to navigate challenging situations in a professional manner with minimal guidance- Ability to interact with and influence technical personnel at all levels- 2+ years' software engineering experience- Familiarity with one or more Linux-based scripting language (e.g.
Python, Bash, JavaScript, etc.)
or object oriented programming languages (Java, C++, C#)- Willingness to work closely with customers during high profile live events, including nights and weekendsOur inclusive culture empowers Amazonians to deliver the best results for our customers.

  • Media Workload Optimization Specialist

    hace 3 días

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    About the Job:We are looking for a Media Workload Optimization Specialist to join our team at Amazon Support Services Costa Rica Srl - B20. As a Media Workload Optimization Specialist, you will be responsible for optimizing media workloads using AWS services and ensuring high-quality content delivery performance. This is a challenging role that requires...

  • Technical Media Delivery Expert

    hace 4 días

    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    About the Role:At Amazon Support Services Costa Rica Srl - B20, we are seeking an experienced Technical Media Delivery Expert to join our team. This is a unique opportunity for someone passionate about cloud video engineering and delivery. As a Technical Media Delivery Expert, you will work closely with our customers to design, develop, and implement...

  • AWS Systems Administrator Lead

    hace 6 días

    San Francisco, Heredia, Costa Rica Gsb A tiempo completo

    Job Description: We are seeking an experienced AWS DevOps Engineer to join our team at Gsb. As a key member of our team, you will be responsible for designing and implementing master and dynamic slave architecture using Jenkins, Docker, and deploying and configuring Kubernetes clusters (EKS). You will also be working closely with cross-functional teams to...

  • Software Delivery Specialist

    hace 7 días

    San Francisco, Heredia, Costa Rica First Factory A tiempo completo

    Job OverviewFirst Factory is committed to delivering high-quality software development solutions and is looking for a Software Delivery Specialist to join our team.This role involves playing a critical part in enhancing product quality and delivery through automation and integration across the software development lifecycle.The successful candidate will be...

  • Aws Python Developer

    hace 4 días

    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    **We are looking for a AWS DevOps Engineer Mandatory**: Fluent-Advanced English AWS - Knowledge and hands-on experience in infrastructure level.Terraform, Python, Bash, PowerShell**Requisitos**:Beneficios**We offer**: Job stability and growth,, WFH Law Benefits

  • Aws Devops Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    **We are looking for a AWS DevOps Engineer Mandatory**: Fluent-Advanced English AWS - Strong Knowledge and hands-on experience in infrastructure level.Terraform, Python, Bash, PowerShell**Requisitos**:Beneficios**We offer**: Job stability and growth,, On site Law Benefits Home Office

  • Aws Devops Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    **We are looking for a AWS DevOps Engineer Mandatory**: Fluent-Advanced English AWS - Strong Knowledge and hands-on experience in infrastructure level.Terraform, Python, Bash, PowerShell**Requisitos**:Beneficios**We offer**: Job stability and growth,, On site Law Benefits location: Centro Ejecutivo de Negocios Eurocenter Torre I, Piso 8Vo, Heredia, San José

  • Aws Devops Engineer

    hace 1 semana

    San Francisco, Heredia, Costa Rica Fusionhit A tiempo completo

    We are looking for** a Senior and Lead DevOps Engineer **to join our growing near shore team working with a US client.** THIS IS A 3-MONTH CONTRACT TO BEGIN - EXTENSION TO FULL TIME IS EXPECTED BUT NOT GUARANTEED.** At FusionHit we support our people to grow, learn, and reach their full potential.We offer a diverse and inclusive environment with...

  • AWS Cloud Infrastructure Specialist

    hace 2 días

    San Francisco, Heredia, Costa Rica Gsb A tiempo completo

    We are looking for a highly skilled AWS DevOps Engineer to join our team at Gsb.Mandatory requirements include:Fluent English language skillsAWS knowledge and hands-on experience in infrastructure levelThe ideal candidate will have experience using data engineering libraries, such as pandas, and be familiar with Docker. They will also participate in code,...

  • AWS Infrastructure Specialist

    hace 6 días

    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    **Company Overview**Global Services Business is a leading provider of cloud infrastructure solutions.**Job Description**We are seeking an experienced Cloud Engineer to join our team. The ideal candidate will have strong knowledge and hands-on experience in infrastructure level on AWS.**Required Skills and Qualifications*** Strong knowledge of Terraform*...

  • Senior AWS API Developer

    hace 2 días

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    At Experian, we unlock the power of data to create more opportunities for consumers, businesses, and society. We are looking for a talented AWS API Developer to join our team.Key Responsibilities:Design, develop, test, and release high-quality, secure functionality as efficiently as possible.Identify opportunities to optimize and automate processes and...

  • AWS Cloud API Engineer

    hace 2 días

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are seeking a highly motivated and experienced AWS Cloud API Engineer to join our team at Experian. As a key member of our engineering team, you will be responsible for designing, developing, testing, and releasing high-quality, secure functionality.About the Role:This role involves developing APIs built using AWS API gateway, AWS Lambda, ideally with...

  • Risk Manager, Aws Fraud Investigations Team

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree or equivalent- Exceptional operational, managerial, analytical and interpersonal skills- Four years of relevant industry experience in: Fraud or Cyber Crime or Financial Crimes or White Collar Crimes or Financial Risk Management or Know Your Customer/Anti-Money Laundering- Advanced working knowledge of MS Office (MS Excel, Word)- Excellent...

  • Aws Devops Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Gsb A tiempo completo

    We are looking for a AWS DevOps EngineerRequirements: Fluent-Advanced EnglishKnowledge in:Design and implement master and dynamic slave architecture using Jenkins, Docker.Deploy and configure Kubernetes clusters (EKS).Including networking configuration, centralized monitoring, logging and auto-scaling.Experience in scripting using Python, Shell script, bash,...

  • Senior Aws Engineer Latam

    hace 1 semana

    San Francisco, Heredia, Costa Rica Bairesdev A tiempo completo

    BairesDev is proud to be one of the fastest-growing companies in Latin America and a welcoming, highly rated employer (Glassdoor Employee Score: 4.3).With more than 3500 employees in 27 countries and world-class clients from start-ups to Fortune 500 companies, we're only as strong as the multicultural teams at the heart of our business.BairesDev runs on...

  • Aws Devops Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    Requirements:AWS expertise with hands-on experience at the infrastructure level is essential. Proficiency in Terraform, Python, Bash, and PowerShell is also required.PerksComprehensive legal benefits are offered, including a contract for an indefinite period. Professional development opportunities include courses and certifications.

  • Aws Devops Engineer En Heredia

    hace 3 días

    San Francisco, Heredia, Costa Rica Gsb A tiempo completo

    We are looking for a **AWS DevOps Engineer**Mandatory:Fluent-Advanced EnglishAWS - Knowledge and hands-on experience in infrastructure level.Terraform, Python, Bash, PowerShell**Requirements**:- Experience using data engineering library like pandas- Experience with docker is a must- Participate in code, script, configuration, and system architecture reviews-...

  • AWS DevOps Engineer Lead

    hace 1 día

    San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    About the RoleWe are seeking an experienced AWS DevOps Engineer to join our team. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining scalable and secure cloud-based systems using AWS.Key ResponsibilitiesDesign and implement cloud infrastructure architectures using TerraformDevelop and maintain...

  • AWS DevOps Professional En Heredia

    hace 9 horas

    San Francisco, Heredia, Costa Rica Gsb A tiempo completo

    Gsb is seeking an experienced AWS DevOps Professional to join our team in Heredia. As a key member of our team, you will be responsible for designing and implementing efficient cloud infrastructure solutions using AWS services.Your primary focus will be on developing and maintaining scalable, secure, and high-performance systems using Terraform and Cloud...

  • Aws Devops Engineer En Heredia

    hace 17 horas

    San Francisco, Heredia, Costa Rica Gsb A tiempo completo

    We are looking for a AWS DevOps EngineerRequirements: Fluent-Advanced EnglishKnowledge in:Design and implement master and dynamic slave architecture using Jenkins, Docker.Deploy and configure Kubernetes clusters (EKS).Including networking configuration, centralized monitoring, logging and auto-scaling.Experience in scripting using Python, Shell script, bash,...