Coordinator, Supply Chain

hace 3 semanas

San José, Costa Rica Dwellworks Costa Rica LTD A tiempo completo

**Position Summary**

The Coordinator, Supply Chain - Select Solutions will serve as the central point of ownership for data entry and database administration for the growing Select Solutions partnerships. In addition, the position will be responsible for recruiting and assigning Select Agents across the US and Mexico. This position will act as bridge between the Select Solutions and Centralized Order Assignment Teams.

**Responsibilities**

**_ 35% Select Agent Assignment_**
- Identify and assign Real Estate Agents based on defined assignment parameters.
- Complete detailed data entry, including new authorizations, intake forms and individual offers and responses.
- Answer Agent questions related to the assignment of new referrals.
- Support Assignment Coordinators by ensuring all tracking tools are up to date and accurate with newly authorized files.
- Maintain strong communication and support with internal team members as well as Network Partners.

**_ 35% Select Agent Recruitment _**
- Support the development and ongoing enhancement of the “Just-in-time (JIT) Agent recruitment” process to foster service quality enhancement, expanded geographic service coverage, and cost benefits.
- Partner closely with the Centralized Order Assignment (COA) and Supply Chain Management (SCM) Team to identify service coverage needs.
- Contact Agents across various locations across the US and Mexico to establish new service Partnerships.
- Network and build relationships with key referral partners in various global locations to support recruitment efforts.

**_ 20%: Operational Reporting_**
- Generate regular weekly/monthly/quarterly operational reports.
- Support the development of new metrics, particularly relative to Supplier Management, Select Solutions, COA and Quality.
- Build new reporting capabilities based on evolving business needs and system changes.
- Support automation of reporting by translating manual reports to Business Intelligence systems

**_ 20%: Ad-hoc responsibilities_**
- Provide coverage and support to Select Solutions Team member(s), as necessary.
- Serve as internal Subject Matter Expert (SME) for Agent Assignment and JIT sourcing.
- Identify opportunities to expand the network of Select Solutions Partners in current and new geographies.
- Additional projects and responsibilities as assigned.

**Qualifications**
- Education_
- Associates degree
- Language_
- Fluent in both written and oral English
- Preferred Experience _
- Entry and management to data within multiple operating systems.
- Building and maintaining strong partnership with a range of stakeholders.
- Management of internal or external stakeholders in a responsive, customer-oriented manner
- Translating key business objectives into reporting and analysis
- Other Required Skills & Abilities_
- Ability to effectively build and manage relationships over the phone.
- Comfortable collaborating with a diverse range of remote colleagues.
- Strong ability to multitask and prioritize.
- Ability to communicate effectively in a constructive and professional manner.
- Attention to detail and strong organization skills.
- Team player, customer-drive and able to work in a dynamic work environment.
- Ability to work independently and self-motivate.
- Proficiency in data entry, database management and Excel.
- Willingness to be adaptable to evolving business conditions, needs and projects.
- Ability to source critical data points, generate user-friendly reporting and provide analytical commentary.

**WHO WE ARE**

**_ Our Team_**
The Dwellworks experience is driven with passion, hard work and integrity. We search for the team players, the go-getters, and the innovators who are hungry to learn. Best of all, we promote a relaxed, well-rounded environment where associates can explore and engage in extensive opportunities. Here at Dwellworks, we want you to succeed, we want you to grow, and we want you to thrive

**_ Our Perks_**:

- Salary in US Dollars.
- 5 additional days of vacation per year.
- Private medical and dental benefits.
- Casual environment
- Hybrid environment: Thursdays at the office in Paseo Colon, SJO

**WANT TO LEARN MORE?**

Check out our website

**_ Dwellworks is an Equal Opportunity Employer and values the diversity of perspective & experience brought to our company by people from all backgrounds & communities._

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