Senior, Network Voice Engineer

hace 3 semanas


Santa Ana, Costa Rica Western Union A tiempo completo

**Senior Network Voice Engineer Genesys - Santa Ana, Costa Rica**

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

**Relentless pursuit of better**

We are looking for your expertise in voice communication systems. You will support our global Genesys Cloud platform. Along with implementing telephony solutions on specific projects, you will also recommend the best communication solutions to meet business needs. You will both identify and assess new technologies to be used for updating equipment and creatively invent ways to add new capabilities to our existing systems. You will also assist with call routing and reporting metrics, plans, designs, documents, and engineer Genesys on-premises and Cloud solutions for projects, and partner with vendors to plan, schedule, and deploy changes. Work Genesys tickets, with shared on-call support within the Voice Engineering team.

**Join us, and let’s connect the world**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

LI-MM1


  • Senior, Network Engineer

    hace 3 semanas


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior, Network Engineer - Santa Ana, Costa Rica** Are you ready to join a team in a global company where you will be responsible for Design, Develop and Test optimal telecommunications networks and related processes, including intra-corporate infrastructure and client connectivity solutions? Studies current telecom cost in depth and proposes alternative...

  • Network Engineer

    hace 4 semanas


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Network Engineer - Santa Ana, Costa Rica** **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Company Overview**At Thermo Fisher Scientific, we enable our customers to make the world healthier, cleaner and safer. As a Network Reliability Engineer, you will play a critical role in supporting our global enterprise network.**Job Description**We are seeking a highly skilled Network Reliability Engineer to join our team. In this role, you will be...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    When you're part of the team at Thermo Fisher Scientific, you'll do important work.Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you.Our respected, growing organization has an outstanding strategy for the near term and beyond.Take your place on our strong team, and help us make...

  • Network Engineer Iii

    hace 4 semanas


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery.With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.**Location/Division Specific...

  • Noc Engineer

    hace 3 semanas


    Santa Ana, Costa Rica Nitel A tiempo completo

    **the role** **what you’ll do** - Support 24x7 engineer on-call requirements. - Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production. - Experience in NOC operations and process management. - Document all network-related activities in ticketing system. - Provide Technical support for Telecom...

  • Security Engineer 4

    hace 4 semanas


    Santa Ana, Costa Rica Oracle A tiempo completo

    Security Engineer 4-2200060J **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Principle SOC Response Engineer** **Responsibilities**: **General Response Engineer** - Respond to potential security incidents, draft comprehensive incident reports, document and execute lessons learned - Use...


  • Santa Ana, Costa Rica Nitel A tiempo completo

    **work hours**:Monday - Friday, 9am - 6pm CT **the position** We pride ourselves on our amazing team, the driving force behind our growth and our awesome brand. As a member of the Managed Services Center (MSC) team, you will provide support for our customers complex networks. This support will include active monitoring of the customers networks, proactive...


  • Santa Ana, Costa Rica Nitel A tiempo completo

    **the position** We pride ourselves on our amazing team, the driving force behind our growth and our awesome brand. As a member of the Managed Services Center (MSC) team, you will provide support for our customers complex networks. This support will include active monitoring of the customers networks, proactive response to events, evaluating network...

  • Senior Software Engineer

    hace 2 semanas


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Software Engineer - Buenos Aires, Argentina / Santa Ana, Costa Rica** **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Information Security Analyst **- Santa Ana, Costa Rica** Are you a Cyber defense expert with a focus on enhancing security? Can you solve complex problems creatively while adhering to the most advanced industry standards? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated,...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Analyst, Operations Technology - Santa Ana, Costa Rica** Are you ready to use your analytical skills, eye for detail, and business acumen? Are you ready to work for a truly innovative and international organization? Join Western Union as a Senior Analyst, Operations Technology **Motivated by our values: purpose driven, globally minded, and...

  • Noc Analyst

    hace 3 semanas


    Santa Ana, Costa Rica Nitel A tiempo completo

    **the gig** You are adept at spinning plates - as well as blocking and tackling - as you are responsible for seeing the full resolution of all trouble tickets and serve as the first line of technical communication with our customers and field staff. You love collaboration and teamwork as you serve as a liaison between customers, providers, and Nitel’s...

  • Noc Analyst

    hace 3 semanas


    Santa Ana, Costa Rica Nitel A tiempo completo

    ACERCA DE LA VACANTE Funciones del Puesto Monitor NMS (Network Monitoring Systems) for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production. Accurately document & manage all detailed client information and network-related activities and interactions in Salesforce ticketing system. Provide technical support for...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis. **Western Union powers your pursuit.** We’ll be looking for you to be part of our Global Network...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Point of Sale Marketing - Santa Ana, Costa Rica** Are you a detail-oriented, organized professional ready to join a talented team that helps drive our merchandising strategy & execution? Do you want to unleash your potential in a global Fintech company that is passionate for moving money for better? Join Western Union as a Senior...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Specialist, Business Analysis - Santa Ana, Costa Rica** Are you interested in providing guidance to the Western Union stores and the agent network? Do you enjoy being the go-to person? Join Western Union as Senior Specialist, Business Analysis **Western Union powers your pursuit.** We are looking for a Sr. Specialist, Business Analyst that is an...


  • Santa Cruz, Costa Rica Transunion A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Systems Architect to join our team. As a key member of our organization, you will be responsible for designing and implementing cutting-edge network communications and solution improvements. You will work closely with our team to define and propose system enhancements that improve performance and...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Job OverviewThe Senior Software Engineer - Leadership Role at Thermo Fisher Scientific is a unique opportunity to leverage your technical expertise and leadership skills to drive innovation and success in our organization. As a key member of our team, you will be responsible for leading and mentoring a team of Junior Developers while collaborating with the...

  • Azure Engineer III

    hace 4 días


    Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    About the RoleThis Senior Cybersecurity Engineer position is a key member of our Azure team at Thermo Fisher Scientific. We are looking for a highly skilled engineer to design and implement secure solutions in the cloud.The ideal candidate will have extensive experience with Microsoft Azure cloud services and infrastructure, as well as a strong understanding...