Managed Services Center Engineer

**the position** We pride ourselves on our amazing team, the driving force behind our growth and our awesome brand. As a member of the Managed Services Center (MSC) team, you will provide support for our customers complex networks. This support will include active monitoring of the customers networks, proactive response to events, evaluating network...

**the role** **what you’ll do** - Support 24x7 engineer on-call requirements. - Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production. - Experience in NOC operations and process management. - Document all network-related activities in ticketing system. - Provide Technical support for Telecom...

**Machine Learning Engineer, Risks Systems - Santa Ana, Costa Rica** Are you ready to join a team in a global company where you will be responsible to plan and build pre-production and production technology systems in a hybrid cloud/data center environment? Join Western Union as a Machine Learning Engineer. **Motivated by our values: purpose driven,...

Job OverviewWe are seeking an experienced data services engineer to join our team at Thermo Fisher Scientific.Key ResponsibilitiesLeverage groundbreaking technologies for database administration and develop scalable services for multiple RDBMS types and processes.Work directly with Amazon Web Service architects to help reproduce and resolve customer issues,...

ACERCA DE LA VACANTEFunciones del Puesto- Provide customer assistance on topics including, but not limited to general inquiries.- Work in our Covid Resource Center operation.Requisitos del Puesto- 1+ year Customer Service experience in multinational organizations.- Skilled for multitasking in a successful manner and managing different systems at a time.-...

**Application Support Engineer - Santa Costa Rica** Would you like to invest your IT expertise in a role in which you can enable the smooth operations of an organization’s corporate systems? Are you ambitious to work for a truly market-leading company? Are you interested in joining a globally diverse organization where our unique contributions are...

**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

**Network Engineer - Santa Ana, Costa Rica** **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of...

About the RoleThe HR Shared Services Analyst is a critical position that requires strong analytical and problem-solving skills. As an HR Shared Services Analyst, you will be responsible for ensuring a high-level quality of service and operational performance by working within detailed processes and dashboards.You will respond to questions and inquiries...

**Senior Network Voice Engineer Genesys - Santa Ana, Costa Rica** **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations....

**Machine Learning Engineer - Santa Ana, Costa Rica**: Are you ready to join a team in a global company where you will be responsible to plan and build pre-production and production technology systems in a hybrid cloud/datacenter environment? Join Western Union as a Machine Learning Engineer. **Motivated by our values: purpose driven, globally minded, and...

As a Client Services Investigator (Evening shift) with Convera based in our Santa Ana office, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries related to payment transactions. The role is responsible for building and maintaining relationships with key internal and external...

**Description** **Role Summary** **Responsibilities** - Investigate events and incidents to gather evidence and analyze in a comprehensive, consistent, and measurable manner - Evaluate, respond, and mitigate alerts that originate from the SIEM and other security tools - Hunt for suspicious and malicious threats within the environment - Identify common...

**Description** **Position Summary** - Perform triage of incoming issues (asses the priority and determine risk). - Validate suspicious events and escalate as needed alerts that require analysis. - Triage and investigate security events. - Incident intake, ticket updates and reporting of cyber events. - Act as the first line of defense while detecting and...

**Senior, Network Engineer - Santa Ana, Costa Rica** Are you ready to join a team in a global company where you will be responsible for Design, Develop and Test optimal telecommunications networks and related processes, including intra-corporate infrastructure and client connectivity solutions? Studies current telecom cost in depth and proposes alternative...

**Senior Software Engineer - Buenos Aires, Argentina / Santa Ana, Costa Rica** **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit...

Security Engineer 4-2200060J **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Principle SOC Response Engineer** **Responsibilities**: **General Response Engineer** - Respond to potential security incidents, draft comprehensive incident reports, document and execute lessons learned - Use...

**Main Responsibilities** - Proactively recognize customer needs and make recommendations - Listen and respond to customers’ needs and concerns - Provide information about our products and services - Be resilient and have a positive approach towards change - Schedule flexibility - Have a continuous improvement mindset - Have a positive attitude -...

As a key member of the Thermo Fisher Scientific team, you will play a critical role in enabling our customers to make a positive impact on a global scale. By joining our colleagues in delivering cutting-edge solutions, you will be part of a collaborative effort to drive scientific advancements and improve people's lives.We are seeking an experienced Contact...

**the position** **what you’ll do** - Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production. - Document all network-related activities in ticketing system. - Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities. - Provide a single point of...