Managed Services Center Engineer

**the role** **what you’ll do** - Support 24x7 engineer on-call requirements. - Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production. - Experience in NOC operations and process management. - Document all network-related activities in ticketing system. - Provide Technical support for Telecom...

Job Title: IT Operations Center Cloud EngineerAbout Us:Thermo Fisher Scientific is a global leader in serving science, with innovative solutions and technologies that make a real difference to our customers' lives. We are passionate about making significant contributions to the world by supporting scientific research, patient care, and industrial...

**Staff Software Engineer - Santa Ana, Costa Rica** **Western Union powers your pursuit.** We are looking for someone who would be part of the Data Engineering and Architecture team and joins us as Staff Software Engineer. **Role Responsibilities** - You will also perform thorough code reviews and collaborate with other engineers in geographically...

About the RoleThermo Fisher Scientific is seeking a dynamic and results-driven Finance Shared Services Center Leader to join our Global Business Services (GBS) team in Heredia, Costa Rica.Job SummaryThis leadership position plays a critical role in driving growth, fostering continuous improvement, and making a meaningful impact within our organization. As a...

BRM Job Description Experience in writing custom policy opcodes and MTA Applications to meet the Customer specific requirements. Experience in designing complex price plans using Pricing Design Center (PDC) Good hands-on experience in Pipeline rating engine and related configurations. Experience in at least three of the following BRM product areas -...

**Application Support Engineer - Santa Costa Rica** Would you like to invest your IT expertise in a role in which you can enable the smooth operations of an organization’s corporate systems? Are you ambitious to work for a truly market-leading company? Are you interested in joining a globally diverse organization where our unique contributions are...

**Network Engineer - Santa Ana, Costa Rica** **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of...

**Senior Network Voice Engineer Genesys - Santa Ana, Costa Rica** **Motivated by our values: purpose driven, globally minded, and trustworthy & respectful** We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations....

**Senior, Network Engineer - Santa Ana, Costa Rica** Are you ready to join a team in a global company where you will be responsible for Design, Develop and Test optimal telecommunications networks and related processes, including intra-corporate infrastructure and client connectivity solutions? Studies current telecom cost in depth and proposes alternative...

**Data & ML OPS Engineer - Santa Ana, Costa Rica** Are you ready to join a team in a global company where you will be responsible to plan and build pre-production and production technology systems in a hybrid cloud/datacenter environment? Join Western Union as a Data & ML OPS Engineer. **Motivated by our values: purpose driven, globally minded, and...

Analítica - Cloud Native Cloud Solution Engineer 2-220006WX **Applicants are required to read, write, and speak the following languages**: English, Spanish **Detailed Description and Job Requirements** Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business...

Security Engineer 4-2200060J **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **Principle SOC Response Engineer** **Responsibilities**: **General Response Engineer** - Respond to potential security incidents, draft comprehensive incident reports, document and execute lessons learned - Use...

**the position** **what you’ll do** - Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production. - Document all network-related activities in ticketing system. - Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities. - Provide a single point of...

**The role** **Schedule/Available Shifts**: - 8AM - 5PM Tuesday - Saturday - 1PM - 10PM Monday - Friday **What you’ll do** - Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production. - Document all network-related activities in ticketing system. - Provide technical support for telecom transport...

OverviewThermo Fisher Scientific is a leading company in the scientific community, empowering our customers to make the world healthier, cleaner and safer. We're seeking an experienced Genesys Cloud Contact Center Developer to join our team.Job DescriptionWe're looking for a skilled developer with 5+ years of experience supporting Genesys Engage components...

Ingles avanzado - Título de 9no año - 1 año de experiência en call center - Disponibilidad para trabajar 100% on site en Santa Ana Additional Skills and Competencies: - Customer focused: Having a passion to provide an exceptional service to clients by exceeding expectations - Confident telephone manner with strong communications skills - Positive...

**Process Automation Developer** who provides services and automate processes, working withMacros, SQL and Office 365. All these skills are necessary because this person will work in Sharepoint, Data Analyst, Automation and interact with customers, solve problems and find solutions. **Technical Skills**: Bachelor Computer Engineer Intermediate EXCEL with...

Job SummaryThis is an exciting opportunity to join our team as an HR Operations Representative, providing elevated Tier 1 support for HR Shared Services. As a key member of our HR Shared Service Center, you will be responsible for delivering first-line support for HR inquiries across the employee lifecycle.Key ResponsibilitiesDeliver exceptional customer...

ACERCA DE LA VACANTE Funciones del Puesto Monitor NMS (Network Monitoring Systems) for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production. Accurately document & manage all detailed client information and network-related activities and interactions in Salesforce ticketing system. Provide technical support for...

**Duty/Responsibility** **Percentage of Time** **Team Leadership** - Lead team huddles to support the review of workload and service priorities, encouraging individuals to actively contribute their ideas. - Build capability within the team through targeted recruitment, effective onboarding, identification of opportunities to build on existing skills and...