Global Reporting Lead

hace 4 meses


San José, Costa Rica DXC Technology A tiempo completo

**_ Responsibilities: _**
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally. Add case resolution to KMS.
- Represent companyin a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met.
- Develop partnership with and assist the Sales Pursuit team.

**_ Education and Experience Required: _**
- Vocational: apprenticeship/certification completion. May be technical or non-technical. May include on
- the-job training in addition to studies. In some locations, completion may be recognized by diploma. Advanced programs may be 2+ years. Associate degree: first attainable degree at the post-high school level. Typically 2 year completion beyond High School level (i.e., Associate of Arts, GCE 'A' level (Singapore), etc.), or equivalent experience.
- 1-3 years experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.

**_ Knowledge and Skills: _**
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem solving skills.
- Software and hardware knowledge of computing, storage and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience and knowledge.
- Understand the customer to be an advocated for the customer.



  • San José, Costa Rica JLL A tiempo completo

    **JLL supports the Whole You, personally and professionally.** The Senior Financial Analyst supports business analysis and metrics within JLL’s clients in a collaborative team environment. A clear communicator both verbal and written, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest...


  • San José, Costa Rica Pfizer A tiempo completo

    ROLE SUMMARY - The Sr Analyst, Global HR Reporting Services role is part of the GBS Colleague Solutions Team and is primarily responsible for design, development, testing and troubleshooting activities related to HR Reporting and Dashboarding Solutions in Workday and SAP Business Objects - This position will report to the GBS, Global HR Reporting Services...


  • San José, San José, Costa Rica Mondelēz International A tiempo completo

    About the RoleWe are seeking a highly skilled Data Governance Reporting and Business Warehouse Lead to join our team at Mondelēz International. As a key member of our organization, you will be responsible for establishing and upholding an enterprise data governance framework, ensuring adherence to data policies, standards, and practices.Key...


  • San José, Costa Rica Pfizer A tiempo completo

    Role Summary The Decision Support Centre of Excellence (DS CoE) is a global finance organization with presence in all regions providing analytics and reporting to Finance and Business stakeholders. The DS CoE Senior Business Analytics & Reporting Analyst will be responsible for delivering analytics and reporting related to: - MAPP transactions (My...


  • San José, Costa Rica DXC Technology A tiempo completo

    Role Overview: As the Reporting Process Lead, you will assume responsibility for delivering all month-end reporting, as well as maintaining reports and dashboards. You'll collaborate on adhoc reports as requested by leads, utilizing both Excel and ServiceNow. Your role will contribute to the successful management and communication of vital data...


  • San José, Costa Rica Zoetis A tiempo completo

    locations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00014241- Position Purpose: - The Fixed Assets/Global Lease Accounting Team Lead is responsible for overseeing and managing the fixed assets and lease accounting functions within the organization. This role requires a strong understanding of accounting principles,...


  • San José, Costa Rica Mondelēz International A tiempo completo

    Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Role is concentrate on establishing and upholding an enterprise data governance framework, ensuring adherence to data policies, standards, and practices, crucial for maintaining consistency, quality, and...


  • San José, Costa Rica Pfizer A tiempo completo

    Role Summary The Decision Support Centre of Excellence (DS CoE) is a global finance organization with presence in all regions providing analytics and reporting to Business and Finance stakeholders. The DS CoE Business Analytics & Reporting Analyst will be responsible for delivering analytics and reporting related to: - MAPP transactions (My Anti-Corruption...

  • Financial Reporting Lead

    hace 3 semanas


    San Francisco, Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completo

    Job Summary:The Finance Reporting Senior Analyst is an intermediate level position responsible for the generation, tracking and submission of financial reports in coordination with the Finance Team. The overall objective of this role is to accurately prepare and report business/financial transactions, reports and statements in accordance with local...

  • Reporting Analyst

    hace 4 meses


    San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

  • Reporting Analyst

    hace 4 meses


    San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    Job Title: Offshoring Team Lead Global SalesAt Amazon Support Services Costa Rica SRL - B20, we are seeking a highly skilled Offshoring Team Lead Global Sales to join our team. As a key member of our organization, you will play a critical role in delivering new business growth and maximizing revenue by helping launch high potential merchants that deliver...

  • Reporting Analyst

    hace 3 meses


    San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    **About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...


  • San José, Costa Rica British American Tobacco A tiempo completo

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT COSTA RICA IS LOOKING FOR A PLANNING & REPORTING FINANCE AANALYST** **SENIORITY LEVEL**:Non-management **FUNCTION**:...

  • Group Manager

    hace 4 meses


    San José, Costa Rica WNS Global Services A tiempo completo

    **Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • San José, Costa Rica TD SYNNEX A tiempo completo

    **Job Purpose**: - Responsible for managing marketing lead generation campaigns with business partners that support marketing initiatives with guidance from vendor brand managers. Liaise and co-ordinate with external suppliers for execution of activities. Collaborate with internal and external campaign stakeholders to support product sales growth. Ensure...

  • Lead Associate

    hace 3 meses


    San José, Costa Rica WNS Global Services A tiempo completo

    **Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    **Job Summary**We are seeking a highly skilled and experienced Financial Planning and Reporting Manager to join our team at British American Tobacco. As a key member of our finance team, you will be responsible for leading the planning and reporting functions, supporting our commercial planning and analysis team, and driving business growth and...


  • San Rafael de Escazú, Costa Rica Roche A tiempo completo

    The Position Responsible for leading the respective Learning team and performing all people leadership related activities in line with Roche People Practices. Managing respective Learning business strategies processes and tools, ensuring KPIs are met on team and individual level, and regular operations reviews are held internally and externally with...

  • Finance Reporting Analyst

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Overview The FP&A Team at Experian is in search of a proficient Reporting Specialist within the Finance/Corporate sector to assist with North American operations. This role will involve managing various reporting processes and generating reports that include, but are not limited to, the Strategic Plan, Budget, MMC, and MEC. Key reports will encompass...