Collections Analyst

hace 6 meses


San José, Costa Rica MSD A tiempo completo

Our Business Service Center (BSC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. The BSC - Americas in San Jose, Costa Rica will be responsible for the execution and delivery of a broad range of financial services and processes across our business divisions and markets for the Americas region.- Primary Responsibilities:
- High external customer interaction, high communication skills and negotiation.
- Analyze and work towards issues troubleshooting, root cause fix analysis.
- High analysis of customer account debits and credits, netting, offsets opportunities.
- Support the execution of OtC processes for America´s markets, ensuring compliance with all policies, quality and Internal, External Control requirements. SOX based.
- Timely account analysis and prompt escalation of disputes, claims, past due receivables.
- Prioritization focus, strategic thinking. Proper follow up of due receivables, full knowledge of credit terms, limits, payment methods, customer financial status, contacts, and processes to ensure prompt payment.
- Manage bad debt, write off, refunds processes.
- Achieve all defined KPIs and SLA's (DSO, AR aging, leakage risk, unapplied cash, dispute/claim resolution, other)
- Perform month end activities and/or reports for individual and team activities as needed. Perform other duties & projects as assigned.
- Support Service Center activities, be a team player and a strong liaison with third parties.

Main Requirements:
- Bachelor's Degree in Business, Accounting or Finance (Or career in progress)
- Intermediate to Advanced PC skills (MS Excel, Word, and PowerPoint)
- Minimum of 1 year of experience in order to cash processes (order- Good Business Level fluency (oral and written) in Spanish and English languages
- Problem solving and analytical skills with a proactive management style to implement
- Team player with a focus on collaboration
- Strong communication, interpersonal, and organization skills required
- Customer service skills

Preferred requirements:
- Experience in a finance or accounting department of a multinational company multinational
- SAP experience
- Accounting /Finance backgroud
- Pharmaceutical Industry experience

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
No relocation

**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Requisition ID**:R280709



  • San José, San José, Costa Rica Td Synnex A tiempo completo

    OverviewThe Senior Financial Analyst - Credit and Collections plays a crucial role in driving the credit to cash cycle for TD SYNNEX, enabling product sales by analyzing customer financials and their ability to pay for goods and services.This position is responsible for managing accounts receivable, negotiating account resolutions with customers, and...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **About the Role**We are seeking a highly skilled Financial Performance Analyst - Collections to join our team at Equifax. As a key member of our team, you will be responsible for analyzing delinquent customer issues and developing effective solutions to resolve them.**Key Responsibilities:**Analyze customer data to identify trends and areas for improvement...


  • San José, San José, Costa Rica Intel A tiempo completo

    OverviewIn Intel Finance, we facilitate change and improvement within finance and operations. We are seeking a highly skilled Financial Analyst and Collections Specialist to join our team.This role will be based in Costa Rica and will involve working with the Credit Team to support Intel customers in the West Region.

  • Financial Analyst

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    Marriott International, Inc is seeking a skilled Financial Analyst - Credit and Collections to join our team in Costa Rica.We offer a competitive salary of $45,000-$60,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.The Financial Analyst - Credit and Collections will be...

  • Collections Analyst

    hace 2 días


    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Key Responsibilities**As a Collections Junior Analyst at Equifax, you will be responsible for reducing past due balances on assigned portfolios, including medium and small customer accounts.**Your Tasks**- Analyze aging reports to determine customer call priorities.- Provide account statements, invoice copies, account analysis, and account reconciliations...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Job DescriptionThe Collections Portfolio Analyst will play a key role in resolving delinquent customer issues by analyzing account data, developing effective solutions and implementing action plans to minimize past due balances.We are looking for a detail-oriented professional who can provide exceptional customer service, prepare accurate reports, process...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Job DescriptionWe are seeking a highly motivated Cash Collections Business Analyst to join our team.About the RoleThis is an exciting opportunity for someone who enjoys working in a fast-paced environment and wants to make a significant impact on our business.Key ResponsibilitiesConduct proactive follow-up with customers to ensure timely payment of...


  • San José, Costa Rica ASEPSA A tiempo completo

    WE´RE HIRING: O2C COLLECTIONS JR ANALYST (TEMPORARY POSITION) **Role Summary** Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access...

  • Collections Analyst

    hace 7 meses


    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Collections Analyst

    hace 7 días


    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Collections Specialist

    hace 2 meses


    San Francisco, Heredia, Costa Rica Stryker Corporation A tiempo completo

    About the RoleThe Collections Analyst is responsible for ensuring timely payments from customers and maintaining accurate financial records.Key Responsibilities:Timely document, log, and escalate unsolved disputes.Complete the daily worklist, following the appropriate steps of the collection's strategy.Make sure payments from assigned customers are received...

  • Collections Analyst

    hace 7 meses


    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    The Collections Operations Senior Analyst role at Equifax executes operational processes to enhance the efficiency of the collections team. Critical thinking, innovative problem solving, and effective collaboration with other departments are essential to ensure that processes are managed efficiently and issues are resolved quickly.Key Responsibilities:Manage...

  • Collections Analyst

    hace 7 meses


    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...


  • San José, Costa Rica Re:Sources Global A tiempo completo

    Company Description **Job Description**: Responsible for the timely collection of all outstanding invoices delegated to one’s portfolio. Act as liaison between clients and internal finance teams. This will include heavy interaction with clients, billing, and NA brand agencies. Will work within the A/R collections team to achieve group and departmental...


  • San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITYThe OTC Sr. Analyst, reports directly to the OTC Accounts Receivable Team Lead of Global Shared Services Center in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or- increase customer service, and build new capabilities. Responsibilities include the delivery of Best...

  • Collections Analyst

    hace 7 meses


    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Collections Analyst

    hace 2 días


    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...


  • San José, San José, Costa Rica World Business Lenders, Llc A tiempo completo

    At World Business Lenders, we provide short-term commercial loans to small and medium-sized businesses across the United States. Our company is 100% remote, and we're looking for a skilled Collections Analyst to join our team.This is a Contract/Consultant position, working 9:00am-6:00pm Eastern, Monday through Friday. You'll need excellent English language...