Scaled Ops Specialist
hace 2 días
2 or more years of Advertising or similar experience in a related field. - General understanding of online advertising processes and Live TV Ad Scheduling. - Outstanding organizational, prioritization, attention to detail and multi-tasking skills. - Strong communication skills (verbal and written). - Ability to troubleshoot technical issues. - Problem-solving and organization skills. - Flexibility to manage late changes and react to schedule amendments - Strong research skills. - Experience collaborating with global stakeholders, SMEs, front-line/specialty managers andfront-line/specialty associates
Job summary
If you love sports, solving big-customer problems and have a passion for new technology in the media space, then Live Sports Scaled Ops Specialist is an amazing opportunity for a role that lies at the intersection of your interests.
With broadcast agreements around the world including the NFL’s Thursday Night Football in the US, The English Premier League in the UK and The French Open (Roland-Garros) in France, Amazon Prime Video is delivering the future of Live Sports for our Prime customers. Advertising is a crucial part of our success in Live Sports. We are building a world-class live sports ad program that benefits our customers, advertisers and league partners with unique, never-been-done-before ad experiences.
The Live Sports Scaled Ops Specialist will work closely with the Campaign Services, Sales, Finance, Production Teams and Activation Managers areas to support on the successful execution of Ad Sales revenue and on-air broadcast schedules.
Flexibility, adaptability and being comfortable with ambiguity are required mindsets as workflows will include a combination of industry best practices and proprietary tools and policies.
Key job responsibilities
- Maintain the highest standards around campaign fulfillment.
- Manage platform success ensuring campaigns are within SLA and accurate
- Execute campaigns by booking, trafficking and working with creatives.
- Communicate the status of campaign to key global partners and also adjust creatives or IKVs as needed.
- Proactively troubleshoot, solve problems and escalate as needed.
- Create weekly/monthly campaign reports.
- Take on ad-hoc projects to improve processes and maintain ad serving capabilities.
- Partnering with key stakeholders to define, identify and influence the development of new initiatives.
- Creating best practices by putting forth improvement ideas.
- Mentor, guide and deliver trainings to operational teams to manage quality, improve process efficiency and minimize variation.
- Understanding of the end to end broadcast chain - Familiarity with third party ad serving tags - Previous experience in process documentation and improvement.
-
Ops Support Specialist
hace 1 semana
Heredia, Costa Rica Citi A tiempo completo**The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Stakeholder Services Team. Additionally, the Ops Sup Analyst 1 serves...
-
HRss Tier 1 Support
hace 4 días
Heredia, Costa Rica Citi A tiempo completoThe Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to managing cases, answering phone calls & live chats. Additionally, the Ops Support Specialist 5 supports Employees navigating through direct access options available: Service Now, Help Center, Citi For You, Workday etc....
-
HRss Support Specialist
hace 6 días
Heredia, Costa Rica Citi A tiempo completo**Job Description**: The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Stakeholder Services Team. Additionally, the Ops Sup...
-
Account Specialist
hace 7 meses
Heredia, Costa Rica Tebra A tiempo completo**About the Role**: As an Account Specialist, you will be the main point of contact to small businesses within the Tebra direct practice customer base. You will operate in a scaled account management model, where you will have a priority list of accounts to reach out to at any given time. You will proactively connect with customers for a variety of reasons;...
-
HRss Operations
hace 7 meses
Heredia, Costa Rica Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
-
QA Specialist
hace 2 semanas
Heredia, Costa Rica IBM A tiempo completo**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...
-
Operational Training Consultant
hace 6 días
Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The Training Specialist is responsible for conducting and arranging on-the-job training for new hires and current employees in Operational Areas;...
-
HRss Support Specialist
hace 2 días
Heredia, Costa Rica Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Stakeholder Services team. Additionally, the Ops Sup Analyst 1 serves as the...
-
Agile Software QA Engineer
hace 1 semana
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoAgile Software QA Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.- Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s...
-
Agile Software QA Engineer
hace 4 días
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoAgile Software QA Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the...
-
Sales Operations Specialist
hace 7 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
HRss Support Specialist
hace 6 días
Heredia, Costa Rica Citi A tiempo completoThe Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...
-
Manager, Partner Development Manager, Amazon Ads
hace 1 semana
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree - Experience in a data and results-oriented environment with external customer interaction. C1+ fluency of English, (written, oral and presentation skills.) - Experience interpreting data and making business recommendations - Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word) - Able to work in a...
-
Trilingual Breach Training Specialist
hace 7 horas
Heredia, Costa Rica Equifax A tiempo completo_The trainer not only delivers training as needed but also will assess knowledge among the trainees and communicate results on a regular basis to all the parties involved. A trainer will be assisting in overseeing all day-to-day efforts of maintaining all SOP’s up to date. May also include Product and client training. Plan, coordinate and monitor the flows...
-
Content Enablement
hace 1 semana
Heredia, Costa Rica IBM A tiempo completo**Introduction** At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our...
-
Gfqa Ops
hace 7 horas
Heredia, Costa Rica Citi A tiempo completo**This role is part of the Global Finance Quality Assurance (GFQA) that is focused on Transaction, Conformance, Rules and Post implementation Testing. GFQA is a key function that validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions, as well as a...
-
Sales Operations Specialist
hace 7 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Senior Sales Operation Analyst
hace 2 días
Heredia, Costa Rica VMware A tiempo completo**Why will you enjoy this new opportunity?** Every new job is an opportunity for growing your career. VMware is growing and growing fast. You can be a part of our growth story. At VMware, we unite under a core set of EPIC2 Values: Execution, Passion, Integrity, Customer, and Community. Our guiding principle is "innovate in everything". Each day you will be...
-
Intern Program
hace 7 meses
Heredia, Costa Rica IBM A tiempo completo**Introduction** The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with...
-
Core HR Delivery Partner
hace 7 meses
Heredia, Costa Rica Citi A tiempo completoThe Data Mgt Ops Intm Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...