Senior Business Analyst

hace 1 día

San José, Costa Rica Zscaler A tiempo completo

Company Description

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Job Description**
Position
- Senior Business Analyst - Netsuite**
**Location
- Remote within Costa Rica**

**Responsibilities/What You’ll Do**:

- Meet with business leaders, decision makers, and end users to define business requirements, and systems goals
- Facilitate discussions among business owners to understand problem statements and gather requirements
Automate new business processes and improve the existing ones
- Interact with cross functional business units to define requirements and understand the systems upstream and downstream changes
- Document and develop high level, business processes flows, requirements and design document for new business requirements
- Work closely with key constituents from different business groups within Finance team
- Manage implementation vendors and consultants to implement new systems, projects and enhancements
Make configuration enhancements on Netsuite platform per business requirements
- Stay up to date with Netsuite latest releases and review new useful features and functionalities with our business team
- Assist in creating reports and dashboard for business users
- Identify test criteria and test new functionality/enhancements
- Provide training to end users

Qualifications**
Qualifications/Your Background**:

- Minimum of 5 year of IT experience in complete software development life cycle process including System Analysis, Design, Development, Testing, Implementation and Documentation
- Minimum of 3 yr. experience as a business analyst
- Minimum of 2 yr. experience as a Netsuite administrator
- Netsuite certification is a major plus
- Strong knowledge of ERP solutions specifically Netsuite and its related modules
- Strong knowledge of Quote to Cash process and finance related business processes such as Order Management, Billing and Collections, Revenue Management, and General Accounting
- Strong knowledge of system and software quality assurance best practices and methodologies
- Strong knowledge on Netsuite Suite Flow, Suite Script, and Suite Bundle
- Flexible and adaptable in regards to learning and understanding new technologies
- Excellent leadership and project delivery skills
- Excellent written and oral communication skills
- Excellent interpersonal skills
- Proven problem-solving, analytical and investigative skills
- Ability to conduct research into software-related issues and products
- Highly self-motivated and directed by being a great team player
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- 4-year degree BS/BA in a technical, business or other analytical field required

Additional Information
All your information will be kept confidential according to EEO guidelines.

LI-YC2

**What You Can Expect From Us**:

- An environment where you will be working on cutting edge technologies and architectures
- A fun, passionate and collaborative workplace
- Competitive salary and benefits, including equity
**Why Zscaler?**

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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