HR Business Analyst

hace 2 días

Heredia, Costa Rica Citi A tiempo completo

The OD & HR Strat Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- Contributes to the implementation and measurement of key strategies (Talent & Diversity and Inclusion) and processes relating to a diverse bench of future leaders including the talent process, performance management, Multiperspective Feedback, Assessments, coaching, etc.)
- Supports the development and implementation of programs for high potential employees/ diverse employees ensuring a diverse pipeline to meet business needs, partnering closely with L&D, HRA’s, Campus, Program Management and Diversity
- Liaises with the business, HRAs etc. to identify high potential nominations for programs both within the business and at an enterprise level
- Implement and advise on key processes related to talent review/succession planning, diversity pipelines, talent development, succession, performance management etc.
- Partners closely with HRAs, HRPS, HRSS, HRCA to deploy and execute on processes and reporting
- Analyzes and provides insights into efficient and impactful processes
- Represents talent and diversity on Affinity or business operating committees, supporting talent and diversity pipelines and development
- Aids in building external partnerships and positions Citi’s Talent & Diversity and Inclusion brand at key industry forums
- Gains organizational knowledge and skills to deliver quality Diversity and Inclusion outcomes**Qualifications**:

- 2-5 years relevant experience
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented
**Education**:

- Bachelor’s/University degree or equivalent experience

The **_HR Business Analyst_** is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Maintains a solid understanding of HR standards, practices and workflows for Core HR-owned systems and processes. Provides systems and/or reporting support for HR/HRSS stakeholders and other team members, applies analytical thinking and knowledge of data analysis tools and methodologies. Supports creation and maintenance of documentation and tracking related to team activity, HR systems and process change control. Requires attention to detail when making judgments and recommendations, typically deals with variable issues with potentially broader business impact. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- Develops and evaluates team reporting and tracking tools, partners with HR/HRSS Reporting teams to streamline processes.
- Liaises with regional HR/HRSS stakeholders and HR Global Process Owner team to collect and evaluate change requirements, develop functional documentation and participate in the change management process in support of Workday and other HR system release processes.
- Applies project management abilities to assist team projects as assigned.
- Acts as SME for HR/HRSS stakeholders and other team members.
- Creates and maintains process documentation and supports streamlining of operational processes including Workday best practices.
Support other HR tools/systems as needed

**Qualifications**:

- 2-5 years relevant experience
- Experience with Workday and other HR systems/tools
- Functional HR/HRSS Administration experience a plus
- Has the ability to operate with a limited level of direct supervision and thrives in a fast-paced environment
- Can exercise independence of judgement and autonomy, Is flexible and comfortable moving between competing priorities and projects
- Requires good analytical skills in order to filter, prioritize and validate potentially c

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