Ap Supervisor

hace 3 semanas

Heredia, Costa Rica BAXTER A tiempo completo

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
- Job Description

**JOB TITLE**

Supervisor, Global Invoice Processing AP

Reports to Global Invoice Processing Manager

Responsible for supervising a team of approximately 10 to 15 invoice processors in their day-to-day activities), ensures the

defined service level agreements are met and are accountable for driving a culture of service excellence

**MAIN RESPONSIBILITIES**
- Supervise invoice entry, debit and credit memos ensuring invoices are recorded accurately and processed in a timely

manner
- Perform data entry/ keying into payable systems, as needed
- Assist team with VAT and with invoice coding as needed, ensuring that the correct GL accounts and VAT taxes are

appropriately accounted for
- Maintain a high performing, highly motivated team, ensuring that staff receive the training appropriate based on

their needs and abilities
- Work with the team to ensure daily processing quotas are met or exceeded and the level of quality is maintained
- Provide staff coaching and reviews and approve employee performance evaluations for completeness / fairness
- Review & resolve invoice processing exceptions and escalations
- Plan, organize team meetings to ensure that customer service expectations are met or exceeded
- Provide leadership to invoice processors to ensure completeness and accuracy
- Work in partnership with in-country personnel to address and resolve issues as they surface and enforce the

adoption of the agreed channel strategies
- Work in partnership with Customer Services to ensure the Invoice Processing workload is effectively distributed

across the two functions
- Ensure record retention, tracking and reporting for tax purposes in accordance with policy
- Identify and present solutions for continuous process improvement
- Review and propose changes to Accounts Payable policies and procedures as dictated by market and company

changes and/or industry, in addition to changes in personnel, department practices and systems
- Support the transition of additional countries into the Shared Service Center
- Provide input into performance metrics

**REQUIREMENTS**
- Bachelor’s degree in public accounting, Finance or business administration.
- +5 yr. work experience in related fields with a minimum of two-years functional Accounts Payable Team Leadership

experience
- English Advanced level B2
- Expert in the Invoice Processing functional area and proficient in the end-to-end Accounts Payable process
- Understanding of Accounts Payable best practices
- Excellent customer service skills
- Ability to plan, assign and direct work; ensuring strict deadlines are met.
- Ability to speak fluent English
- Ability to read and comprehend English language.

Working knowledge of general accounting practices desirable
- Experience with presentations
- Knowledge of AP technology desirable
- Language skills as specified

**EQUAL EMPLOYMENT OPPORTUNITY**

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin,

age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected

characteristic.

EEO is the Law

EEO is the law - Poster Supplement

Pay Transparency Policy

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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