Communications Coordinator

hace 4 semanas

San José, Costa Rica Arkose Labs A tiempo completo

**About Arkose Labs**

Arkose Labs is a fast-growing startup, backed by Softbank, Microsoft and Paypal, that is disrupting the fraud industry with an innovative approach that undermines the economic drivers behind fraud. The Arkose Labs Fraud and Abuse Prevention Platform combines real-time intelligence, rich analytics and adaptive step-up challenges to progressively diminish the profitability of attacks while adapting to evolving attack patterns. Arkose Labs offers the only fraud solution with a 100% SLA guarantee. The world's largest brands trust Arkose Labs to protect their customer journey while delivering an unrivaled customer experience.

**About this role**

This is a dynamic role that will assist in the execution of Arkose Labs' social media strategy, including its Employee Advocacy program and global awards program. In this role, you will help organize, write, and execute posts on social media platforms with LinkedIn being the primary channel. You will also help communicate internally, monitor, and report on results of the programs in which you're involved. In addition, this role will help organize, write, and submit award nominations for the company to drive Brand awareness and capability understanding.

You will report directly to the Global Head of Brand and Communications who will prove to be a strong mentor, guide, and teacher

You'll be successful as a Communications Coordinator if:

- You have strong written skills and knowledge of video, video editing and graphic design.
- You have an understanding of LinkedIn, Twitter, YouTube, and Facebook.

**Responsibilities**:

- Write and post daily organic social media posts, including posts for Employee Advocacy, consistent with brand voice and in support of broader organic social media strategy and campaigns
- Maintain organic social media calendar and Employee Advocacy calendar
- Communicate internally about upcoming organic social media activities
- Assist with live-streaming across all social media platforms
- Help support integrated marketing campaigns through organic social media
- Work closely with graphic design team to create compelling and relevant social media images and tiles
- Research and update global awards calendar and opportunities
- Assist with global awards program innovations
- Write working drafts of awards nominations and submit final nominations; track awards momentum reporting on results
- Take on other projects, as required

**Must Haves**:

- 1-3 years of experience in a communications, marketing, social media, or other relevant roles
- Undergraduate degree in communications, public relations, writing, marketing or other relevant degrees
- Excellent written skills with an emphasis on writing for online and social platforms
- Some experience with LinkedIn
- Self-starter, outstanding interpersonal skills and strong sense discernment, low ego; service-oriented
- A growth mindset, and be willing to learn, experiment and improve. Comfortable in a high pace environment.

**Nice to Have**:

- Familiarity with Sprout Social and Bambu
- Working knowledge of live streaming platforms, like Streamyard
- Working knowledge of video filming and editing
- Familiarity with Google Analytics
- Familiarity with Sales Navigator

**Why Arkose Labs?**

Join an early stage, fast growing startup with pioneering technology built by passionate and ambitious people.

Work with some of the biggest names in the market, such as Microsoft, Paypal, EA, Github, Twitch, Roblox, Twilio, Minecraft, etc.

We value **your** unique contributions, perspectives, and experiences. Be part of a diverse and high performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.

**We value**:

- **People -** independent thinkers making data-driven decisions and taking project ownership
- **Teamwork -** building trust, respect, and integrity to openly communicate and constructively challenge one another
- **Customer Focus -** customer empathy and problem-solving obsession
- **Execution -** actions with precision, professionalism, and urgency
- **Security -** our lens for implementing processes, procedures, and programs

**Benefits**:

- Competitive salary
- Equity
- 401k plan with company match
- Flexible PTO
- Robust benefits package (90% of medical, dental, vision, and life insurance paid by the company and 75% paid for dependent care)
- Home office setup assistance

Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qu

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