![Bosch Group](https://media.trabajo.org/img/noimg.jpg)
Mobility Automotive After Market Level 1 Technical
hace 4 semanas
**Company Description**:
- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology._
**Job Description** Position Summary**
**General Job Responsibilities**
- Provide technical assistance to customers on products purchased from Bosch Automotive Service Solutions.
- Works internally with outside sales force, product management and other departments to ensure customer satisfaction.
- Assists customer service staff with technical and/or complex customer service problems.
- Research service part requirements versus tool replacement and make the appropriate decision.
- Open, track and close trouble tickets within the Bosch ticketing systems.
- Ensures problem ownership and promotes end-user satisfaction.
- Escalate necessary issues to Senior Technical Support Specialists for direction or resolution.
**Qualifications**
- High school and technical background (technical training paired with previous experience on diagnostic tools)
- Electronic knowledge and or electronics.
- Familiarity with basic mechanical and electrical concepts
- Digital Proficiency & strong bi-lingual English / Spanish proficiency (English Level C1+ is required).
- Required
- direct Customer Support or call center experience minimum 2 years.
- Troubleshooting and problem-solving skills
- Excellent oral and written communication skills
- Ability to work collaboratively in a team environment
-
Mobility Automotive After Market Level 1 Technical
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description: Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
mobility automotive after market level 1 technical support
hace 2 semanas
San Francisco District, Costa Rica Bosch A tiempo completoJob Description Position Summary The Bosch Automotive Technical Support Representative is responsible for delivery of prompt, professional and technical support to internal and external customers in response to a variety of technical and repair topics regarding Bosch special tools, shop equipment, and computerized diagnostic products and services. All...
-
Automotive Aftermarket Level 1 Support Level
hace 4 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Automotive Aftermarket Level 1 Support Level
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Automotive Aftermarket Level 1 Tech Support Agent
hace 4 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Automotive Aftermarket Level 1 Tech Support Agent
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Technical Support Agent Level 1-video
hace 3 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Technical Support Level 1 Agent for Video Department
hace 3 semanas
San Francisco, Costa Rica Bosch Group A tiempo completo**Company Description** Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...
-
Technical Support Level 1 for Video Team
hace 3 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Technical Support Level 1 Agent for Video Department
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany DescriptionCompany Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience....
-
Test Management/mobility Support Engineer
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Technical Manager
hace 3 semanas
San José, Costa Rica Canonical - Jobs A tiempo completoWe have created a role for a Technical Manager, Automotive and Industrial with a passion for open source and precision engineering. Today, Canonical is providing secure and reliable products to our industrial and automotive partners. Our solutions are bridging the gap between Open-Source innovation and industry specific requirements represented by stringent...
-
Technical Support Intern-bosch Security Systems
hace 3 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
Internship in Technical Support for Intrusion
hace 3 días
San Francisco, Costa Rica Bosch Group A tiempo completo**Company Description** - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around...
-
Technical Support Intern for Video Department
hace 2 semanas
San Francisco, Costa Rica Bosch Group A tiempo completo**Company Description** Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...
-
Automotive Cyber Security
hace 3 semanas
San José, Costa Rica Iknal Semikan A tiempo completo**Work in Sweden**: Our job offerings are temporarily remote from your home country, but then we will help you migrate to a fantastic country, Sweden! We will provide you with a work permit and an exciting job opportunity. **About the role**: As vehicles become increasingly connected and autonomous, with more advanced features and connectivity options,...
-
Team Leader Technical Support
hace 1 semana
San Francisco, Costa Rica Bosch Group A tiempo completo**Company Description**: - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around...
-
Card Services Analyst
hace 2 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...
-
technical support level 1 agent for video department
hace 2 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoJob DescriptionPosition SummaryEnsure solution driven technical support by using troubleshooting methods such as verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software set up, and assistance with navigating around application menus.General...
-
Team Leader for Technical Support Department
hace 3 semanas
San Francisco, Costa Rica Bosch Group A tiempo completoCompany Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...