Supervisor, Cash Applications

hace 4 semanas


San José, Costa Rica Smartsheet A tiempo completo

The Cash Supervisor is responsible for overseeing a team of Cash Application Specialists to maintain consistent performance in the resolution of Cash Applications, In-House Deposits, Bank Recons, Customer Refunds, Journal Entries, FX Transactions, Unapplied Cash, and Month-end activities. The Cash Applications and Payment Supervisor will handle the team's escalated issues and be assigned accounts for the resolution of escalated cash issues.

This position is remote eligible and reports to the Manager of Cash Applications and payments in Bellevue, WA.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we provide a dynamic cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.

**You Will**:

- Oversee the daily activities related to the postings of payments to customer accounts, research and resolution of unapplied cash, Journal Entries, and identifying customers for automated cash
- Report the organization's daily, weekly, and monthly cash flow
- Assist in deposit reconciliations from the lockbox, Bank Accounts, and Credit Card Processors
- Maintain the process of refunds for overpayments on customer accounts
- Supervise a team of Cash Application Specialists, and monitor breaks and schedules
- Work with Cash Specialists to answer questions and to help them reach their goals
- Assist in ongoing training and development for Cash Specialists
- Handle disputes and escalations in accordance with Company policy for resolving issues
- Keep up-to-date knowledge, understanding, and compliance with Company policies and procedures
- Recommend process improvements for efficiencies and best practices
- Preparation of ad hoc cash reports for the revenue stream, amounts, and currencies.
- Provide proactive feedback to management concerning potential problems and recommendations for improvement
- Develop, implement, and monitor standard operating procedures (SOPs) to ensure and investigate methods of improving the cash team

**You Have**:

- Bachelor's degree in Finance, Business, or a related field is highly preferred
- 5+ years in a similar Cash Applications role and 2+ years in a leadership role
- Strong technology/systems skills
- Understanding of complex work systems, including bugs fixes and troubleshooting
- Demonstrated a high level of skill with Microsoft Office and G Suite
- Experience with NetSuite, Salesforce, and Opscon experience a plus
- Highly organized, detail-oriented, and with a high level of accuracy with an ability to handle multiple project timelines at once

**Perks & Benefits**:

- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)

**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

BI-Remote

LI-Remote



  • San José, San José, Costa Rica Smartsheet A tiempo completo

    The Cash Supervisor is responsible for overseeing a team of Cash Application Specialists to maintain consistent performance in the resolution of Cash Applications, In-House Deposits, Bank Recons, Customer Refunds, Journal Entries, FX Transactions, Unapplied Cash, and Month-end activities.The Cash Applications and Payment Supervisor will handle the team's...

  • Cash Application Clerk

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Cash Applications Clerk reports directly to the Accounts receivable Supervisor.The Cash Application function consists of clerical and administrative services to ensure the accurate, timely and efficient posting and reconciliation of cash and non-cash payments to customer accounts.Responsibilities**:Cash Applications**- Prepare Cash Reports...

  • Cash Application Clerk

    hace 14 horas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Cash Applications Clerk reports directly to the Accounts receivable Supervisor.The Cash Application function consists of clerical and administrative services to ensure the accurate, timely and efficient posting and reconciliation of cash and non-cash payments to customer accounts.**Responsibilities**:**Cash Applications**- Prepare Cash...


  • San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...


  • San José, Costa Rica Bacardi A tiempo completo

    **Your Opportunity** The OTC Cash Application Clerk, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of Best In Class OTC...


  • San José, Costa Rica Bacardi A tiempo completo

    **Your Opportunity** The OTC Cash Application Clerk, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of Best In Class OTC...


  • San José, San José, Costa Rica Bacardi A tiempo completo

    **Your Opportunity**The OTC Cash Application Clerk, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities.Responsibilities include the delivery of Best In Class OTC processes...

  • Cmb Cash

    hace 3 semanas


    San José, Costa Rica Citi A tiempo completo

    **The Cash & Trade Proc Supervisor is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to use technical expertise and comprehension of how the team integrates with others in improving efficiencies, completing deliverables...


  • San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Cmb Cash

    hace 3 días


    San José, San José, Costa Rica Citi A tiempo completo

    **The Cash & Trade Proc Supervisor is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team.The overall objective is to use technical expertise and comprehension of how the team integrates with others in improving efficiencies, completing deliverables...

  • Credit to Cash Supervisor

    hace 4 semanas


    San José, Costa Rica Emerson A tiempo completo

    This Supervisor plays a key role leading personnel to ensure that customer’s expectations and critical metrics are being met. Responsibilities also include troubleshooting within the end-to-end collections cycle: - Development and maintenance of Accounts Receivables procedures. - Development action plans based on operation metrics and reports. Supervisor...

  • Bill to Cash Supervisor

    hace 2 semanas


    San Francisco, Costa Rica Bosch Group A tiempo completo

    Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

  • Cash Application Analyst

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    AWS is seeking an experienced and hands-on Cash Application Analyst to join our Accounts Receivable team.This person will lead our efforts for managing day to day cash application.The right candidate will be responsible for maintaining stringent SLAs on productivity, turn around time and accuracy of posted cash.Candidate would be responsible for creating...

  • Cmb Cash

    hace 4 semanas


    San José, Costa Rica Citi A tiempo completo

    **The Cash & Trade Superviso is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team.The overall objective is to use technical expertise and comprehension of how the team integrates with others in improving efficiencies, completing deliverables efficiently,...

  • OTC Cash Apps Analyst

    hace 2 semanas


    San José, Costa Rica Bacardi A tiempo completo

    **Your Opportunity** The OTC Cash Application Clerk, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of Best In Class OTC...

  • OTC Cash Apps Analyst

    hace 1 semana


    San José, Costa Rica Bacardi A tiempo completo

    YOUR OPPORTUNITYThe OTC Cash Application Analyst, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of Best In Class OTC processes...

  • Applications Architect

    hace 3 semanas


    San José, San José, Costa Rica Arrow Electronics, Inc. A tiempo completo

    Position:Applications Architect**Job Description**:SummaryGiven Arrow's multifaceted growth and complex distribution network, this position will be exposed to intricate, evolving models and scaling challenges, necessitating a deep understanding of the EBS technology stack and Order Management, SCM & territory management modules.What You'll Be Doing- Design...


  • San Francisco, Heredia, Costa Rica Forza Cash Logistics S.A. A tiempo completo

    Resumen del Puesto:">A continuación, se presenta un resumen detallado del perfil requerido para ocupar el cargo de Supervisor De Seguridad en Forza Cash Logistics S.A.">Funciones y Responsabilidades:">">Colaborar en la elaboración, actualización e implementación del protocolo de seguridad del departamento.">Fomentar una cultura de prevención de riesgos...

  • Order to Cash Analyst

    hace 2 semanas


    San José, Costa Rica MSD A tiempo completo

    The Order to Cash Analyst will be support for the delivery and execution governance of all Collections and Cash Applications processes for Americas in order to ensure payments are being applied on time and accurate and all accounts for collections are being escalated on time and work based with the Collection guidance. BPO governance includes but is not...


  • San José, Costa Rica Pfizer A tiempo completo

    Pfizer’s Enabling Functions Hubs serve to bring internal professional services such as Finance, HR, Digital, and Sourcing together into a consolidated and simplified shared services structure. Colleagues in the Enabling Functions Hubs execute end-to-end operational activities that can be standardized and scaled for greater enterprise synergies and...