OTC Cash Apps Analyst

hace 4 días

San José, Costa Rica Bacardi A tiempo completo

**Your Opportunity**

The OTC Cash Application Clerk, reports directly to the OTC Cash Application Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of Best In Class OTC processes in accordance with negotiated Service Level Agreements.

**About You**

Must have excellent critical thinking skills and time management skills to complete duties accurately and in accordance with established deadlines; and a proven ability to perform a variety of complicated tasks with the ability to “change gears” frequently & work independently with a strong attention to detail.

**Responsibilities**:
**With our Consumer at the heart, your key focus will be to**:

- Process daily cash receipts, unapplied cash and prepaid cash accounts.
- Utilizes critical thinking to research reasons for discrepancies and/or inability to post payment. Applies payments in exception and process account adjustments and customer payment discrepancies.
- Ensure proper reconciliation of the Cash Accounts during and at the end of the month
- Prepare requests to refund customer as appropriate
- Provided to the audit all information requested

Skills and Experience

**The Skills & Experience needed to create your legacy**
- Ability to work in a fast-paced environment and successfully manage a rapidly changing environment.
- Demonstrate analytical and problem-solving skills; consistently exercises logic and reasoning to assess and resolve problems.
- Proven decision-making skills
- Excellent organizational and time-management skills.**Personal Qualities**
- Works well in a team environment
- Strong oral and written communication skills
- Passionate
- Positive attitude

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?
- Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.
- Family; We treat each other, and our communities, like Family. Always.
- Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.
- Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list._

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