Assistant Manager

hace 4 meses


San José, Costa Rica WNS Global Services A tiempo completo

**Company Description**

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable, We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.
- Takes ownership of product portfolio blueprint from hunters when sales are closed.
- Responsibility for delivery of system integration at customer conversion projects from planning to delivery
- Responsible for highly structured due diligence engagements to ensure solid scope and process validation.
- Detailed understanding of customers end-to
- end business operation, technologies and system architecture including interfaces
- Design of end-to-end workflow in accordance with operational improvements proposed by hunter.
- Delivery of detailed technical business scoping document, which identifies all cutover critical elements and highlights risks.
- Installs and configures complex and/or non-standard Sabre products.
- Ensures successful integration and configuration of all required interfaces (e.g. Mid/Back Office, Corporate Booking Engines, other partner solutions etc.)
- Owns Sabre installations in complex customer environments including network configuration.
- Executes in depth product introductions to customers.
- Customer virtual/onsite assistance with floorwalking in a day-to-day operations environment
- Work closely with regional delivery team, customer support teams & across all operational verticals scope.
- Evaluate client systems, business processes and desired outcomes.
- Document future workflow design identifying products according to customer needs
- Validate Sabre integration with client’s systems
- Support Backoffice, mid-office and systems integration
- Support API integration with Sabre
- Logging time on WorkdayKeeping updated by continuous Training provided by Sabre.

**Qualifications** Skillsets & Experience**
- Proven technical experience in customer facing roles focused on consulting positioning, technical implementations, and solutions within the travel industry.
- Technical expert of development tools, including API’s/Web Services.
- Required: Experience with at least one Developing language (Java, C#, Python, etc.)Integration with webservices (REST, JSON, SOAP) Nice to have:Experience with websites/apps/mobile apps creation. High-level knowledge of enterprise system architectureBig Data mining and analysis (Hadoop, Teradata, Tableau reports, etc.) Clouding host systems (google cloud, Azure, AWS, etc.)
- Ability to analyze, identify and resolve complex problems
- Proactive approach to customer engagements and technical problem solving
- Highly developed communication and presentation skills.
- Languages: Must-have: Proficiency in English and Spanish. Nice to have: Proficiency in Spanish or Portuguese as a second language.
- Team player with experience of working with different cultures in a global environment
- Detailed knowledge of Sabre solutions will be preferred (SabreRed, APIs, etc.)
- Experience with travel distribution/reservation systems


  • Client Success Manager

    hace 3 meses


    San José, Costa Rica Assistant Launch A tiempo completo

    **What is this role all about?** If you're reading this, you're likely the extraordinary person we're searching for to join our team as a **Client Success Manager** at Assistant Launch. We're not just looking for a professional—we're on a mission to find a passionate, unique leader who thrives in the ever-changing world of client success and...


  • San José, Costa Rica Ali Awad Law, P.C. A tiempo completo

    Ali Awad Law, P.C. is a rapidly growing personal injury law firm in downtown Atlanta. **We are seeking a Full-Time Contractor to be our Recruiting Assistant Manager (Bilingual).** WHAT ARE THE RESPONSIBILITIES? - Reviewing resumes. - Interviewing. - Onboarding and Offboarding. - HR software. - Implement new sourcing methods. - Research and choose job...


  • San José, Costa Rica Advantage Property Management Services A tiempo completo

    **Job Summary**: **Advantage Property Management Services** is looking for an experienced and highly motivated **Assistant Sales Specialist** to join our growing sales team. This role focuses on back-office sales responsibilities to ensure an excellent customer experience. As an Assistant Sales Specialist, your primary responsibilities will include...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    Job Title: Tactical Procurement Assistant ManagerAbout the Role:We are seeking a highly skilled and experienced Tactical Procurement Assistant Manager to join our team in Heredia. As a key member of our procurement team, you will be responsible for leading the end-to-end process of tactical negotiations across the Latam North & Caribbean, Latam South (except...


  • San José, Costa Rica ATSG Corporation A tiempo completo

    **Maritime Executive Assistant** **San Jose, Costa Rica** *** **Requires: ATSG Background Check and RSO Certification** ***: ATSG Corporation prides itself on our dedication to providing expert assistance to our government partners—without any surprises. We work hard to honor our commitment to our clients while ensuring our employees feel secure and...

  • Accounting Assistant

    hace 1 semana


    San José, San José, Costa Rica Auxadi A tiempo completo

    About AuxadiAuxadi is a leading firm for International Accounting, Tax, and Payroll management powered by Technology and amazing People. We support our clients by becoming an international extension of their accounting departments.Job SummaryWe are seeking a highly skilled Accounting Assistant to join our team. As an Accounting Assistant, you will be...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    Operations Finance Assistant ManagerBritish American Tobacco is seeking an experienced Operations Finance Assistant Manager to join our team in Heredia. As a key member of our Operations Finance team, you will be responsible for providing proactive operations insights and transparency of factory decisions for effective resource allocation across the value...


  • San José, Costa Rica Selina A tiempo completo

    **Who we are** Our Mission is to inspire authentic and meaningful connections. Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures. **What the role is** The Administrative Assistant works in...

  • HR Assistant

    hace 3 meses


    San José, Costa Rica ClearSource A tiempo completo

    **HR Assistant** **Why ClearSource?** ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource’s DNA and make us a great company to work for. We support all our...

  • Executive Assistant

    hace 4 meses


    San José, Costa Rica Udalenno A tiempo completo

    We are a **world-renowned** **designer** and **distributor **of **home karaoke system**s. Our name means you are about to create magical, musical memories with those you love most! Our unique collection of high-quality karaoke products will inspire your creativity, enrich your lives, and spark fun in everyone ages 3 to 103! - Kindly send your CV in...

  • Product Assistant

    hace 4 meses


    San José, Costa Rica Intrepid Travel A tiempo completo

    As a Product Assistant with Intrepid, you'll join our team of destination experts. Your role will be to collaborate with other departments and help create unique products, inclusions, and itineraries. Working closely with the Destination Product Manager, you'll play a vital role in producing priced group series itineraries. By considering customer and...


  • San José, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. Assist the Facilities Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s...


  • San José, Costa Rica Tommy Bahama A tiempo completo

    LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it’s a lifestyle! Live the Island Life as an ambassador of our brand, representing the season’s stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our...


  • San José, Costa Rica World Business Lenders, LLC A tiempo completo

    World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL is a U.S.based company with a 100% remote workforce. This is a remote Contract/Consultant position....


  • San José, Costa Rica INTEL A tiempo completo

    Join our Intel Fab Construction Enterprise (FCE) in building the world's largest semiconductor manufacturing factories across the globe. The future is what we build. Our enterprise manages a portfolio of capital projects on-site with a large contractor workforce that encompasses outsourced general contractors, A/E firms, and key trade companies in the...


  • San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...

  • Field Assistant

    hace 4 meses


    San José, Costa Rica GVI A tiempo completo

    **Location**: Kekoldi, Costa Rica **Reporting to**: Program Manager **Start Date**: ASAP **About GVI** Our planet is in crisis and inequality affects people around the globe. At GVI, our teams are choosing to take action. We bring a range of specialised skills together for a common goal: supporting a more sustainable future. GVI is an international...

  • Subgerente de Eventos

    hace 4 meses


    San José, Costa Rica Auberge Resorts A tiempo completo

    **Descripción de la empresa** Donde la naturaleza acuna el alma e inspira nuevas aventuras. Un escape para aquellos que buscan bienestar total, aventura desenfrenada y edificación de la cultura. El equilibrio en Hacienda AltaGracia se funda con la creencia de que el bienestar total proviene de poder moverse rápido o lento. Este sereno complejo de 50...


  • San José, Costa Rica D.C. Global Talent Inc. A tiempo completo

    Reports to: Director of Culinary Experiences Functions: - Adhere strictly to state regulations regarding the sale of alcoholic beverages, particularly those related to serving minors, and intoxicated individuals, and preventing drunk driving. - Deliver all orders promptly and courteously, while maintaining a positive image for each guest. - Ensure smooth...

  • Marketing Manager

    hace 3 meses


    San José, Costa Rica PPS House Buyers A tiempo completo

    We're looking for a highly motivated and organized remote marketing assistant to join our team! You'll be a key player in crafting and executing strategic marketing initiatives that drive results. Fluent English speakers with a passion for marketing and lead generation are encouraged to apply! If you enjoy marketing and are a good problem solver, can think...