Specialist, Communications

hace 3 semanas


Santa Ana, Costa Rica Western Union A tiempo completo

**Specialist, Communications - Santa Ana, Costa Rica**

Would you enjoy being responsible for the communication to more than 1,200 employees? Do you want to develop employee engagement strategies and work for a global fintech company? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then, it’s time to join Western Union as a Communications Specialist.

**Western Union powers your pursuit.**

**Role Responsibilities**
- Provide senior content strategy support for internal communications plans.
- Content developer for diverse internal communication channels such as preparing executive presentations, organizational announcements, annual reports, brochures, news releases, and others.
- Assign, review, and approve work of content producers and coordinators.
- Develop and deploy strategic stakeholder communications plans as needed for the department.
- Develop, maintain, and oversee online content through a variety of multimedia platforms.
- Shift assignments based on the needs of the department and seniority.
- Produce status reports and keep track of schedules to ensure deadlines are met.
- Advisor to management and employees in terms of communication skills and best practices
- Assist in the planning and execution of communicational events, meetings, All-Hands, Town Halls and Office Hours.
- Responsible for the governance of the team's communication requests.
- Creation and management of the organization’s intranet sites.

**Role Requirements**
- Bachelor’s degree in communications, marketing, or a related field.
- Advanced English Skills.
- Strict attention to detail and enthusiasm for collaboration.
- Proficiency with Adobe Creative Suite.
- Strong problem solving and decision-making abilities.
- Proficiency in video editing software.
- 2+ years of experience in developing and implementing communication campaigns.

**Preferred Requirements**
- Internal communications experience at a Corporate Environment.
- Experience with Jira.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid Work Model
- Flexible Working Schedules if applicable
- Referral Program award
- Business Resource Groups (BRG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

LI-SM1 #LI-Hybrid

Estimated Job Posting End Date:
04-01-2024



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