Integration Project Manager

hace 2 semanas

San José, Costa Rica cloudpay A tiempo completo

The Integration Project Manager will work hand to hand with the Global Project Manager and will have Customers and Implementation leadership as stakeholders.

Integration Project Manager will report to the Integration Project Manager Team Lead.

**Daily Duties and Responsibilities**:

- Project Integration Management responsibilities including to develop, produce and monitor a global Integration implementation schedule to ensure timely achievements of all deliverables for a successful Global integration inbound and outbound to ensure a successful payroll service and data quality
- And to ensure timely achievements to all deliverables for a successful Global Payment implementation solution
- To produce project status reports and review KPI’s in CloudPay analytics on implementation delivery to conduct conference calls with the Client on a regular basis in order to ensure a satisfactory implementation
- To ensure each country after the “go live” of the payroll is surveyed so the status of the inbound and outbound data can be evaluated, Client satisfaction is checked and potentially an action plan can be created to unblock issues
- To act, where requested by Sales or VP Implementations as a sales support and advise on the fit of the CloudPay Integration solution to client that is needed during the selling phase (including support for answering Requests for Proposals (RFP’s)
- Liaising with the Quality and Deployment team to stay on top of current product needs and deliverables around CloudPay platform
- To submit recommendations on how to improve the implementation Integration process to the Continuous Process Improvement team and help on the change management and learning process
- To submit recommendations on how to improve the implementation Payment Process to the Continuous Process Improvement team and help on the change management and learning process
- To help to optimize the relationship with the client, related to implementation phase, with CloudPay in-house or external partners (partner focus)
- Report on monthly basis on all integration related topics to implementation leads and make information available in the implementation dashboard

**Attributes and Experience Required**:

- Project Management experience in complex environments, including end-to-end project experience of customers with various service solutions in scope
- Background in an IT/technology related role or organization
- Experience / Qualifications with various HR systems (Successfactors, Workday, BambooHR, UKG etc)
- Client facing experience
- PM experience:

- Two years minimum experience in implementing or serving Payroll/HR related projects
- Two years minimum experience in managing HR integrations
- Excellent in country payroll setup experience. Multinational experience is a plus
- Project Management certification, e.g. Prince 2, PMP, is a plus
- International Business experience preferred
- Previous team management experience would be an advantage
- Strong problem-solving skills
- Ability to prioritize workload, set and achieve goals.
- Technical focus
- Ability to communicate at all levels internally and with clients
- Commercial awareness with the ability to prioritise conflicting business needs
- Interpersonal and relationship-building skills
- A passion for continuous learning and improvement

**Package and Benefits**:

- Competitive annual salary and benefits package
- 15 vacation days plus public holidays
- Birthday leave
- Flexible remote working
- Private Medical, Dental and Life Insurance
- Personal and professional development opportunities
- Friendly working environment

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