Customer Service Telecommunication Specialist I

The Opportunity This position works out of our location in the Aerocentro, Alajuela. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats. As the Customer Service Telecommunication Specialist I, you’ll have the chance to...

MAIN RESPONSIBILITIESReceives, verifies and processes purchases orders, and/or coordinates the distribution of medical devices to hospitals, sales representatives and/or distributors as appropriate.Researches and resolves any problems with orders received.  Corrects the order as necessary, and releases for posting.Communicates all inventory shortages and...

MAIN RESPONSIBILITIES• Answers inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers’ product experiences.• Documents patient and clinic system complaints by...

**Main responsibilities**: - Answers inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers’ product experiences. - Documents patient and clinic system complaints by preparing...

Description Customer Excellence Exports Specialist Ensure exceptional customer service level in the CARICAM Exports business by providing customer support, addressing inquiries from internal (Commercial, S&OP, logistics) and external customers, resolving order management and logistics issues. Analyzing and addressing future service risks in the...

MAIN RESPONSIBILITIES• Answers inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers' product experiences.• Documents patient and clinic system complaints by preparing Field...

MAIN RESPONSIBILITIES•    Answers inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers’ product experiences.•    Documents patient and clinic...

Customer Service Administrator S2 CR Alajuela, Costa Rica Job Summary This Customer Support Administrator is a valued member of Customer & Sales Support Team and serves as the primary point of contact for Breast & Skeletal Health (BSH) customers. The Customer Support Administrator delivers value throughout the disposable order journey by ensuring...

**_MAIN RESPONSIBILITIES_** - List the main responsibilities this role regularly performs_ - Does the job have direct reports_ No - Does the job have indirect reports?_ No - Answers calls from hospital’s staff when a patient presents in an emergency room indicating they have an Abbott implanted pacer or defibrillator - Pulls up patient tracking information...

Objectives of the position: Some of our medical devices are provided with remote care capabilities in order to perform monitoring and follow-up patient data in real time. The Customer Care Specialist is the main point of contact to resolve any request related to those capabilities. The ideal candidate for this position is a respectful, friendly, flexible,...

Job TitleOrder Management Representative IJob DescriptionOrder Management Representative 1To manage sales orders to ensure that the customer receives the ordered goods in the right time and on the right placeYour role:Checks and validates sales order data at receipt of the order.Adds data, enters order into the computer system for determining the delivery...

Job Summary & Responsibilities Great Customer Experience is one of the keys to Nevro’s success. The Technical Support Specialist is one of the few roles in Nevro that has a direct customer touchpoint to resolve product and therapy questions or issues. This role is critical to ensure that the customer is served as best as we can to ensure that our...

**MAIN RESPONSIBILITIES**: - Answers inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers’ product experiences. - Documents patient and clinic system complaints by preparing...

The Opportunity This position works out of our Costa Rica – Alajuela location in the Electrophysiology Division. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives. As the...

MAIN RESPONSIBILITIES • Answers inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers’ product experiences. • Documents patient and clinic system complaints by...

MAIN PURPOSE OF ROLE Summarize the main purpose of the role. Individual contributor with comprehensive knowledge in the specific area. Ability to execute highly complex or specialised work. Knowledge acquired from several years of experience or specialist training in particular area. Works independently, applies standards yet adapts precedent and may...

**Careers that Change Lives** In this role, you will join the IT Infrastructure & Operations value-stream as part of the Platform Services team, whose mission is to provide the solid foundational platforms to enable Medtronic business strategies. To achieve this vision, you’ll align with team priorities focused on innovation, speed, and efficiency to...

MAIN RESPONSIBILITIES• Answers inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers' product experiences.• Documents patient and clinic system complaints by preparing Field...

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...

Job Description : Confluent Medical Technologies is dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partnership with our clients has allowed us to perfect the process necessary to deliver world-class medical...