Sr. Business Intelligence Analyst/sénior de

hace 5 días


Heredia, Costa Rica Workday A tiempo completo

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

This team is part of a high-performance Revenue Operations organization to steer toward our goal of growing to $10B in revenue The RevOps Business Intelligence group is a key player in driving this growth, by providing self-service insights when and where users need them to support decision-making and drive business outcomes. Whether via dashboards, reports, or alerts and regardless of system, this group ensures all RevOps insights are accurate and consistent, easy-to-understand and actionable.

Información sobre el equipo

Este equipo es parte de una organización de operaciones de ingresos de alto rendimiento que apunta a un objetivo de crecer hasta los 10 000 millones de dólares en ingresos. El grupo de Inteligencia Comercial para Operaciones de Ingresos (RevOps) tiene un papel fundamental en el impulso de este crecimiento, proporcionando insights de autoservicio siempre que los usuarios lo necesiten para apoyar la toma de decisiones e impulsar los resultados de negocios. Ya sea a través de tableros de control, informes o alertas y, al margen del sistema, este grupo garantiza que toda la información de RevOps sea preciso y congruente, fácil de entender y práctica.

About the Role

As a Senior Business Intelligence Analyst, you will design, develop, enhance, and optimize all BI solutions within the Demand, Pipeline, or Customer phase of the customer journey. For each project, you will form a scrum team with a Business Intelligence Program Manager and Analytics Data Specialist. You will also provide key support to daily data/dashboard cycle runs.

Información sobre la función

Como analista sénior de inteligencia de negocios (BI), deberá diseñar, desarrollar, mejorar y optimizar todas las soluciones de BI dentro de la fase de demanda, proceso de ventas o cliente de la trayectoria del cliente. Para cada proyecto, deberá formar un equipo scrum con un gerente de programa de inteligencia de negocios y un especialista en análisis de datos. También deberá prestar apoyo fundamental a los ciclos diarios de datos y los tableros de control.

RESPONSIBILITIES- Participate in user interviews and requirements gathering sessions led by Program Manager to deeply understand what business problems we are trying to solve, key questions to be answered by the reporting tool, and how the tool will fit into the business process to be supported.- Design elegant and easy-to-understand visualizations using best in class data visualization methods, and seek feedback on designs.- Build dashboards using BI standard methodologies to reduce file size, refresh time, and load time, and to make dashboard coding easy to follow for other team members.- Partner with Analytics Data Specialist to provide inputs on new or modified business views needed in the data warehouse.- Thoroughly QA new and modified dashboards for accuracy and functionality.- Update and maintain existing dashboards as needed. Resolve access or data quality issues reported by users.- Provide support for daily cycle refresh failures - recurring dashboard/data validations- Follow Agile methodology, including sprint planning and review meetings, daily stand-ups, and following epics and stories written by Program Manager.

RESPONSABILIDADES-
- Diseñar visualizaciones distinguidas y fáciles de entender utilizando los mejores métodos de visualización de datos y solicitar feedback sobre los diseños.- Crear tableros de control utilizando metodologías estándar de BI para reducir el tamaño de los archivos, el tiempo de actualización y el de carga, y para que a otros miembros del equipo les sea fácil seguir la codificación de los tableros de control.- Hacer equipo con el especialista en análisis de datos para realizar aportaciones sobre las perspectivas de negocios nuevas o modificadas necesarias en el almacén de datos.- Comprobar exhaustivamente la precisión y funcionalidad de los tableros de control nuevos y modific


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