Key Account Manager

hace 7 meses


Heredia, Costa Rica Kuehne+Nagel A tiempo completo

Avez-vous constaté comment les modes de consommation font évoluer le secteur de la logistique et du transport ? Pour relever ce défi, Kuehne + Nagel s'appuie sur son excellence opérationnelle, sa position de leader et ses collaborateurs répartis sur + de 100 pays. En France, ce sont 10.000 collaborateurs passionnés qui travaillent chaque jour sur des solutions et services innovants pour satisfaire des clients de secteurs d'activités variés comme l'aéronautique, le retail, la santé
** Votre rôle **:En tant que Key Account Manager - Aerospace (h/f), vos priorités seront de maintenir au sein de votre portefeuille des clients grands comptes existants, et de développer de nouveaux clients en France et à l’international.
** Vos responsabilités**:

- Assurer de manière proactive le développement et l’entretien des relations commerciales des clients grands comptes de votre portefeuille,
- Animer l’engagement avec le client et le réseau Kuehne+Nagel en tant que garant du développement d'une relation solide en France et à l’international,
- Identifier de manière proactive de nouvelles opportunités afin d’augmenter nos parts de marchés et la mise en place de nos solutions,
- Vous investir dans le développement des nouveaux produits et nouvelles solutions Air, Sea et Road Logistics,
- Planifier et exécuter la stratégie de chacun des clients grands comptes de votre portefeuille : définition de l'approche stratégique, préparer et piloter les appels d'offres ou opportunités en partenariat avec nos « business unit »,
- Négocier les conditions générales de vente (délai de paiement, tarifs, litiges, contrat ) et assurer le suivi commercial du contrat et veiller à ce que tous les engagements pris soient bien respectés,
- Organiser régulièrement des revues d’affaires (QBR) stratégiques et opérationnelles : construire et entretenir une communication entre les responsables opérationnels et les clients pour assurer le respect des engagements contractuels,
- Analyser les résultats et prendre les mesures correctives nécessaires,
- Gestion de la relation client à travers notre CRM et nos différents outils digitaux.

**Vos compétences et expériences professionnelles**:

- Diplômé d’une formation supérieure en Commerce et/ou Transport & Logistique, vous disposez d’une expérience significative dans la vente de prestations de transport maritime et aérien ou route.
- Vous avez déjà eu l’opportunité de gérer des relations avec des Key Accounts.
- A l’aise dans la discussion et la négociation commerciale, vous disposez d’un excellent relationnel client, et faites de la satisfaction client une priorité.
- Autonome et organisé, vous avez aussi un bon esprit d'analyse et êtes innovateur.
- Vous parlez anglais couramment, une autre langue est un plus.

**Pour quelles raisons nous rejoindre **:Rejoindre Kuehne+Nagel, c’est s’engager dans une entreprise labellisée top employeur 2021 et être prêt(e) à relever les défis du futur. Au-delà de rejoindre une équipe agréable, investie et polyvalente, dans un contexte stimulant, nous vous proposons: Rémunération attractive, Télétravail autorisé 2 jours par semaine (après 3 mois d’ancienneté - selon l´activité), Intéressement et participation, Parcours d’intégration et formations, tout au long de votre parcours chez Kuehne+Nagel, Possibilités d’évolution en France et à l’international vers différents métiers et filiales du groupe.

**À propos de Kuehne+Nagel**

Avec environ 79.000 collaborateurs et 1 300 implantations à travers 100 pays, le Groupe Kuehne+Nagel est un des leaders mondiaux du transport et de la logistique.

CONTACT

Marise Alounladeth

+49 (0)30 4036371310



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