Digital Guardian- Content Moderator T2

hace 6 días


San José, Costa Rica Teleperformance Costa Rica A tiempo completo

**Overview**: We are looking for fearless people. People who believe that if you are not doing your best, it’s not worth it. People who believe in a new way of listening, understanding, and interacting -people who believe in people. So, if you are ready for a challenge, we’re ready for you.

**Competencies**:Resilience, Integrity, Empathy and Communication Skills**

**Responsibilities**
- Review, classify and/or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client.
- Make timely escalations that require special attention from your line manager in accordance with established procedures.
- Participate in continuous training programs established by the company for optimal development in the role.
- Use a higher degree of judgment and cognitive ability to navigate through content with a higher
- Subjectivity or grey areas.
- Identify trends and report issues that need policy specialist interventions.

**Requirements**:

- At least 1 year of content moderation experience or Trust & Safety similar activities, such as: Social responsibility, ONG, Voluntary Job helping people in need, Child protection institutions.
- Intermediate English level (B2 or above)
- High school diploma +
- Typing 15WPM

**Salary**: ₡450,000.00 - ₡550,000.00 per month

**Language**:

- English B2 (85%) (required)


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