Account Manager

hace 4 semanas


San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

2+ years of sales or account management experience
- 2+ years of digital advertising and client facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers

**About the Role - Account Management**:
As an Account Manager as part of RBS (Retail Business Services) RVR (Retail Vendor Recruitment) Team you will have the exciting opportunity to help shape and execute a plan for onboarding new vendors for Amazon Mexico at 1P division.
You will provide professional support to vendors in the operational aspects of their business with Amazon, conducting root cause analysis of issues and identifying opportunities that impact the vendor’s progress.
Please note that you will be expected to specifically work on transactional but essential activities and have a hands-on approach.

Key job responsibilities
- Identifying relevant points of contact (POCs) for the approved brands, as designated by leadership, to present the program to become a 1P vendor at Amazon.
- Following the guidelines established by Amazon Mexico, present the vendors with the conditions under which the commercial relationship will operate.
- Addressing inquiries and technical issues during the onboarding process for brands/vendors, including but not limited to activities such as brand registry, catalog creation, setting up logistic accounts, and managing invoicing.
- Ensure that the ASINs that have been identified as HS are added to the catalogs of the vendors they are onboarding, to meet the team's annual goal.
- Informs the vendor of all the complementary programs and services that Amazon Mexico offers so that the vendors have an optimal operation. Programs include but are not limited to S&S (subscribe and save), B2R (Born to Run), AB (Amazon Business), etc.
- Success will be measured by the performance of your task and deliverables on input metrics.

About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

San Jose, CRI
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms


  • Account Manager

    hace 2 semanas


    San José, Costa Rica E&S Global A tiempo completo

    **E&S Global está buscando un ACCOUNT MANAGER, en la Capital de San José, con el siguiente perfil**: **Habilidades requeridas** - Telecomunicaciones - CRM - ERP Odoo - Cumplimiento de metas - Indicadores (KPIs) - Consecución y mantenimiento de clientes **Requisitos**: - Experiência mínima de 2 a 3 años - Profesional en Telecomunicaciones o carreras a...

  • Technical Account Manager

    hace 2 semanas


    San José, San José, Costa Rica Stage 4 Solutions Inc A tiempo completo

    Technical Account Manager (Remote in Costa Rica)We are looking for a Technical Account Manager for a large, global US based B2B Software company. This role will focus on post-sales activities to onboard customers and implement the client's solutions and for serving as the main point of contact for customers, providing technical guidance, troubleshooting...

  • Account Manager

    hace 2 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    3+ years of sales or account management experience 3+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance driversThe Amazon Marketplace Paid Services (AMPS) organization is seeking a Strategic Account Manager to drive business growth for some of the most...

  • Casino Account Manager

    hace 3 meses


    San José, Costa Rica Now Digital Talent A tiempo completo

    We are looking for a proactive and results-driven individual to join our team as a Casino Account Manager. As the Casino Account Manager, you will be responsible for building and maintaining strong relationships with our casino clients, driving sales, and maximizing revenue. Your sales background, account management experience, and leadership skills will be...

  • Account Manager

    hace 2 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance driversTransparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply chain...

  • Account Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica LSEG (London Stock Exchange Group) A tiempo completo

    The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable...

  • Account Manager

    hace 3 semanas


    San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of sales or account management experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers Transparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking. Transparency is a strategic new...

  • Account Manager

    hace 2 semanas


    San José, San José, Costa Rica E&S Global A tiempo completo

    E&S Global está buscando un ACCOUNT MANAGER, en la Capital de San José, con el siguiente perfil:Habilidades requeridas Telecomunicaciones CRM ERP Odoo Cumplimiento de metas Indicadores (KPIs) Consecución y mantenimiento de clientesRequisitos: Experiência mínima de 2 a 3 años Profesional en Telecomunicaciones o carreras a fin Manejar idioma de ingles...

  • Account Manager

    hace 3 semanas


    San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of sales or account management experience - 2+ years of digital advertising and client facing roles experience - Experience with Excel - Experience analyzing data and best practices to assess performance drivers Transparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply...

  • Technical Account Manager

    hace 3 semanas


    San José, Costa Rica Zuora A tiempo completo

    **OUR VISION: THE WORLD. SUBSCRIBED.** Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence. In the old world (let's call it the Product Economy) it was all about...

  • Key Account Manager

    hace 5 días


    San José, Costa Rica Encuentra24 A tiempo completo

    Key Account Manager (Ejecutivo de Ventas) Encuentra24, el Marketplace líder en Centroamérica, está buscando un Key Account Manager para el Departamento de Ventas. Buscamos un apasionado de las ventas, con experiência en ventas presenciales Formamos parte del grupo Frontier Digital Ventures (FDV) junto con 16 otros marketplaces ubicados en...


  • San José, Costa Rica Expedia Group A tiempo completo

    Associated Account Manager The Associated Account Manager’s primary responsibility is to onboard, develop and maintain a high-quality portfolio of hotels and property products (i.e., relevant, attractive, and competitive) for Expedia’s fast-growing global customer base, within their assigned territory. In doing so, this team member also coaches and...

  • Associate Account Manager

    hace 3 semanas


    San José, Costa Rica Expedia Partner Solutions A tiempo completo

    **Associate Account Manager** The Associated Account Manager’s primary responsibility is to onboard, develop and maintain a high-quality portfolio of hotels and property products (i.e., relevant, attractive, and competitive) for Expedia’s fast-growing global customer base, within their assigned territory. In doing so, this team member also coaches and...

  • Technical Account Manager

    hace 2 semanas


    San José, Costa Rica Appvance.ai A tiempo completo

    **About the Role**: We are seeking a highly skilled and motivated Technical Account Manager to join our team at a QA software company. As a Technical Account Manager, you will be responsible for managing the relationships with our key clients, ensuring their satisfaction, and driving the successful implementation and adoption of our software solutions. You...

  • Senior Account Manager

    hace 3 semanas


    San José, Costa Rica SoftwareOne A tiempo completo

    Job Function: Field Sales The role: We strive to foster a culture and workplace that empowers our employees to be authentic, best versions of themselves. This is the basis of our diversity, equity, inclusion, and belonging initiatives. We are thrilled to announce an opportunity to join our team as: **Senior Account Manager** Full-time | Costa Rica | Hybrid...

  • Technical Account Manager

    hace 2 semanas


    San José, San José, Costa Rica Zuora A tiempo completo

    OUR VISION:THE WORLD. SUBSCRIBED.Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.In the old world (let's call it the Product Economy) it was all about things....

  • Account Manager

    hace 2 semanas


    San José, San José, Costa Rica SoftwareOne A tiempo completo

    Job Function:Sales The role:Join our sales team We are eager to learn more about you and explore how, by working together, we can form an exceptional team.Account ManagerHunterFull time | Hybrid ModelWe are looking for a proactive and results-driven Account Manager to identify and develop new business opportunities, effectively sell solutions, and drive...

  • Technical Account Manager

    hace 2 semanas


    San José, San José, Costa Rica Appvance A tiempo completo

    About the Role:We are seeking a highly skilled and motivated Technical Account Manager to join our team at a QA software company. As a Technical Account Manager, you will be responsible for managing the relationships with our key clients, ensuring their satisfaction, and driving the successful implementation and adoption of our software solutions. You will...

  • Account Manager

    hace 2 semanas


    San José, San José, Costa Rica Noventiq A tiempo completo

    DescriptionNoventiq is hiring professionals to join their team. Noventiq, a leading global provider of digital transformation and cybersecurity solutions, has seen remarkable growth in recent years. With a strong presence in various regions around the world, Noventiq has become a key player in the industry.In order to further expand their operations in...

  • Account Manager

    hace 2 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance driversAbout the Role - Account Management:As an Account Manager as part of RBS (Retail Business Services) RVR (Retail Vendor Recruitment) Team you will...