Senior Engagement Manager

hace 2 semanas


Heredia, Costa Rica Hakkoda A tiempo completo

**ABOUT HAKKODA**

Hakkoda is a modern data consultancy empowering data driven organizations. We are experts in helping companies realize the full value of the Snowflake Data Cloud. We provide consulting and managed services in data architecture, data engineering, analytics and data science.

We are renowned for bringing our clients deep expertise, being easy to work with and for our fun culture as a great place to work We are looking for curious and creative individuals who want to be part of a fast-paced, dynamic environment, where everyone’s input and efforts are valued.

**ROLE DESCRIPTION**:
As a Sr Engagement Manager at Hakkōda you will both lead client engagements and own the vision for Hakkoda’s Delivery Methodology. You will lead the day to day execution of client projects while guiding and developing individual team members on your team. You’ll work directly with clients - usually remotely - and you’ll take ownership of the overall project and its end products.

You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating a true followership. You’d be joining a team of passionate, forward thinking engineers and data scientists who are charting a new course. In a collaborative team setting, you'll work closely with others but also operate autonomously with little direction. Your superior problem solving, analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance. You will find a culture rich in collaboration, personal development and one that recognizes and pursues the zest for life.

**WHAT WE ARE LOOKING FOR**:
**QUALIFICATIONS AND EXPERIENCE**:

- Bachelor’s degree in Computer Science, Engineering, or other relevant fields
- 5+ yrs in progressive technical roles - including enterprise-level project or program management experience
- 2+ years experience in management positions
- Experience leading Agile projects including, experience working in Confluence and Jira, ScrumMaster Certification preferred
- Build and strengthen client relationships to achieve long-term partnerships
- Develop a thorough understanding of our products and service offerings to better align to client needs
- Exceptional analytical and quantitative problem solving skills
- Strong stakeholder management, presentation, and communication skillsInitiative taker, eager to break new ground, create opportunities for others
- Outstanding project and process management skills with eye towards continuous process improvement
- Superb client service skills with both creative and analytical mind-setEnsure KPIs, CSAT are being met
- Knowledgeable on cloud technologies (e.g., AWS, Azure, GCP) and data engineering concepts
- Fluency in English is a must

Hakkoda is an exciting, high growth company, and we’re scaling our team. We are looking for exceptional people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Hakkoda. We are a collaborative team of high achievers. We love to explore, challenge and have a lot of fun along the way. Are you ready for the adventure?


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