Senior Customer Retention Specialist

About the Role:We are seeking a skilled Customer Retention Specialist to join our Loyalty Team. In this role, you will work closely with customers to identify key issues in customer satisfaction and develop solutions to retain their business.Your Area of Focus:As a Customer Retention Specialist, you will:Provide a positive image for Tebra by delivering...

Job DescriptionOverviewAt Varsity Tutors, we're on a mission to revolutionize education and make it accessible to everyone. We're seeking a highly skilled and dedicated Senior Customer Retention Specialist to join our team based in Costa Rica. As a Senior Customer Retention Specialist, you'll be the advocate for our clients, working closely with our sales...

**Responsibilities**: **1. **Customer retention: - Assist customers with account-related questions, troubleshooting, and problem resolution. - Provide personalized support to ensure customer satisfaction, loyalty, and retention. **2. **Upselling: - Identify opportunities to upsell products and services to existing customers. - Educate customers on...

A Digital Marketing Agency, focused on iGaming is looking for a Loyalty and Retention Specialist to join their team. Main tasks and responsibilities would be: - Identifying and segmenting customers for marketing campaigns using relational DBs and SQL - Extracting, cleaning and analyzing data from multiple sources - Consolidating large amount of data into a...

At Cloud Software Group, we are seeking a highly skilled Customer Success Manager to lead our team in strategic retention efforts. This role is responsible for overseeing the customer onboarding process, identifying expansion opportunities, and cultivating customer advocacy. The ideal candidate will have a proven track record of driving customer success and...

A Digital Marketing Agency, focused on iGaming, is seeking a Customer Acquisition and Retention Strategist to contribute to their team's success.Main responsibilities include:Identifying customer segments for targeted marketing campaigns using relational databases and SQL- Analyzing and consolidating large datasets to inform marketing...

Unlock new growth opportunities for Palo Alto Networks as a Senior Cybersecurity Partnership Specialist. This role is crucial in driving customer success and retention by positioning existing and new customers for renewal and expansion of software and hardware.Key Responsibilities:- Develop and execute strategies to upsell and cross-sell products to existing...

About NitelNitel is a leading provider of innovative communication solutions.Salary Range$65,000 - $90,000 per year, depending on experience and qualifications.Job SummaryWe are seeking an exceptional Customer Support Specialist to join our team. As a key member of our customer success team, you will be responsible for delivering world-class customer service...

We are seeking a Customer Success Engineer to join our team at ShareFile, a part of Cloud Software Group, a leading provider of cloud-based products.The Customer Success Engineer will be responsible for ensuring the successful adoption and retention of ShareFile products by our customers. This will involve working closely with internal stakeholders,...

Are you passionate about delivering exceptional customer experiences? Convera is seeking a Senior Customer Support Specialist to join our team.**Key Responsibilities:**Provide support to internal and external customers, handling pre- and post-payment queries while adhering to established SLAs and quality benchmarks.Support internal customer support and...

Company Overview:Ibm Careers is a leading technology company dedicated to delivering innovative solutions to our customers.Salary:We offer a competitive salary range of $120,000 - $180,000 per year, depending on location and experience.Job Description:As a Senior Customer Experience Specialist, you will play a critical role in ensuring our customers have a...

**the position** You are all about the customer! You can't just deliver customer service...you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer, serving as the customer’s advocate while balancing doing the right thing for the business. You focus on account retention and incremental growth opportunities within existing...

**the position** You are all about the customer! You can’t just deliver customer service you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer, serving as the customer’s advocate while balancing doing the right thing for the business. You focus on account retention and incremental growth opportunities within existing...

We are seeking a highly organized and detail-oriented customer success expert to join our team. You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success. Key Responsibilities: - Act as the primary point of contact for...

Job Overview:Varsity Tutors, a leading provider of personalized learning solutions, seeks a Senior Retention Specialist to join its team in Costa Rica. The ideal candidate will be responsible for managing high-volume inbound phone calls, deflecting cancellation requests, and addressing client complaints to increase satisfaction and retention.Key...

We are seeking a talented Service Desk Specialist to join our Sofvio team.Elevate customer satisfaction by providing exceptional service and support in a fast-paced call center environment.Key responsibilities include:Responding to inbound and outbound calls from internal or external customers.Providing technical support and troubleshooting for a variety of...

Veeam, the global market leader in data protection and ransomware recovery, empowers organizations to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Headquartered in Columbus, Ohio, with offices in over 30 countries, Veeam protects over 450,000 customers worldwide.The Cloud Protection Specialist is...

About this opportunityAlign Technology is seeking a highly skilled Senior Global Customer Experience Specialist to join our team. As a key member of our Global CX Team, you will play a critical role in driving customer experience improvements across regions and functions.Key ResponsibilitiesCollaborate with the global Customer Success team to identify areas...

As a Senior Cybersecurity Support Specialist at Microsoft, you will play a critical role in delivering customer success and accelerating career growth. This is an exciting opportunity to join our Azure Security team, where you will troubleshoot technical issues, develop readiness content, and mentor new engineers.The ideal candidate has 3+ years of technical...

Senior Business Analysis SpecialistWestern Union seeks a Senior Business Analysis Specialist to join our Global Network Compliance & Risk Operations team. The successful candidate will be responsible for providing timely assistance to stakeholders and monitoring progress of KYA/KYCC recertification plans.Key Responsibilities:Assist stakeholders in achieving...